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Know Your Products - Marketing Sales & Customer Service

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Posted 12th June 2009 at 06:15 AM by daryamconsult_aust

Nothing is more frustrating to a customer than not being able to get answers to their questions about a product.

Ensure you keep you and your staff up to date with the products you sell.

Answering questions that your customers ask about your products and being ‘helpful’ forms a major part of your customer service because you are addressing their needs.

If you meet a customer’s needs they are more likely to stay with your business or by more products.

You can access further information to help you run your business through my websites:



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