How To Get People To Say Yes

18 replies
People only ever buy for their reasons – not ours.

We give all them all the details, benefits and compelling reasons to buy.

With an irresistible offer.

And put a time limit on it.

Proving beyond doubt everything we say.

Helped with glorious testimonials from delighted customers.

Backed up with a long no questions asked guarantee.

Then we ask them to buy.

And around 94% say “No” - based on a 6% conversion which is OK.



But why so many “No’s?”

Because we asked them to buy for all our reasons.

Try this instead.

“It’s your decision that counts – if you agree with all the facts and want the ______ (emotional benefit) – then you’ll know it’s the right action to take.

Just press the "I want it now button”

Suddenly lots more people say “Yes”



Steve


P.S. If you don't agree with this - your disagreeing with your reasons not mine - that helps prove the point doesn't it? lol
#people
  • Profile picture of the author laurencewins
    I totally agree with you. People often forget that they have to take themselves out of the equation if they are to succeed.
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    Writer/Editor/Proofreader.

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  • Profile picture of the author DavidG
    Agree with you.

    Usually what people forget is what they are selling.

    You aren't selling E-Books. You are selling an escape from the 9-5 job.

    You aren't selling Cigarettes. You are selling the style of being cool, hip and young.

    Always ASK "What am I REALLY selling?"

    In the end it's really all about the steak. Not the sizzle.


    regZ
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    • Profile picture of the author JakeDaly
      Interesting point, Steve. By how much has this helped your conversions?
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      • Originally Posted by JakeDaly View Post

        Interesting point, Steve. By how much has this helped your conversions?
        Hi Jake,

        On average about a 27% bump in response.


        Steve
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        • Profile picture of the author ewenmack
          Originally Posted by Steve The Copywriter View Post


          On average about a 27% bump in response.

          Steve
          Steve, you're going to have to write a training manual called...

          "Steve's 100 Tested Little Ad Tweaks Pump Out 27%, 41%, 93%, And Even More Sales "

          Very cool tweak you just gave.

          Best,
          Ewen

          P.S. You were hiding the result from us...I think you are holding back many more...truly!
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    • Profile picture of the author modex
      Originally Posted by regZ View Post

      Agree with you.

      Usually what people forget is what they are selling.

      You aren't selling E-Books. You are selling an escape from the 9-5 job.

      You aren't selling Cigarettes. You are selling the style of being cool, hip and young.

      Always ASK "What am I REALLY selling?"

      In the end it's really all about the steak. Not the sizzle.


      regZ
      I quite agree with this too!
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  • Profile picture of the author BusinessGuru
    Thanks for the contribution.

    The rule of expert marketing is to always test and track. The conversion rate is stunning.

    There is simply no better way to generate massive results than to constantly place yourself in the shoes of your potential customers.

    Who cares how great your offer sounds if it is directed at the wrong market. This is why it all starts with market research, followed by a captivating offer, and culminating with driving a huge amount of traffic to that offer.

    You have provided huge value to this community. Thanks again.
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    This Is The Most Stunning Way To Make A Fortune On The Internet: MakeCashWithAlex.com

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    • Yes absolutely true.

      The reasoning is - People may or may not believe what they are told but never doubt what they conclude.

      So, you've got to do make sure customers absolutely believe it is their decision to buy.

      Which is why I always say something along the lines of-

      "It's your decision that counts..."

      "Thanks for reading this Ad but now it's entirely up to you..."

      "I hope I've proven all the benefits... but now you'll decide"

      "All that matters is your decision...."

      And so on - they're stacks of ways to do it.

      Just make sure the customer knows they have all the power (everybody needs to feel a sense of power - so, it's one of the most compelling things you can give to customers)

      Now they don't in anyway think they've been "press ganged" into doing something we want - instead they're doing what they want.


      Steve
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  • I agree - the writer doesn't matter, just the reader
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  • Profile picture of the author max5ty
    Interesting post...

    People don't buy what you do...they buy why you do.

