Emotional Headlines vs Big Benefit Headlines

12 replies
Hi Copywriting Warriors,

Decided to pop in for a tiny dilemma.

I realize that in direct response, the good packages are always those with an emotion attachment, like:

"Lies, Lies, LIES!" - Gary B.
"If YOUR Bank is Named on Page 10 Inside, Don't Walk — RUN to the Nearest Branch and MOVE YOUR MONEY NOW!" - Clayton M.
"China Conspiracy!"

...or any of those usual magazines/tabloids.

---

But I've also highly preferred USP headlines, since no matter how mature a market is, you're going to have this bunch of new prospects who WILL come aboard.

I'm wondering what the case is in internet copywriting. I took a look at some Clickbank salesletters and even the MMO market in the WSO section... All of them seem to be either story-based themes or big-benefit headlines. Some rather seemingly poor copy too.

The big selling idea seems to be pretty consistent. Would you consider all the online markets to be rather immature? Which kind of theme has been tested to work better in online advertising packages - the USP or the emotional lead-in?


Good day,
Winston Tenbrink


P.S - Are there any good resources I can look at to transfer skills from direct response letters to webpage sales letters?
#benefit #big #emotional #headlines
  • Profile picture of the author OutOfThisWord
    Winston, here is the big takeaway.

    In direct response print or mail, the campaign HAS TO achieve a MUCH HIGHER response rate than your typical Internet marketing promotion, because...

    ...the up front costs quickly slay poor copy, theme, etc.

    Whereas in Internet marketing, a tiny response rate can be profitable because the upfront costs are tiny in comparison.

    That being said, you can learn a great deal more from anyone who has been successful, over the years, paying $15K and upwards for a print ad that pulled big money or consistently delivering profitable direct mail results, where postage, printing and list rental can total fifty cents and more per piece.
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  • Profile picture of the author Andrew Gould
    Hi Winston,

    Would you consider all the online markets to be rather immature?
    No, for example the "Lies, Lies, Lies" piece has ran successfully online. Clickbank and WSO copy is far from the be all and end all of online copy.

    Which kind of theme has been tested to work better in online advertising packages - the USP or the emotional lead-in?
    Both, or in other words, you need to do your own testing.

    Unfortunately Winston, there are no absolutes in this game.

    Are there any good resources I can look at to transfer skills from direct response letters to webpage sales letters?
    If you can perform in print, you should have no problem performing on the web. But having said that, the best resource I've found for writing online copy is Glenn Livingston and Terry Dean's "The Total Conversion Code" (Total Conversion Code).

    [Pedantic note: A webpage sales letter is a direct response letter.]
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    Andrew Gould

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  • Profile picture of the author Mark Pescetti
    Emotionally driven or big benefit headline?

    The answer is both.

    You can't drive home your biggest benefit and inspire futher reading without successfully gripping the reader by the throat... on an emotional level.

    Mark Pescetti
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    Do you want a 9 figure copywriter and biz owner to Write With You? I'll work with you, on zoom, to help write your copy or client copy... while you learn from one of the few copywriters to legit hit 9 figures in gross sales! Discover More

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  • Profile picture of the author DavidG
    Since the only thing that changes from Print to Online is simply the medium (and not the prospect), you just have to consider what your prospect has seen, what he knows about the competition, what ad he clicked to land on your page, did he come from google search or from an ad in a blog he was reading? And then move on from there...

    ...If your prospect searched "How to lose weight" and clicks on your website then I think big benefit might work more than emotion...

    Or if you have an email list, then perhaps an emotional headline might suit best because you are going to them and you need to grab their attention as fast as possible (momentum).

    There are a lot of things you have to consider to have either type of headline (big selling idea, theme, research) because that's the only way you'll know what type of headline your prospect is ready for.



    Hope that helps,
    David


    P.S. - Some people may differ with what I said about what type of headline to use - but the main take away is that the medium changes, not the prospect (needs, desires, wants).
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  • Profile picture of the author Daniel Scott
    The headline's job is to hook the prospect and get them reading.

    The type of headline you'll use depends on the market, the medium, and the offer.

    Having said that... Clickbank and the WSO section is probably the worse place you can go to learn how to write copy.

    Not to say every letter on ClickBank is poor - some letters are great. But they're few and far between.

    Here's a tip - Gary Bencivenga knows a lot more about writing headlines than some guy selling a $7 WSO.

    If I were you, I'd stay away from "learning" from Clickbank sales letters - and especially WSOs - until you have developed decent copy chops. Then you have an idea if something is working or not, and why, instead of picking up bad habits.

    -Daniel
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    Always looking for badass direct-response copywriters. PM me if we don't know each other and you're looking for work.

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    • Profile picture of the author Winston Tenbrink
      Originally Posted by OutOfThisWord View Post

      That being said, you can learn a great deal more from anyone who has been successful, over the years, paying $15K and upwards for a print ad that pulled big money or consistently delivering profitable direct mail results, where postage, printing and list rental can total fifty cents and more per piece.
      Yes, but I'm trying to do internet sales letter copywriting as well...

