8 {{ upvoteCount | shortNum }}
8 {{ upvoteCount | shortNum }}

Network sent us junk leads and now charging us

by Qwerty321
7 replies
We signed up with Valueclick / Conversant to run a CPA program (for leads). When the campaign started running, I noticed that the leads (our signup form) they were generating were junk leads. Fake chinese names, invalid email IDs, wrong phone numbers , fake business names. They were predominantely from gaming sites. Now, they sent us an invoice for these leads. The communication is so bad that I am not able to get intouch and resolve the issue properly.
#charging #junk #leads #network
  • Profile picture of the author DarioCPABeyond
    Hey Qwerty321,
    what offer(s) do you own? Never heard of them.
    Signature
    {{ DiscussionBoard.errors[9435784].message }}
  • Profile picture of the author James Pierson
    It is a free trial to a software.
    {{ DiscussionBoard.errors[9436301].message }}
  • Profile picture of the author jamesfreddyc
    As far as I can tell, the Warrior Forum is for marketers to discuss and share ideas, tactics and get input from others who are doing it themselves or trying to build their own marketing channels.

    Not for one time postings bitching about getting crappy leads from some wildly ridiculous offer.

    There isna wealth if valuable info here if you look.
    {{ DiscussionBoard.errors[9436484].message }}
    • Profile picture of the author vask
      I think saw their booth yesterday at ASE. Never worked with them before but they seem like a legit network.

      Just keep trying to communicate with them and show them proof that the leads were fraud. I doubt that they were trying to scam.

      How big was the invoice?
      {{ DiscussionBoard.errors[9436622].message }}
  • Profile picture of the author ChrisBa
    I'm not really sure what else to say other than keep trying to contact them
    Signature
    {{ DiscussionBoard.errors[9436721].message }}
    • Profile picture of the author James Pierson
      Originally Posted by vask View Post

      I think saw their booth yesterday at ASE. Never worked with them before but they seem like a legit network.

      Just keep trying to communicate with them and show them proof that the leads were fraud. I doubt that they were trying to scam.

      How big was the invoice?
      Trying to communicate. I showed them more than enough proof.

      Invoice of $6k.

      Originally Posted by ChrisBa View Post

      I'm not really sure what else to say other than keep trying to contact them
      I am trying. I wanted to know if anyone faced issues such as this and solved it?
      {{ DiscussionBoard.errors[9438540].message }}
  • Profile picture of the author HelpingYouBeAnExpert
    This sounds like a contract/legal problem and negotiating with the network in advance what will happen if they send you fraudulent leads and how it will be handled.
    Signature

    Join Next Live Mastermind Zoominar 100% Real World Secrets to Get Up And Running. Are you Stuck? Don’t miss it www.MonthlyMastermind.org
    {{ DiscussionBoard.errors[9438747].message }}

Trending Topics