What Do You Think of My Follow-Up Letter?

by jgrink
7 replies
So I've got them in the funnel after sending a short "May I send you some information about what I do?" email. (Thank you Summertime Dress) They've replied in the affirmative and now it's time for me to get close to them. Here's what I propose to send next:

__________________________________________________ ________

Hi again, and thanks for allowing me to send you some information about my copywriting services.



Successfully marketing your business involves a number of strategies, many of them involving the written word. And in a minute I'll show you how I can help you "speak" to your customers more effectively. But right now I want to talk to you about one of the most important tools for promoting your business, your website.

Ideally, your website should bring you more customers and increase your profits. But that is often not what happens--how about your website? Is it doing its job? If not, that's typically due to one or more of these four culprits...

1. The search engines can't find your site.
2. As a result, your customers can't find it either.
3. If they do find it, the message is not compelling enough to keep them on the page so that they...
4. Take action. Like visit your store. Or call for an appointment. Print out a coupon. Take advantage of a special sale. And eventually spend some money with you.

So how do you solve this problem? How do you get your web pages seen, read and contributing to your bottom line?



(Thank you ejunkie)


You need someone who knows the ins and outs of Search Engine Optimization (SEO), knows how to write for the web and knows how to sell. And (Surprise!) that's me.

Uh-oh, here it comes; the big sales pitch!

Nope, it's not time for that yet. But I would like to let you get to know me with something more than a cold call and a business card, and I think you'll like this.

I'd like to do an analysis of your website for you...no charge, no obligation. You will find out how well your site is performing based on the four essential criteria above. I will then provide you with suggestions, if necessary, as to how to get your site earning its keep. And those suggestions are yours to keep and use any way you see fit. Implement them yourself...show them to your current webmaster...have me implement them for you.

Now I know what you're thinking...

"This is just a ruse to get in my store and start selling me a bunch of services I don't need!"

Well, there's an element of truth in that. Yes, if you purchase my services I get paid...kind of like if I were to purchase yours. I couldn't make it as a car salesman because I wasn't able to lay on those heavy-handed closes that car dealers are famous for. Honestly, you'll find me pretty easy to get along with.

To take advantage of this very special offer pick up the phone right now and give me a call or just reply "contact me" to this email. I'm only doing this for a limited number of businesses so don't put off your decision You have nothing to lose and you just might put some extra cash in the bank account!

Jerry

Freelance Copywriter and Web Consultant
(317) 123-4567

P.S. Oh yeah, I almost forgot. I can also provide you with great copy for print ads, letters, direct response mailers, brochures...almost anything that has anything to do with marketing your business.

P.P.S. I got interested in working with small businesses during a discussion with my dentist. "I don't want to think about websites. I'm a dentist, for crying out loud!" she lamented. Can you relate?

__________________________________________________ __________


I'm not comfortable with the post scripts but I'm drawing a blank on how to incorporate them into my message.

Thanks in advance for your help!

Jerry
#followup #letter
  • Profile picture of the author masterz
    you can ...

    create a completely divergent thought. but there has to be a call to action afterwards to make this work

    give you your best testimonial

    tell a cautionary tale (use this only if you can relate it to your message)
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  • Profile picture of the author WittyBlogger
    Not persuasive at all, if you don't mind me being honest and blunt. It's the same as writing sales copy (even though it's part of an autoresponder sequence). Your lead copy has to grab the prospect and force him/her to read more of what you have below.

    As a copywriter, this writing is pretty atrocious.


    Originally Posted by jgrink View Post

    Hi again, and thanks for allowing me to send you some information about my copywriting services.
    Big turn-off. Firstly, they've accepted receiving their emails, and something a lot of prospects deeply desire is instant gratification. Instead, lead in with highly personalized lead copy. Use their name. Talk about something that your prospect would be extremely concerned about.

    Immediately inject emotions. You can see what Gary Halbert did in his Coat of Arms letter. He immediately injected a huge hook in the very first lead paragraph.

    Originally Posted by jgrink View Post

    Successfully marketing your business involves a number of strategies, many of them involving the written word. And in a minute I'll show you how I can help you "speak" to your customers more effectively. But right now I want to talk to you about one of the most important tools for promoting your business, your website.
    Not in the least bit emotional or grabbing. Sure, it might get some prospects to read on, but their hearts don't raze with fire, their brains don't scream "MORE! MORE! MORE!"

    Originally Posted by jgrink View Post

    Ideally, your website should bring you more customers and increase your profits. But that is often not what happens--how about your website? Is it doing its job? If not, that's typically due to one or more of these four culprits...

