The effect of music on buying behaviour

15 replies
I'm curious as to which kinds of music influence buying behaviour (if at all)...

Is there anything you should totally avoid?

Or is it just a matter of personal taste?

I love anything which is relaxed, upbeat, Eastern influenced, dreamy and hypnotic...

But does this kind of music sell?

Or does it depend on your target market?

I'm clueless!!
#behaviour #buying #effect #music
  • Profile picture of the author sabinavarga
    Music is a strong emotional trigger. I'd say it's a powerful tool and can influence buying behavior if the type of music relates in a way to what you're selling.

    Do you want to get them excited?
    Do you want to create a soothing atmosphere?

    It depends a lot on the target group and on what you want to transmit.
    And it also depends on the medium. Music fits a video ad, but it's probably not a very good idea to attach music to a plain website copy.

    If you're not sure if the music you choose is the right one (and you rarely can), you can test with and without music, and with different songs, and make a decision.
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    • Profile picture of the author arfasaira
      Originally Posted by sabinavarga View Post

      Music is a strong emotional trigger. I'd say it's a powerful tool and can influence buying behavior if the type of music relates in a way to what you're selling.

      Do you want to get them excited?
      Do you want to create a soothing atmosphere?

      It depends a lot on the target group and on what you want to transmit.
      And it also depends on the medium. Music fits a video ad, but it's probably not a very good idea to attach music to a plain website copy.

      If you're not sure if the music you choose is the right one (and you rarely can), you can test with and without music, and with different songs, and make a decision.
      I need music for a radio commercial to sell my consulting services to coaches and want to get people excited enough to pick up the phone and call me

      The ad runs for 24 seconds, but I don't want to pick something just because I like it - I need for it to help the buying decision. Worst case scenario - I'll end up with an irritating jingle that grates on listeners and makes them want to switch the radio off!

      And of course, music is so individual, you can't possibly get everyone to like it - but I'd like to use something that is loved/liked by most (I think I'm asking for the impossible here!)
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    • Profile picture of the author jimbo13
      Put it like this.

      Shops and large companies putting you on hold use serene classical music for a reason.

      It dislocates the timing function in the brain. You will stay in the shop a little longer as you walk slower and therefore are more likely to spot more things on the shelves and from the call centres POV you are likely to hang on twice as long as it just being silent.

      So maybe someone would read online copy a little longer.

      Note that what you like has a similar affect on people ie calming.

      It doesn't make you buy in itself though.

      Dan
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      • Profile picture of the author jimbo13
        Sorry I was posting as you were posting

        Okay for an ad jingle on radio I am not sure consulting services will be a good fit.

        However, you want the jingle to get stuck in like a needle.

        Go Compare is basically the guy shouting Go Compare over and over again.

        Compare The Meerkat dot com is just them repeating that over and over again.

        Safestyle is a guy shouting 'I say you buy one, you get one free' over and over again.

        Sure it is annoying but it gets straight into the brain.

        Dan
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  • Profile picture of the author nikolai11
    It depends on your buyers, if you know your visitors (very targeted) its a good idea but when you dont, skip the music.
    You will probebly piss most people off.
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  • Profile picture of the author Steve Hill
    There are some interesting studies about the effect of music on shoppers. Slow music and appreciation for the style of music can affect duration of stay for market shoppers and restaurant patrons.

    Mood induction via music can affect specific purchases, such as French music increasing purchases of French wines. Mood induction can also affect brand association and identity.

    Subliminal messages via music (such as those famous masked backwards phrases) is another interesting area, with varied conclusions.

    This paper has some interesting information and a good list of resources to start with.

    A more general story about the effect of music on market purchases can be found here.

    In the context of a short radio ad, memorable brand association via music-based mood induction (jingles) would probably be the most effective, since you are not driving buying behavior via store purchases. A Google search for "effect of radio jingles on buying behavior" will present quite a few resouces to choose from, including a detailed Mexican study on the connection between radio ads and buying behavior.

    These resources should help you make an informed decision for your radio spot (even if they don't make the decision any easier!).
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  • Profile picture of the author jbthemummy
    hmmmm I am not a fan of this YET! However, I would love to see someone actually using this.

    If anyone has any examples, please post some links. Cheers!

