How to succeed in brand reputation management?

Are you wanting to manage your own brand or the brands of clients?

Most reputation management involves listening to the customer and responding promptly and professionally to their needs

If you are working with small business then this can be as simple an monitoring their social media and their reviews and acting quickly and professionally on the feedback provided.

You can always build out a followup strategy to stay ahead of any problems and make sure you are responsive to requests for support.

There are many tools you can use to monitor what is going on but that depends on what you are trying to achieve and what you can afford.

Some of the better solutions might be something like Mention https://mention.com/en/ but this might be too expensive for what you are trying to do.

If you are setting up an agency to sell reputation management services you definitely need to be across the methods and solutions available to make it function as a business.

If you are just doing if for your own business start with the simple things like good customer communications and followup.

Best regards,

Ozi

Create conversations + relationships = $$$$$$

Personal Branding is a pretty good choice because you can leverage yourself with basic video and start to get huge fans

Through what vehicle do you need to know about?.. Social Media, local small business, corporate management, Ecommerce, etc.?