    1. The search engines can't find your site.
    2. As a result, your customers can't find it either.
    3. If they do find it, the message is not compelling enough to keep them on the page so that they...
    4. Take action. Like visit your store. Or call for an appointment. Print out a coupon. Take advantage of a special sale. And eventually spend some money with you.

    So how do you solve this problem? How do you get your web pages seen, read and contributing to your bottom line?
    What you're essentially supposed to do right here, is implicitly highlight the benefits of what you're going to offer in your service. If it's part of building your case for a sale, you can't just leave these points here like a skeleton!

    You need elaboration/documentation to be more persuasive on every single claim/promise you make - that includes your "benefits" (in this case, it would be inverted benefits).

    The search engines can't find your site? How? And why isn't it dimensionalized?

    Originally Posted by jgrink View Post

    You need someone who knows the ins and outs of Search Engine Optimization (SEO), knows how to write for the web and knows how to sell. And (Surprise!) that's me.
    One of the worst things you can do in copy is: Bragging without documentation.

    You haven't built your case up at all from the start of the copy, and the next thing you're doing here is immediately talking about how you're good at SEO writing and selling.

    What's even worse here is that you didn't even bother to add credibility elements behind the bragging... Which is a really huge turn-off factor!

    Originally Posted by jgrink View Post

    Uh-oh, here it comes; the big sales pitch!

    Nope, it's not time for that yet. But I would like to let you get to know me with something more than a cold call and a business card, and I think you'll like this.
    Hmm, you might be trying to tackle an objection here "big sales pitch!", but in this case, it's a bad objection to tackle.

    In my humble opinion, if you've built your copy properly, it should get your prospect ENTHUSIASTIC for your close/sales. If it's done properly, it shouldn't even ring the bells of "sales pitch" until the "benefits" of what you're going to sell has been hammered into your prospect's head.

    Originally Posted by jgrink View Post

    I'd like to do an analysis of your website for you...no charge, no obligation. You will find out how well your site is performing based on the four essential criteria above. I will then provide you with suggestions, if necessary, as to how to get your site earning its keep. And those suggestions are yours to keep and use any way you see fit. Implement them yourself...show them to your current webmaster...have me implement them for you.
    At least you're going for a soft sell variation here - it seems more appropriate.

    Don't say "based on the four essential criteria above". It's a good chance to get the emotions raging again! Rephrase it, dimensionalize it!

    Originally Posted by jgrink View Post

    Now I know what you're thinking...


    "This is just a ruse to get in my store and start selling me a bunch of services I don't need!"
    Now you have me convinced, this isn't copywriting at all.

    Good copywriters don't say: "Now I know what you're thinking..."

    It's a really BAD taboo in copywriting. No decent copywriter will tell their prospect something like... "Hey, I know what you're thinking." or "Hey, you are probably thinking this."

    It's like you're telling them how to feel. Instead, you want to sneak in sideways and talk about the objection implicitly.

    Further more, your objections seems repetitive. Have you really done market research with your current prospects? Are you sure this is something major hindering your sale?

    ----

    I don't want to sound very harsh, but the rest of the copy is rather so-so. At least I see some attempts on "urgency", but since the top of the copy is already ruined...

    Here are some constructive criticisms:
    • Conduct more market research - your whole copy doesn't seem to utilize research tidbits at all
    • More gradualization - you can flip over "Breakthrough Advertising" by Eugene Schwartz to take an explanation of how to gradualize from current beliefs to your claims and finally to the close.
    • Learn how to dimensionalize - check out Makepeace's archive ( Make your product ). I'm certainly not talking about making everything tabloidy, but there are ways to do that professionally that don't require huge sensationalism

    An email is still a letter, really. The basic principles of copy still apply if you're edging a prospect towards an action.

    Good luck.

    -wittyblogger
    Signature
    7-figure entrepreneurs aren't made overnight. You can make money online with a full time income through blogging and making words crackle with energy. ;)
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  • Profile picture of the author WittyBlogger
    Not persuasive at all, if you don't mind me being honest and blunt. It's the same as writing sales copy (even though it's part of an autoresponder sequence). Your lead copy has to grab the prospect and force him/her to read more of what you have below.

    As a copywriter, this writing is pretty atrocious.


    Originally Posted by jgrink View Post

    Hi again, and thanks for allowing me to send you some information about my copywriting services.
    Big turn-off. Firstly, they've accepted receiving their emails, and something a lot of prospects deeply desire is instant gratification. Instead, lead in with highly personalized lead copy. Use their name. Talk about something that your prospect would be extremely concerned about.

