Critique our sales page/funel

by tsx
19 replies
We are doing a great job in SEO for our SEO services website but our conversion rate is suffering. In 5 months we got in the top 5 for dozens of our local SEO keywords and have received thousands of hits but the sales are doing as well. We are now second to only one other company that offers SEO locally (in a fields with literally hundreds of local competitors), and that team ahead of us has been around since 1996 starting with graphics and web design. We got second in just 5 months and offer much better prices and much faster results.

Here is our site, for Vancouver SEO: SEO in Vancouver
#consultant #critique #pge or funel #sales #seo #vancouver
  • Profile picture of the author mgreener
    Hi,

    The design is completely amateur and the text is presented in giant blocks that are totally overwhelming.

    The majority of traffic landing on this site doesn't stay long enough to even find, much less consider your offer.
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  • Profile picture of the author victorcota
    Look at your site like if it was a piece of art, follow the lines, and guide were you want the eyes of the user to go. Simple is better.
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    • Profile picture of the author tsx
      Thank you guys. However, here I am looking for copy writing ideas, not necessarily the design. I appreciate your input though.

      The impression I get though, is that the design is not letting the message get through quickly and clearly and maybe we should rewrite and edit the top content pieces (video/intro)?
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      • Profile picture of the author mgreener
        Originally Posted by tsx View Post

        Thank you guys. However, here I am looking for copy writing ideas, not necessarily the design. I appreciate your input though.

        The impression I get though, is that the design is not letting the message get through quickly and clearly and maybe we should rewrite and edit the top content pieces (video/intro)?

        Understood my friend, however the current layout/design is jumbled and distracting so most would not even read the copy, no matter how good it is.
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        • Profile picture of the author Shane Bellone
          Originally Posted by mgreener View Post

          Understood my friend, however the current layout/design is jumbled and distracting so most would not even read the copy, no matter how good it is.
          He is absolutely correct. I saw the design and immediately left.
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  • Profile picture of the author TheSalesBooster
    I concur...

    Your design sucks and it's hurting your ability to sell.

    Your copy isn't very good either, but you have to start with the design first. Imagine your website as a sales person walking up to people on the street trying to sell them something... Your sales person is dressed up like a bum from 1998. Who wants to deal with that? Fix your design problems before you continue with the copy.
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    • Profile picture of the author tsx
      Guys please critique, not just criticise.

      Definition ofcritique
      noun

      • a detailed analysis and assessment of something, especially a literary, philosophical, or political theory: a critique of Marxist historicism
      verb (critiques, critiquing, critiqued)

      [with object]
      • evaluate (a theory or practice) in a detailed and analytical way:the authors critique the methods and practices used in the research
      Origin:

      mid 17th century (as a noun): from French, based on Greek kritikē tekhnē 'critical art'
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      • Profile picture of the author imgamekc
        Originally Posted by tsx View Post

        Guys please critique, not just criticise.
        I guess your idea of having people help you is a waste of your time. Several people are telling you one of YOUR sites main issues and all you do is complain that they are being critical. If you want advice, take it for what it is. Otherwise complaining isn't going to get others to help you.

        Sorry but seems a tad ungrateful for the time people actually took to try and help you !
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        • Profile picture of the author tsx
          How are you helping?

          Originally Posted by imgamekc View Post

          I guess your idea of having people help you is a waste of your time. Several people are telling you one of YOUR sites main issues and all you do is complain that they are being critical. If you want advice, take it for what it is. Otherwise complaining isn't going to get others to help you.

          Sorry but seems a tad ungrateful for the time people actually took to try and help you !
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      • Profile picture of the author travlinguy
        Originally Posted by tsx View Post

        Guys please critique, not just criticise.

        You've gotten a lot of excellent advice in this thread. You are a perfect example of someone coming here looking for praise for what you have up rather than looking to improve it. You want people to say it's great. I notice you've changed your site. Is it better? Not much.

        The first reason people aren't staying on your site is because it looks foolish. It looks like a throwback to the 1990s with random and weird images just thrown here and there. Now go ahead and cry foul because I'm being mean. But I'm not being mean. I'm doing what you've asked. I'm pointing out why your silly site isn't working. If I were being mean I'd say the site looks great when it doesn't and let you believe it does. That would be truly mean.

        Then you insist on shouting about SEO. Do yourself a favor. Take 10 phone numbers of businesses in your local market and call them. Ask if they have time for a little survey. Then start by asking them about SEO. Don't ask them what it means. Just use it in a similar fashion to the way you're using it on your site. Within a minute 9 of 10 of them will be asking YOU what it means. You're site isn't converting because you insist on using terminology people aren't familiar with and because it looks like a gag site from the stone age. Oh, so mean, huh?