      Originally Posted by Andrew Gould View Post

      But having said that, the best resource I've found for writing online copy is Glenn Livingston and Terry Dean's "The Total Conversion Code"Total Conversion Code).

      [Pedantic note: A webpage sales letter is a direct response letter.]
      Thanks for the resource, Andrew. That's very long copy right there - no wonder... the hefty price $997! Is it really worth its price in gold?

      I do find that in direct mailings, the emotional lead-in tends to pull in more order forms than the big-benefit headlines though - I was wondering if any tests like that were done online.

      Originally Posted by Reflection Marketing View Post

      Emotionally driven or big benefit headline?

      The answer is both.

      You can't drive home your biggest benefit and inspire futher reading without successfully gripping the reader by the throat... on an emotional level.

      Mark Pescetti
      I understand where you're coming from... An emotional lead is almost always accompanied by a big-benefit subheadline, or something along those lines in the deck copy.

      Originally Posted by regZ View Post

      ...If your prospect searched "How to lose weight" and clicks on your website then I think big benefit might work more than emotion...

      Or if you have an email list, then perhaps an emotional headline might suit best because you are going to them and you need to grab their attention as fast as possible (momentum).

      There are a lot of things you have to consider to have either type of headline (big selling idea, theme, research) because that's the only way you'll know what type of headline your prospect is ready for.
      That does sound plausible... I would think that search-driven prospects would be far more targeted and susceptible to specific big-benefit headlines.

      Originally Posted by Daniel Scott View Post

      Having said that... Clickbank and the WSO section is probably the worse place you can go to learn how to write copy.
      I was taking Clickbank and WSO as references for writing internet copy, actually. I've done quite a few packages in direct mail and was wondering how one would move on to writing copy ready for internet-savvy prospects.

      Cheers to all that replied!

      -Winston Tenbrink
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      • Profile picture of the author DavidG
        Originally Posted by Winston Tenbrink View Post

        ...That does sound plausible... I would think that search-driven prospects would be far more targeted and susceptible to specific big-benefit headlines...
        Refer to my P.S.... What I said about the type of Headlines were what I personally believed was best.

        Besides that, my main point is you need to have your research in before you decide that what everyone else thinks you should do.

        This way you'll know what your prospects are ready for that will get you a much better response rate.



        DavidG
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  • Profile picture of the author fenway2k
    It seems you're asking for a definitive answer on something is not definite.

    Contrary to popular belief, writing good sales copy cannot be systematized. Despite all the courses and books you see out there, at best they can only offer guidelines based upon what has worked for them or others in the past. Emotional has worked for some, big benefits for others. IMO a balance of both is what will make you successful.

    The magic of good sales copy is in YOUR particular ability to connect to your leads through your written words. Can you do this Winston? Do you have what it takes to take your words and reach out to others and make them do your bidding?

    What if I told that I had a simple formula that will capture your readers attention and click on that BUY NOW button at least 40% of the time? Imagine how it would improve your conversions and your bank account. Starting today you can spend less time on your computer and more time being your own boss, setting your own hours and doing things your way!

    Just click that button below Winston, and allow me to give you the powerful secret that has helped me get sale after sale, day after day, product after product.....

    Now don't you wish I REALLY had that button?
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    • Profile picture of the author Winston Tenbrink
      Originally Posted by fenway2k View Post

      It seems you're asking for a definitive answer on something is not definite.
      I found that a little offensive, but maybe I got it wrong. Copywriting is mostly based on prior work and testing - that's where we get guidelines, dos and do-nots. It's mostly scientific advertisement, not blind art as you claim.

      I was merely wondering if anyone has done testing regarding emotional lead themes versus nailing with a USP straight on in online copywriting. I know for a fact that emotional leads steal the limelight from USP-driven themes in my direct mail packages. By a huge margin even in moderately sophisticated markets.

      I am not, in any way possible, asking for a magic button. Maybe I didn't phrase myself well. My bad then...

      -Winston Tenbrink
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  • Profile picture of the author jakecoop79
    I think both can work really well. I usually try to set up split testing to determine how people respond best to what I'm selling. It can also change over time, so you never want to just set it and forget it.
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  • Profile picture of the author Loren Woirhaye
    Tabloid copy works in direct mail magalogs because they
    look like.... tabloids!

    Direct mail gets to different market segments, some
    of which aren't even reachable with the internet, but
    they have lots of money. Scaring older folks about
    how they are going to lose their money and die poor
    works in direct mail differently than it does on the
    internet.
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    • Profile picture of the author OutOfThisWord
      Yea, on the Internet it's scaring younger folks they are going to die broke if they don't order the soon to close and never be released again... whatever.

      Fact is, the Health as well as Wealth niche is huge on the Internet. Ever heard of Rodale Press or Agora?
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