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3 Secrets to Help You Win at Amazon Product Reviews

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Posted 23rd November 2016 at 04:07 AM by repricerexpress

Lets say one thing right off the bat: we here at FeedbackExpress hate dealing with anything negative because we think every cloud has a silver lining. But its an inevitability that youll come across a negative review and its how you handle it (hopefully with aplomb) thatll shape you as a seller.

Differentiating Between Product and Seller Feedback
Buyers can leave you one of two types of feedback: seller- or product-related. The former has to do with your behaviour during the selling process (and is, and has been, the topic of another post), while the latter deals with the quality of the item you sold.

A little side-note: I once had a room-mate who made up Excel charts for hospitals that recommended which pieces of medical equipment they should buy. There were about a half dozen criteria that scored points and the item with the most overall points was the one hospitals would get. This ensured that, for the most part, hospitals would get the generally best product for the generally best price.

Pretty much the same idea goes for selling on Amazon. We cant, in good conscience, recommend that you buy seemingly high-quality or big-ticket items in a back alleyway and then turn around and sell them on Amazon for a massive profit (for many reasons), but as a general rule of thumb, try and use quality items in your listings as much as possible. The profit margins may not be as padded as if you were to sell knock-offs, but trust us, the chances of getting positive product reviews will be infinitely higher.

That being said, not everyone will understand where youre coming from as a seller and will have something not-so-nice to say. In those instances

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