    Immediately inject emotions. You can see what Gary Halbert did in his Coat of Arms letter. He immediately injected a huge hook in the very first lead paragraph.

    Originally Posted by jgrink View Post

    Successfully marketing your business involves a number of strategies, many of them involving the written word. And in a minute I'll show you how I can help you "speak" to your customers more effectively. But right now I want to talk to you about one of the most important tools for promoting your business, your website.
    Not in the least bit emotional or grabbing. Sure, it might get some prospects to read on, but their hearts don't raze with fire, their brains don't scream "MORE! MORE! MORE!"

    Originally Posted by jgrink View Post

    Ideally, your website should bring you more customers and increase your profits. But that is often not what happens--how about your website? Is it doing its job? If not, that's typically due to one or more of these four culprits...

    1. The search engines can't find your site.
    2. As a result, your customers can't find it either.
    3. If they do find it, the message is not compelling enough to keep them on the page so that they...
    4. Take action. Like visit your store. Or call for an appointment. Print out a coupon. Take advantage of a special sale. And eventually spend some money with you.

    So how do you solve this problem? How do you get your web pages seen, read and contributing to your bottom line?
    What you're essentially supposed to do right here, is implicitly highlight the benefits of what you're going to offer in your service. If it's part of building your case for a sale, you can't just leave these points here like a skeleton!

    You need elaboration/documentation to be more persuasive on every single claim/promise you make - that includes your "benefits" (in this case, it would be inverted benefits).

    The search engines can't find your site? How? And why isn't it dimensionalized?

    Originally Posted by jgrink View Post

    You need someone who knows the ins and outs of Search Engine Optimization (SEO), knows how to write for the web and knows how to sell. And (Surprise!) that's me.
    One of the worst things you can do in copy is: Bragging without documentation.

    You haven't built your case up at all from the start of the copy, and the next thing you're doing here is immediately talking about how you're good at SEO writing and selling.

    What's even worse here is that you didn't even bother to add credibility elements behind the bragging... Which is a really huge turn-off factor!

    Originally Posted by jgrink View Post

    Uh-oh, here it comes; the big sales pitch!

    Nope, it's not time for that yet. But I would like to let you get to know me with something more than a cold call and a business card, and I think you'll like this.
    Hmm, you might be trying to tackle an objection here "big sales pitch!", but in this case, it's a bad objection to tackle.

    In my humble opinion, if you've built your copy properly, it should get your prospect ENTHUSIASTIC for your close/sales. If it's done properly, it shouldn't even ring the bells of "sales pitch" until the "benefits" of what you're going to sell has been hammered into your prospect's head.

    Originally Posted by jgrink View Post

    I'd like to do an analysis of your website for you...no charge, no obligation. You will find out how well your site is performing based on the four essential criteria above. I will then provide you with suggestions, if necessary, as to how to get your site earning its keep. And those suggestions are yours to keep and use any way you see fit. Implement them yourself...show them to your current webmaster...have me implement them for you.
    At least you're going for a soft sell variation here - it seems more appropriate.

    Don't say "based on the four essential criteria above". It's a good chance to get the emotions raging again! Rephrase it, dimensionalize it!

    Originally Posted by jgrink View Post

    Now I know what you're thinking...


    "This is just a ruse to get in my store and start selling me a bunch of services I don't need!"
    Now you have me convinced, this isn't copywriting at all.

    Good copywriters don't say: "Now I know what you're thinking..."

    It's a really BAD taboo in copywriting. No decent copywriter will tell their prospect something like... "Hey, I know what you're thinking." or "Hey, you are probably thinking this."

    It's like you're telling them how to feel. Instead, you want to sneak in sideways and talk about the objection implicitly.

    Further more, your objections seems repetitive. Have you really done market research with your current prospects? Are you sure this is something major hindering your sale?

    ----

    I don't want to sound very harsh, but the rest of the copy is rather so-so. At least I see some attempts on "urgency", but since the top of the copy is already ruined...

    Here are some constructive criticisms:
    • Conduct more market research - your whole copy doesn't seem to utilize research tidbits at all
    • More gradualization - you can flip over "Breakthrough Advertising" by Eugene Schwartz to take an explanation of how to gradualize from current beliefs to your claims and finally to the close.
    • Learn how to dimensionalize - check out Makepeace's archive ( Make your product ). I'm certainly not talking about making everything tabloidy, but there are ways to do that professionally that don't require huge sensationalism

    An email is still a letter, really. The basic principles of copy still apply if you're edging a prospect towards an action.

