It’s much easier to sell to an existing customer than to try to get a new one… yet so many businesses spend so much time and resources on marketing and sales, and not enough on customer experience.

If you’re struggling to create a great customer experience or don’t yet appreciate the value of a good customer experience, this interview with Tema Frank will go a long way to helping you.

You can listen to the podcast here:

http://johnlagoudakis.com/free/podcast...