worried about chargebacks on clickbank

10 replies
I am planning to launch a new clickbank it involves selling a 50 minute audio product and short book 12 pages for $29.99 I am a bit worried about chargebacks. Clickbank states that they will consider terminating products with a chargeback rate of over 1%.

This seems rather low, I will be telling customers what exactly what they willing be getting for their money so this might help
#chargebacks #clickbank #worried
Avatar of Unregistered
  • Profile picture of the author cheese1688
    Originally Posted by Tomwood View Post

    I am planning to launch a new clickbank it involves selling a 50 minute audio product and short book 12 pages for $29.99 I am a bit worried about chargebacks. Clickbank states that they will consider terminating products with a chargeback rate of over 1%.

    This seems rather low, I will be telling customers what exactly what they willing be getting for their money so this might help
    This can be a huge problem when it comes to marketing products. People are just scum sometimes, will try to get anything for free.
    {{ DiscussionBoard.errors[11577481].message }}
  • Profile picture of the author wesley3
    I just started with clickbank as well and this has definietly been on my mind. I don't want to promote a product where people might want to receive a refund. I find that promoting products or services that are very beneficial, and promoting them in the right places, will ensure that many if not most users that visit and purchase from your affiliate link, will not seek a refund. Maybe just make sure you're promoting something that many people are interested in?

    What do I know though, Im new to this too.

    Best of luck to you!
    {{ DiscussionBoard.errors[11577505].message }}
  • Profile picture of the author IGotMine
    A refund is not a charge-back:

    noun: charge-back
    a demand by a credit-card provider for a retailer to make good the loss on a fraudulent or disputed transaction.
    Refunds are common. Charge-backs are fairly rare.
    {{ DiscussionBoard.errors[11577506].message }}
  • Profile picture of the author SMoney
    1%? Wow that is ridiculous. I wonder if they actually enforce that rule.
    {{ DiscussionBoard.errors[11578143].message }}
    • Profile picture of the author IGotMine
      Originally Posted by SMoney View Post

      1%? Wow that is ridiculous. I wonder if they actually enforce that rule.
      Of course, they enforce it. How is it ridiculous, exactly?

      If you are getting 1% charge-backs there is a serious problem.
      {{ DiscussionBoard.errors[11578145].message }}
      • Profile picture of the author SMoney
        Depends on how many sales you've made. Not necessarily a serious problem if there are only 100 sales and 1 chargeback.
        {{ DiscussionBoard.errors[11578151].message }}
        • Profile picture of the author IGotMine
          Originally Posted by SMoney View Post

          Depends on how many sales you've made. Not necessarily a serious problem if there are only 100 sales and 1 chargeback.
          Tell that to CB or any other merchant account provider.

          I've been selling online for over twelve years and have never had a single charge-back. How many sales have you made?
          {{ DiscussionBoard.errors[11578161].message }}
  • Profile picture of the author depotgang
    Charge backs are directly related to how aggressive your marketing is. Clickbank is very picky about sales letters they approve. I have a couple low key products on Clickbank that convert daily...BUT I do not have ANY high pressure BIZ OPY sales letters....

    I've done that in the past and it was a nightmare. If Clickbank approves your sales letter I doubt you will have a ton of charge backs...... Maybe 15-20% refunds, but it should not be that big of a concern.

    Good luck
    Signature

    The Only Plugin You Need to Drive Traffic to Your Blog Best Part is It Free

    {{ DiscussionBoard.errors[11578364].message }}
Avatar of Unregistered

Trending Topics