Is A Fear Based Approach Right For This Niche?

8 replies
I've always tend to hear copywriters say, that most people prefer to avoid pain. Rather than take a simple risk that may provide them with a great form of pleasure.

But when I analyze peoples copy on here, or the more talented folks, they seem to appeal to peoples egos more.

Say like Rick Duris and his recent email copy.

The only fear inducing phrases I saw him use were "hyper-competitive" & "cutthroat environment".

The rest of his copy however seemed like an avalanche of subtle "ego feed" if that makes sense. More like he was appealing more to the egos of web designers, and the pleasures they might experience, rather than what they fear.

It seems like this approach anchors a lot of credibility to your message. As you don't come off like a hypey, fear mongering asshole.

However, I hear tons of ads day in and day out, on radio and tv, that obviously appeal to peoples fears and potential misery. Especially in my niche, which is mold remediation.

So naturally I wind up writing a lot of copy that appeals to peoples innate fears of sickness and developing health problems. I imagine that my target market is very concerned about their health, they might be hypochondriacs, worrying about their childrens health, allergies, asthma, etc.

But something just feels "wrong" when I do this.

For one, it becomes difficult to sound credible, and I always feel like I sound negative. The ads have always worked, but I'm curious if they can work better, by not trying to sound so scary.

To compensate, I've been trying to make it sound like credible sources are scaring them, so its more indirect.

Then I try to focus on other problems that mold causes.

In fact, let me just post one of my CL ads and let you folks tear it apart:

-----------------------------------------------

Mold? Musty Smells? Rotting Wood? Water Leaks? WE CAN HELP!

Our company has been providing mold remediation & basement waterproofing services to all of NJ since 2001.

Our services have been broadcast on shows like CBS's "The Doctors"

The EPA & CDC have stated that 100% of all types of mold, have the ability to trigger some health effects. However, this will depend on various factors, such as the age of the mold colony, how consistently it gets food and water, what type of surface its growing on, and various other factors

When mold is fully mature, and recieves all the proper nourishment, it can produce a wide range of immuno-toxic, carcinogenic compounds. The National Institute of Health has warned us that many carcinogens can lead to the development of cancer.

Aside from potential health risks however, mold can rapidly deteriorate the structure of a home. Whether its underneath your floor boards, your foundation walls, or the frame that supports your roof... all these problems can lead to expensive home repairs.

If your goal is to remove this obnoxious organism, so you don't waste money on expensive home repairs or medical bills, then mold remediation is definitely the way to go.

The reality is, we've been doing for a while. For long enough to understand that most homeowners don't care what type of mold is growing in their home. All they know is it stinks, its damaging their home... it might be making them sick, but either way - they just want it gone!

They want it gone fast, for an affordable price, and they want the work guaranteed.

XXXX offers all of these things and more. We are fully commited to earning your trust!

If you don't want to waste time scrubbing your walls with potentially hazardous chemicals, if you need a fast, safe and effective solution... and you need it now, then call our senior mold inspector Randy at: XXX-XXX-XXXX.

*10+ years experience
*5 Star Google Reviews
*No subcontractors involved.
*No high pressure salesman.
*100% Free mold inspections
(homeowners only)

A community service by (website linkXXX)

Fully licensed, insured & BBB accredited.

---------------------------------------------------------------


I'm just starting to lose objectivity as to what I'm coming off like.

Do you see any "copywriting sins" in the way I'm trying to deliver my message?

Is it too fear provoking?

Do you think it would be beneficial to sound more positive? Maybe come from a place of benefits and pleasure more?

The problem is, like I've said, I just don't believe thats my market. Most of the people we serve seem very worried about their health. Some older folks, some middle aged adults with children, etc etc. People who already suffer from various health issues. Then the types who are the complete opposite. Very health folks who are obsessed with healthy foods, eat all organic foods etc etc.

So that basically mandates a fear based approach, correct?


Thanks guys - Red
#appeal #egos #fears #peoples
  • Profile picture of the author ewenmack
    Red, once you know what your target audience believes, fears, and has a problem with, then there's no need to educate them that the problem exists.

    You are doing it with what you have written.

    In the media you are running your ads, they are searching for a solution
    in the first place.

    The first point of contact is to call out the problem and then let them know
    the potential pitfalls of corrective action options.

    This way you become the choice of one.

    Positions you as the consumer guide and ally.

    Also be more conversational and appeal to the lizard brain.

    And leading with their problem is good.

    Best,
    Ewen
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    • Profile picture of the author Alex Cohen
      So naturally I wind up writing a lot of copy that appeals to peoples innate fears of sickness and developing health problems. I imagine that my target market is very concerned about their health, they might be hypochondriacs, worrying about their childrens health, allergies, asthma, etc.

      But something just feels "wrong" when I do this.

      For one, it becomes difficult to sound credible, and I always feel like I sound negative. The ads have always worked, but I'm curious if they can work better, by not trying to sound so scary.
      If as you say what you're doing works, ratchet up the pain even more. Include graphic stories with pictures if possible of what happens to people when black mold gets a hold of them.

      Either go full throttle or don't go at all.

      Alex
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      • Profile picture of the author RickDuris
        Let me make a distinction.

        For me, there's difference between pain and fear. Maybe I'm splitting hairs, see for yourself.

        Pain for me is IMMEDIATE. PRESENT, right here, right now. Real time.

        With fear, you're worrying about future pain. It's not here yet, but it's on its way.

        It's like the Sword of Damacles. Sword's always hanging, and it could fall at any moment.

