What can cause an WordPress Site to give a HTTP 500 error?

3 replies
Now I have to work with the site with the WP plugin, but an error 500 appeared from time to time. What can cause a WordPress Site to give an HTTP 500 error? My colleague says she has the same problem. I don't know exactly, but I think our readers and other Internet users don't have access to the site too. What should I check? Please help me to find the solution to this problem, it's very important for us. Thanks!
#500 #error #give #http #site #wordpress
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  • Profile picture of the author dave_hermansen
    Here's an article that explains HTTP 500 errors and what you may be able to do about them - https://www.ionos.com/digitalguide/h...-server-error/
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    • Profile picture of the author DavidJo23
      [DELETED]
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      • Profile picture of the author tnob
        DavidJo23, What was the solution you found?
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  • Profile picture of the author Jason Kanigan
    Likely a plugin conflict.

    This is a pretty easy thing to figure out if so, once you've gone through the process one time. I learned to do it around 2014 and stopped needing 99% of host technical support as I could diagnose my own problems.

    Go into your cpanel at your host, or find the equivalent (Siteground has their own replacement for cpanel now for example). Look for the File Manager or equivalent.

    Find your website's files and look in the directory for the error log.

    Open the error log as a text file and look at the last few log entries. They will probably tell you what the problem is.

    Go into the wpcontent directory for the site plugins, and delete that plugin. Note you are not logging into your website to do this: you're doing it directly through the host.

    See if that deletion fixes your problem by refreshing the domain url in your browser. If not, continue deleting plugins until the site works again. You can always reinstall plugins later after you're able to log back into the website.

    If the error log turns out to be a hostile sql insertion or something like that, you need to talk to your host.

    This is much simpler than all these words could make it seem. It's pretty easy once you know where to look.
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