    Good luck.

    -wittyblogger
    Signature
    7-figure entrepreneurs aren't made overnight. You can make money online with a full time income through blogging and making words crackle with energy. ;)
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  • Profile picture of the author The Copy Nazi
    Banned
    Jerry,

    You are "selling from your heels". This is truly awful -
    thanks for allowing me to send you some information about my copywriting services.
    Turn that around.

    Here you go again -
    You need someone who knows the ins and outs of Search Engine Optimization (SEO), knows how to write for the web and knows how to sell. And (Surprise!) that's me.
    And then you go for the jugular with this monumentally horrible line -
    Uh-oh, here it comes; the big sales pitch!
    Are you ashamed to be in sales? That's how this comes across. You're also trying to be cute and it doesn't work.

    Oh my God - you do it again -
    Now I know what you're thinking...
    "This is just a ruse to get in my store and start selling me a bunch of services I don't need!"
    You have a perfect opportunity to work a story into this pitch - the Dentist. "During a discussion with my dentist". Lame. The dentist was halfway down your throat trying to retrieve a piece of broken wisdom tooth...it hurt so much you peed your pants...while she was bending over you you got to see down her ample cleavage...not only did you sell her a website...but you got a date as well. Know why they call them "wisdom teeth"? - see - all that stuff. There's a zillion things you can do with a dentist story. Bring on the Laughing Gas.

    If you're apologetic about pitching/selling - you shouldn't be a copywriter. Maybe you need to go work as a door-to-door salesman for a month - that will quickly lift your game.

    Here's John Carlton on "selling from your heels". Pretty sure he got the concept from his mentor Gary Halbert.

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  • Jerry,

    Good on ya for taking action. Here are a few thoughts.

    You are the expert. Right now you know 200x more about what you do than they ever will. You don't have to hedge anything. Don't say things like, "you just might put some extra cash in the bank account!"

    You wouldn't want your surgeon to tell you, "you just might pull through this."

    I understand you are trying to be sort of non-salesy about it (I think).

    Just write like you would talk in a normal conversation. Don't be humorous, cute, or clever. Speak plainly.
    Signature
    Marketing is not a battle of products. It is a battle of perceptions.
    - Jack Trout
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  • Profile picture of the author jgrink
    "Not persuasive at all, if you don't mind me being honest and blunt."

    Not at all, WB; honest and blunt is what I was looking for.

    "As a copywriter, this writing is pretty atrocious. "

    The good news is this puts me one step closer to the good one!

    Copy Nazi:
    And then you go for the jugular with this monumentally horrible line - Quote:
    Uh-oh, here it comes; the big sales pitch!
    Are you ashamed to be in sales? That's how this comes across. You're also trying to be cute and it doesn't work.

    Oh my God - you do it again - Quote:
    Now I know what you're thinking...
    Quote:
    "This is just a ruse to get in my store and start selling me a bunch of services I don't need!"

    These were efforts to anticipate and diffuse possible objections. But I can see that by building a stronger case further up the page they wold not even be issues.

    "Good on ya for taking action. Here are a few thoughts."

    Thanks Joe, I needed that.

    Guys, once again I am blown away by the time and effort you put into helping those of us who are new to this game; thank you very, very much for the education.

    Jerry
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  • These were efforts to anticipate and diffuse possible objections. But I can see that by building a stronger case further up the page they wold not even be issues.

    Jerry, only around 15% of the people who raise their hand to get your free report will be ready to buy your services within the next 30-45 days. The other 85% will take up to 18 months to move forward. That's why you need to touch base with them every 30 days until they buy.

    You don't have to anticipate and answer objections in the first email. It puts too much burden on the one message.

    Consciously or subconsciously, one thing they are trying to get a sense of is what it would be like to work with you. So pretend they are already a client. Bring value every time you touch base with them.

    Keep showing them how you will help them, that you are a problem solver, that you are in it for the long haul, that you are responsive, responsible and trustworthy. You don't have to send a free report every time but give them a link, a tip or something of value every time. Mix it up. Send them a postcard, a letter, whatever.

    The secret to making lead generation work is targeting high-value clients that fit your USP. The other part is filling the sales funnel with enough of them. With a number of quality prospects entering your pipeline you have control.
    Signature
    Marketing is not a battle of products. It is a battle of perceptions.
    - Jack Trout
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