Agree with comment on the fact its people we deal with especially those wonderful coaching calls where someone has a great program and while one is considering it , you get the spammy fake mechanical phone call offering overnight riches.
It just blows the whole methodology and some folks should stop jumping on every band wagon and definitely look at their entire marketing methodology.
Its all about the people, thanks for the great post.

Huh. Thanks!

That was a very neat variation on the old trick, and I can see why you set up your system with a separate inbox - I hadn't thought of that, but yes, I follow your logic there.

Good points here. Especially the one about remembering your customers are people not just numbers or statistics. Many marketers seem to forget this and I have come across some that seem to view me as a money machine and when they dont get money first time round they become very pushy (like they are trying to break into an ATM).

It is so easy to forget that your customers are people, but if you focus on building relationships, it will make it easier to remember and relate accordingly.