The recruiter is not a member of the marketing team. Is simply the person in charge of acquiring talent. So, the normal process of walking a potential client through a new prospect client intake process by phone won't work here. The recruiter is not a marketer. Is detached. The actual marketing team is off limits until a freelancer is hired and brought in for brainstorming etc.
Anyhow, this is a first for me. How have you handled this?