        With pain? The sword's ALREADY fallen. And now, you want out of that pain.

        There are times when the fear-based approach is appropriate. And times when a pain-based approach will work better.

        Obviously, if homeowners are rummaging through classified ads, they're in pain. Nobody does that unless they have an immediate problem.

        They're in pain. And they want out.

        All you have to do is twist the knife. Not much, but a bit. For them to know you have empathy.

        ----

        With your piece, I really don't see an irresistible offer. Something that'll get them to pick up the phone right now.

        The call to action could be stronger as well.

        - Rick Duris

        PS: I was watching TV the other night about some guy putting up a fight because he was being evicted.

        His defense? The place has black mold. He told the landlord...

        "Did you know a cat could die eating black mold?"

        I didn't know that. I was thinking "Damn, that black mold is some wicked stuff."

        [What did I just demonstrate there? Empathy.]
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  • This might give you some inspiration. It's a commercial that is on the air a lot here in SoCal. They build up fear or at least disgust.

    https://www.youtube.com/watch?featur...&v=bqSQhCc6O-g
    Signature
    Marketing is not a battle of products. It is a battle of perceptions.
    - Jack Trout
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  • Profile picture of the author RedShifted
    I really love posting here, you guys always give me awesome ideas.

    I think the real issue is before I ever got involved with mold remediation, I always use to think is was a crock of bs. I always thought businesses were exagerating the dangers of mold, just to sell a system that most people don't really need.

    However.

    After a full year of working in this niche, and going on jobs myself to take pictures/get testimonies, I've become sick 2 times, and extremely ill on 1 occassion. That 1 time I got really sick, I thought the world was going to end. It didn't feel like the flu, it felt like my body was being attacked from the inside/out. And this happened a couple of months ago.

    After that experience, my passion for this niche skyrocketed.

    I've walked into 1 home more recently where we found 5 dead mice, 2 dead squirrels, a skeleton we couldn't identify, and all the spiders in the home were dead too. There was literally nothing in that house that was living (the bank owned the home) aside from mold. It was really creepy to see. Almost like a vermin cemetary. When I started reading about some of the toxins that mold emits, like aflatoxin B1, certain toxins that have been used to kill people in the Vietnam war, I realized this crap is really serious. Now I don't take a step in any homes without my m3 mask and a full suit on.

    I also have this huge tendency now to want to scare the crap out of people. I think its impossible to exagerate the dangers of mold, but at the same time I don't want to come off like a fear mongerer.

    Either way, if someone is a skeptic, they won't be interested in buying.

    What I will do is give my copy a stronger flow, with an irresistable offer. Perhaps even experiment with adding some more fear. Maybe by telling my own story of when I got sick & adding other personal testimonies.

    Thanks for the advice gentlemen!

    Much appreciated - Red
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    • Profile picture of the author marciayudkin
      I've walked into 1 home more recently where we found 5 dead mice, 2 dead squirrels, a skeleton we couldn't identify, and all the spiders in the home were dead too. There was literally nothing in that house that was living (the bank owned the home) aside from mold. It was really creepy to see. Almost like a vermin cemetary.
      This is very vivid! I am thinking, though, that you will be most successful overall if you can highlight the hidden health dangers of mold the average person can't see. We all can understand the creepiness of dead creatures in an abandoned house, and black mold being visible on the walls, but then we tend to think, that isn't my situation.

      It's far more impressive on buyers to talk about invisible mold making people ill (whether you or someone else). I know that this happens, so it is not in any way exaggerated or unethical to talk about that.

      I own a vacation rental, and I have worried from time to time about bedbugs, because I've heard how hard they are to eradicate. However, everyone says they are easy to see or find if you do have them, so there's no way I would spend money on any kind of bedbug treatment. We've never seen any evidence of bedbugs. If someone convinced me (credibly) that you could have bedbugs biting guests without being able to see telltale signs of their presence, then I would swing into action.

      Marcia Yudkin
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      Check out Marcia Yudkin's No-Hype Marketing Academy for courses on copywriting, publicity, infomarketing, marketing plans, naming, and branding - not to mention the popular "Marketing for Introverts" course.
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  • Red,

    Reading about the severe illnesses you had when mold got into your system.

    Say you had prospects with mold in their houses - but they don't "get" how serious it can be.

    Is it possible and not too expensive to say -

    "We can run an independent scientific test and get an analysis of the "toxins" to see how harmful they are"


    Steve
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  • Profile picture of the author TheSalesBooster
    That ad was hardly fear based selling. It just read like an ad that was spouting off different facts.

    fear based selling would go after their emotions. It would get the customer worried about what could happen.



    "Are you living in your own tomb? The invisible killer that could be living in your own home..."

    Are you experiencing any of these symptoms? symptom 1, 2, 3,

    If you said yes to any of these, your house may have MOLD.

    blah blah blah

    go into your story about how you did some mold work at a house where you found dead cats, rats, spiders, etc all because of mold (throw in pictures to increase that emotional and trust factor) .

    Maybe the people living there had to go the hospital with all these different illnesses that were caused by mold. Go into details and explain the dangers of mold and what they can do to you.

    Then for example lets say that the house they lived in was going to be condemned and destroyed, but you and your team came in and fixed the problem for these people and saved these people's home and now your a hero.

    Tell them what you can do for them go into your pitch blah blah blah

    then create a strong call to action and your in.



    Just remember that if you are going with fear based selling you need to utilize the power of story telling. Paint vivid images in their mind about the dangers. Then when you've hit them with everything, you come in with the solution to the problem.
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