Creating a compelling call to action for post card - critique needed

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I'm creating a post card to send out to small businesses.

The offer is a web and search marketing custom video analysis - this specific list is going to contractors. The front of the card has an eye catching image with pretty bold claims about business failure rates. I like the front of the card.

Side B is what i'm having some trouble with - actually closing on the CTA.

I would like to stick with simple - adding only the basic steps and information needed for the prospect to understand what to do - hand holding if you will.

https://drive.google.com/open?id=0B-...NBaU5hOGFtaGJR

I saw this image (attached) and thought it stood out - and nicely outlined the easy 1,2,3 steps I want them to take in order to get the free video. However...my actual copy suffers as I am by no means a copywriter. I came up with a rough idea of -

"1. Call (phone number)
2. Receive a personal complimentary website & search analysis video in 24 hours
3. Follow our free tips and start getting more phone calls immediately"

*I will also include an expiration date graphic that will stand out

I know I know -- this is likely terrible. I can't seem to formulate how I want to say it. But the main goal is I want them to call me, answer a couple very basic qualifier questions, get their website info, and email address to send the video to.

I'm not pushing my main services right now, simply offering a complimentary service.

Hopefully I have given enough information.
#copywriting #action #call #card #compelling #creating #critique #needed #post
  • Please correct me if wrong; you are offering to do a video analysis of THEIR Internet presence? Is this right? You are, basically, going to act as a potential customer and show them on your video what hoops they make you jump through to find them?

    Just an opinion Mitch, but you are going to have an extremely rough go of this. A picture and Bold claims about business failure rate...isn't going to catch their attention. In fact, most will never see it. Your card will hit the trash bin, before it reaches their desk.

    IF you can customize the card with their name and area where they have presence, you stand a much better chance. I think you are asking a postcard to do too much.

    FEW contractors return calls to SALES PEOPLE, and that is what they will see, someone trying to sell them something. And the something, is mystery and magic to most working contractors of the smaller size. BIG companies have staff for that.

    Also, you will find that they all think they are different, tell them 99% of all contractors (plumbers, roofers, electricians, etc.) FAIL and they will convince themselves, NOT ME.

    You can't scare these guys with stats of failure. MORE clients, better clients, faster jobs, payment on time...these are the things they want.

    How does your video help them get more work?
    Why does having a higher ranking web site translate into more jobs?
    And your CTA is asking for a miracle, for them to pick up the phone and call you? NOT going to happen, unless you really give them a reason, backed with some evidence or proof, such as a similiar contractor who used your service and increased business by 10% (at least).

    How many of these businesses have you called and talked to?
    You'll find as a group, they are hard to reach, not good at returning calls, and especially don't like salespeople.

    BUT, this doesn't mean you can't try. Focus on a couple of contractor types, and get small numbers of cards made up and TEST it first, before you waste your money on any sort of a shotgun approach to contractors.

    The best cta is one where LOSS is evident if they don't call, if they snooze, they lose and their competitor wins out because he used your most excellent service.

    GordonJ
    • [ 3 ] Thanks
    • [1] reply
    • I understand -

      So you think I'm taking the wrong approach here.

      Perhaps I'll need to look into hiring someone for copy. Your response doesn't seem very optimistic and I'm ok with that lol. - It's actually what I was looking for to be honest.

      Id rather someone tell me it won't work before spending the money.

      I'm terrible with copy, But i figured pushing a free offer would get a higher response than actually selling a service via postcard. Which is where the video idea came from.

      What sort of CTA should I be looking for moving forward?
      • [1] reply
  • How well do you really understand contractors of the type you want to target?

    Can you speak their language?

    Your "free offer" is transparent - you're looking to sell something, and most of the contractors I've worked with will see right through it.

    There has to be a benefit to your web presence video that makes sense to them, not just for what you might want to sell. If you were cold calling rather than mailing, you wouldn't get the phrase "better rankings" out before you heard the dial tone.

    Now, if you can scale down your promise and relate a benefit they can get behind, you might have a shot.

    For example, you might restrict the offer to a single landing page and offer to show them how they can use that page to filter prospects so they get more of the easy to work with and pays on time customers and filter out the looky-loos, *PITAs and slow pay artists.

    They'll still know you're trying to sell something, but the way you frame it might make some of them bite. Especially if they are in the midst of a project with one of the previously mentioned PITAs.

    "PITA --> Pain In The Ass
  • The video analysis is a means to an end, the end (from the customer's point of view) being getting more customers.

    So why not develop an irresistible offer that is much more closely tied to what your prospects really want. For example:

    More Ideal Customers Calling to Hire You - or You Owe Us Nothing

    The rest of the postcard needs to briefly explain the offer and say why you feel so confident making this offer. Make it super-risk-free.

    Then prospects who really do want to grow (not everyone does) will respond.

    Marcia Yudkin
    • [1] reply
    • Thank you all for your replies.

      I'll be honest, I don't do the fancy sales tactics. I have built my client base by very simple marketing.

      I cold call and email. Thousands of them. I'm not really a salesman. I just ask if they have work for me.

      Call me crazy but it's been working for a couple years and allowed me to create a pretty good foundation of contractors.

      So direct mail isn't my niche.

      It sounds like I should drop the video?
      • [1] reply
  • Hi Mitch,

    John and Gordon are adding good practical advice; follow and test, to see what vibes with you.

    When you focus almost exclusively on the needs of the contractor - and giving almost no thought to *your* business - you cut through skepticism and guarded energies, common to most humans and yep, especially common to contractors.

    You'll find the cold calls and emails and videos yield a better response rate. When you make it 100% about serving their needs, helping, and detaching a bit from your business, you cut through and release doubts and awkward feelings you're experiencing now....and the contractors pick up on your vibe, and work with you more frequently.

    All our business fears point us to a simple, clear, successful solution that we refuse to see until we open up and focus on the needs of our clients, not asking for anything.

    Seems counter-intuitive but it works so darn well it'll make your head spin

    Ryan
  • How can I say this?

    Abso-freaking-lutely!

    Even when you find something that works, you should always be testing new stuff against your control. Even big guns like Agora still play 'beat the control' looking for improvements in response.

    Even seemingly minor improvements in response can make a big difference in results.

    For example, if you mail 1,000 pieces and get a 1% response, that's 10 solid leads per mailing.

    Increase that response by just 1%, and you get 20 solid leads from each mailing. Double the results.

    I picked these numbers out of thin air because the arithmetic was easy, but you get the point...
    • [1] reply

    • Thanks for that John,

      Back to your idea of the landing page from the postcard. - Would you say from your experience, I would have better conversions if I directed them from the postcard to a landing page - where they would only put in their email address - then receive the video?

      Do you think this would yield a better response than asking them to call me?

      It took me a very long time to build this video as a lead magnet - but I have been getting good results from it. It really weeds out the tire kickers and it allows me build my sales funnel by capturing emails. I feel like I finally have a decent, solid offer that is risk free to them.

      Now I just have to relay it correctly on a postcard, which seems daunting. - I don't mean to turn this into a sales thread but I honestly don't think I should try to do the copy on my own. For someone in my situation - do you have recommendations on where I might look for someone to hire for something like this?
      • [2] replies

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