    If you've never seen this video it's worth watching. It's a little over 18 minutes.

    http://www.ted.com/talks/view/lang/en//id/848
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  • Profile picture of the author The Copy Nazi
    Banned
    I don't agree with the premise here at all. I never do that. That to me is like begging for the order. And if it were pitched to me like that I'd pass. I know its my decision - I don't need to be reminded of that.

    "Thanks for reading this ad" - I'd never say that either - I'd never draw attention to the pitch and I'd never "thank" the reader. The reader can kiss my butt. And they should thank me. They're getting a great deal and they better hurry because these things are going out the door fast.

    What you want at the wrap of your copy is for your mark to be asking "Whats the damn price already?...where can I buy the frigging thing?...I hope there's some left".

    And you're wrong - people for the most part are sheep and they CAN be press-ganged into buying. Why do you think we go to so much trouble to tell them exactly HOW they can get their hands on your fabulous offer ("Go to the order button below. The one that says "'Add to cart". Press it and blow up Iran")

    BTW the link that our intriguing colleague has posted above is a BEAUTY. Suck the juice out of that one. And note the quote to the right of the vid -
    If you hire people just because they can do a job, they’ll work for your money. But if you hire people who believe what you believe, they’ll work for you with blood and sweat and tears.” (Simon Sinek)
    Now just imagine if by the tail-end of your pitch your reader is believing what you believe. That's when he accepts the Kool-Aid, dude.
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    • Mal,

      Providing it's all above board - I don't care what I have to say to persuade them to buy.

      And I don't care about my ego.

      So, if saying "Thanks for reading..." and "You decide.... bumps up the response.

      I'm happy to do it.


      Steve
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    • Profile picture of the author Steve Hill
      Originally Posted by The Copy Nazi View Post

      Now just imagine if by the tail-end of your pitch your reader is believing what you believe.
      I can completely see Steve's point here too - what if at the tail-end, the reader almost completely believes, but still has a tiny, tiny bit of doubt in the back of his mind. Is he believing because someone told him he should believe, he asks himself?

      Perhaps there was one word in the ad that did not ring quite true for him, or one example that did not quite correspond to his experience. Whatever it was, he's not quite there yet. He's not ready to push that buy button.

      But if told "It's all your decision now" I can see how that could very well tip the undecided reader down the chute. He is convinced he buys for his own reasons.

      That video and Gladwell's Tipping Point book seem to reinforce a similar point of view. MLK didn't say "I have a plan" - people went to hear him because he had a dream that they also agreed with. So if Steve's technique is the final straw that tips people into completely self-identifying with the dream the ad just showed them, then it's something worth remembering.

      However, I can also see how it might work best with certain writing styles. I have seen similar techniques used in some financial ads, most notably those that engage the reader in a conversational style. (As in "Don't take my word for it, do your own research on these companies and decide for yourself if what I say is true...").

      It's certainly an idea worth testing.
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      • Profile picture of the author Mr. Subtle
        Re: How To Get People To Say Yes...

        ...was answered in a book back in 1991:

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  • Profile picture of the author alfid
    Obviously, if a writer is not able to get into the mind of potential customers, searching their problems, their desires, their needs... in short, connect with the reader, then failure will knock at his door.
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  • Profile picture of the author mikeh66
    Steve - thanks for this gem. Been browsing through for inspiration for some final closing inspiration on a sales letter and this is what I was looking for.

    Thanks again,

    Mike
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    Mike

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  • Profile picture of the author damasgate
    This was really an enlightening read Steve. You know you get so worked up in all the ways common high converting sales letters and videos work.

    Sometimes this makes you forget about the tweaks that can help you push through and make those last few sales.
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  • Profile picture of the author RHert
    Thanks maxTy for the link. I was looking for something inspiring this morning, something to reignite my passion for copywriting and that did it. And thanks for the insights Steve they're well worth the time to read about.
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    Copywriting at it's Best! - Tips and tricks to connect with your reader.
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