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Monitor Customer Complaints and Feedback Daily, and Fix the Problems

Posted 28th July 2009 at 06:12 PM by daryamconsult_aust

It is very easy to improve your customers’ experience quickly, simply by listening and recording customer complaints and feedback.

Create a simple process for you or your staff to record complaints and feedback.

At the end of each day you can quickly scan these to identify if there is a change you can make to your business to improve your customers’ experience, your products, or the way you run your business.

Don’t just leave it there.

At...
Quick Tips for Businesses
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