    PS: Come to think about it, it does work on TV . . . hmmmm
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  • Profile picture of the author Charles Harper
    You don't need to read the entire study, just the abstact:

    JSTOR: Journal of Marketing, Vol. 46, No. 1 (Winter, 1982), pp. 94-101

    Better Still, here are your search terms in Google Scholar. There are bound to be some studies in there to give you insight:

    http://scholar.google.com/scholar?q=...C39&as_sdtp=on

    CT
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  • Profile picture of the author Ken Hoffman
    When it comes to radio advertising, forget about jingles. Focus instead on a specific direct response offer. In your case rather than trying to sell your consulting, offer a free info product, report, booklet, CD, etc. Then follow up agressively with those that do respond. However, I agree that radio may not be the right venue for selling consulting services. Unless it's for a wide market, or you're getting the advertising for free.

    Also, using music in this context is like using humor. Very risky. If you are trying to get consulting clients via radio ads, I think you almost have to do a direct response ad, NOT a branding jingle type ad.
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    • Profile picture of the author Mark Andrews
      Banned
      Arfa speak to Brian McLeod.

      (Correct me if I'm wrong Brian but didn't you do a lot of radio script copywriting back in the day?)

      Jingle wise and since your coaching likely will appear to a more mature professional target market, you might look at the licensing for some of the more very well known UK jingles and adapt them to your specific purpose.

      For example, could you do something with the old Trumpton jingle? Pugh, Pugh, Barney McGrew, Cuthbert, Dibble, Grubb.

      Instantly recognisable.

      Ideally you want something which people will recognise in a split second which hasn't been beaten to death by other advertising agencies before.

      Remember some of the kids programs from the late 60's early 70's?

      The Magic Roundabout (Doogle, Brian, Ermintrude and Zebedee).

      Andy Pandy (Watch With Mother).

      Bill & Ben The Flowerpot Men (Weed).

      Rhubarb and Custard.

      Willow the Wisp.

      Ivor the Engine.

      Flash Gordon etc;

      Kindest regards,


      Mark Andrews


      PS Adapted version...

      Trip to Trumpton

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  • Profile picture of the author arfasaira
    Thanks for your wonderful insights everyone!!!

    I know when I see an ad with great music, it makes me want to listen to the rest of the ad...and when I see ads which are annoying with music that bugs me, it doesn't stick because I turn it off!!!

    I'll be writing my own ad so it will be direct response, and I've found a good site here: Stock Music - Royalty Free Music with an Edge which makes suggestions for mood and appropriateness of the track for commercials and voice overs.
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  • Profile picture of the author The Copy Nazi
    Banned
    Arfa, a 24" spot? What for - community radio? Internet radio? Commercial channels use mostly 30 second or 60 second spots.

    The music is called a "music bed". Usually just a few bars in the intro...turned right down for the read and then a few bars to go out on. Radio producers have 1000s of music beds on file.

    But with something like this your voice is going to sell it. The secret is to "grab ears" and hang on to them.

    Put a smile on your face - it comes out in the read.

    Get attention with whispers, ticking clocks, stings, laughter - but mostly with a warm, clear, friendly, confident voice.

    Pare your script right back to bare bones - don't waste a word.

    Speak as if you're talking to your best friend - one on one - don't even think about how many people might be listening.

    Need help - shout.

    Mal
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  • Profile picture of the author BrianMcLeod
    The foolish use of inappropriate music is rampant in IM.

    Thank Fiverr and cheap after-effects templates, methinks.

    Thundering war-march drums announcing an impending launch... replete with exploding fireballs and giant steel-forged logo... for a $7 ebook on why bumble-bees bumble.

    Overcompressed, loud as hell hip hop beats blasting away beneath a video selling health and wellness for baby boomers...

    And don't even get me started on all the Casio-quality PLR audio dreck people inflict on their prospects.

    Music = EMOTION

    What emotion are trying to elicit in your listener?

    Calm? Excitement? Fear? Anger? Familiarity?

    For the love of all that is auditory - don't just jam a music bed underneath something so it "sounds more pro".

    Brian <- grumpy because my iPhone's screen is shattered
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    • Profile picture of the author arfasaira
      Mal - thanks a lot for the very useful info - I've written the ad and will send it your way for a check It's a 24 second radio ad which is going to be done by a professional and not moi, so no idea what it will sound like when it's done!

      Brian - you're so right, which is why I really want to nail the tune and not bombard listeners with a full-on auditory assault!

      Spent a few hours listening to lots of different tracks and still can't decide, although I want to keep the track chilled and upbeat to convey hope...
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      • Profile picture of the author Mark Andrews
        Banned
        For the voiceover contact NaplesDave Arfa.

        Google him. Sweetest radio voice I ever heard.

        Ninja Hu Chaaa!


        Mark
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