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2 Tested Ways to Remove Negative Feedback on Amazon

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Posted 5th December 2016 at 08:23 AM by repricerexpress

No one likes to receive negative feedback in life or ecommerce. Getting negative feedback on your Amazon seller account can impact on your sales, profits and Buy Box percentage. But what if we told you we can help you to get negative feedback removed.

Well, firstly, not all negative feedback can be removed. Amazon will remove feedback where the reviewer has used obscene language or included personally identifiable information. Transaction feedback that contains an Amazon product review can also be removed easily from your feedback profile, as according to Amazon guidelines, these should be added to the product review section.

Finally, Amazon will update feedback if the comment is solely about fulfilment or customer service for an order fulfilled by Amazon. For example, if an order was delivered late or got lost in transit, a line will appear through the rating and the statement, This item was fulfilled by Amazon, and we take responsibility for this fulfilment experience. will be added.

Read the full article on the FeedbackExpress blog
Posted in Ecommerce
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