How do I change greater price of two to more customer friendly?

by rhinocl

Posted: 12 years ago 5 replies

COPY WRITING

I'm thinking of increasing my file conversion work, but I need minimum charges based on number of records and the number of files that contain them and I need the greater of the two.

I don't like telling customers "You will get charged the greater of......"
Any ideas on how to word this in a more friendly way?

#change #customer #friendly #greater #price

Jason Kanigan 12 years ago

Do the calculation before you tell them the number?

Put a little calculator field on your sales page, so that prospects can figure it out before they even talk to you?

This kind of thing should happen "behind the curtain." There's no nice way of saying it.
- [ 1 ] Thanks
- 1 reply
Signature
>> How To Grow Your Online Business [FREE Training Video, No Opt-In, from 10+ Year Vet]

>> For Agency Founders: The Fast Shortcut To Selling SEO, Leadgen, Webdesign & Other Services
{{ DiscussionBoard.errors[5706470].message }}
- rhinocl 12 years ago
  
  Not quite sure how one implements 'behind the curtain' other than don't say it until they are hooked and don't leave it so late that they feel misled? Great idea about the calculator, but a lot of these may be phone or email conversations.
  
  Thanks
  
  Signature
  cheap search engine optimization
  
  {{ DiscussionBoard.errors[5706547].message }}
Jason Kanigan 12 years ago

So have you or your sales staff do the calculation while the prospect is on the phone. Ask for the data you need and don't tell them that you're coming up with two numbers. Just pause and then give them the higher one.
- Thanks
Signature
>> How To Grow Your Online Business [FREE Training Video, No Opt-In, from 10+ Year Vet]

>> For Agency Founders: The Fast Shortcut To Selling SEO, Leadgen, Webdesign & Other Services
{{ DiscussionBoard.errors[5706780].message }}
YasirYar 12 years ago

You can always offer them that you'll get back with a quote. It is essential to maintain a contact with a client especially when it is over the phone or through email. People like companies which get back to them as this makes them feel important and that's human nature.
- Thanks
Signature

>>>Get your websites ACTUALLY ranked by checking these out: Quantum SEO Labs, Home Page Link Building & SERP Ability. Want to get rid of negative listings? Check out Reputation Enhancer.
{{ DiscussionBoard.errors[5706883].message }}
queen bee 12 years ago

I agree with YasirYar..it is always better to tell your customer that you'd get back to them with a quote shortly.
- Thanks
{{ DiscussionBoard.errors[5707399].message }}

How do I change greater price of two to more customer friendly?

Trending Topics

How do I effectively build and nurture an email list for affiliate marketing purposes?

Are Solo ADs the Most Cost Effective Way to Promote your Product?

Are billboards still effective in driving customers?

Been a while! Any of you Old Timers here?

How much does the rebranding affect CR ?