        But here's the sad part. You still won't offer an explanation for SEO on the site. And you won't change the comical design because you're emotionally attached to it. Why? I don't know. Maybe it's one of the slick keywords you rank for and you don't want to take it out. Good luck, man.
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  • Profile picture of the author travlinguy
    You need to explain what you have better. You have SEO plastered all over the site. Do you think the average business person has any clue what SEO stands for? They don't. Business owners know about their business, not yours. You're not converting because very few people even know what you're offering.

    I only read three lines of your copy before I just shrugged and stopped. The copy rambles without saying anything. It's boring. It's nonspecific. It's fluffy. If you want to convert then hire a copywriter. Good luck.
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  • Profile picture of the author TheSalesBooster
    Well lets compare your site against other SEO services...

    Your site: SEO in Vancouver $99 Search Engine Optimization Services Vancouver

    vs

    A site I pulled from google: SEO Services | RankPay™

    One of them looks professional and the other one looks like it was made by a high school html programmer...

    Think about who your customers are and you will understand why design is so important in this niche...

    You're not selling your seo services to a grandma who doesn't care about what a website should look like.

    You're selling a service to business owners / internet marketers / anyone who knows what SEO services are. They expect a certain amount of 'authority'. You're website gives me a bad vibe because... If you can't even present your company and offer in a professional manner, what do you think that says about your services?

    You're probably taking this hard because maybe you made it yourself. Ain't nothing wrong with that, but if you want to succeed in this highly competitive market you are in, you gotta take off that dirty t-shirt and put on a suit. You only have a few seconds to capture your customers attention and create a good first impression.
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    • Profile picture of the author tsx
      Thank you so much for your critique of the site. I truly appreciate it.
      We are in the SEO field, not webdesign. What speaks for us is the fact that our site SEOinVancouver got into #1 spot in Google within 6 months for our main keyword (Vancouver SEO) against literally hundreds of competitors (including some giants of the global SEO that are based locally and we now outrank within 6 months of the website setup), including RankPay which is forced to just buy advertising and I can't see how they would be able to get ANY SERP rankings for their clients if they themselves get most of their customers from paid advertising.

      Although I appreciate your input, and to be honest this is not my personal first choice for the design look, our branding expert and main partners have all agreed on this design. It's more memorable than the cookie cutter forgettable looks of others in our field.

      Having said that, I will look into a clean up for the look.

      Originally Posted by TheSalesBooster View Post

      Well lets compare your site against other SEO services...

      Your site: SEO in Vancouver $99 Search Engine Optimization Services Vancouver

      vs

      A site I pulled from google: SEO Services | RankPayâ„¢

      One of them looks professional and the other one looks like it was made by a high school html programmer...

      Think about who your customers are and you will understand why design is so important in this niche...

      You're not selling your seo services to a grandma who doesn't care about what a website should look like.

      You're selling a service to business owners / internet marketers / anyone who knows what SEO services are. They expect a certain amount of 'authority'. You're website gives me a bad vibe because... If you can't even present your company and offer in a professional manner, what do you think that says about your services?

      You're probably taking this hard because maybe you made it yourself. Ain't nothing wrong with that, but if you want to succeed in this highly competitive market you are in, you gotta take off that dirty t-shirt and put on a suit. You only have a few seconds to capture your customers attention and create a good first impression.
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    • Profile picture of the author tsx
      Originally Posted by TheSalesBooster View Post


      One of them looks professional and the other one looks like it was made by a high school html programmer...
      It's PHP by the way.
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  • Profile picture of the author OmGz
    Looks like an amateur made the site. I'd invest in a webdesigner to design/develop a new site that fits your needs as the current one would only scare me away as a potential customer.
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  • Profile picture of the author bsummers
    Since everyone is talking about the unprofessional and bland web design already, I think I'd skip that part. Let's take a look at your copy, particularly the very first paragraph. I understand that you are number one in SEO in Vancouver, but what are your proofs? Do you have like a link we can go to to verify your claim? Also, you write using the first-person perspective, which is not advisable for a company copy (you should use the third-person). Another point would be the paragraph length itself. It's too long, and the capitalization of your selling points are all in the wrong.

    Here's my tip for a copy:

    1. Describe your company and the services it provides.
    2. How does it provide these services?
    3. Give readers an idea about the markets you have served.

    And that's just for the first paragraph. If you take a closer look at the company pages of other firms, you will notice how easy to read their copies are.

    And yes, while I did say I wanted to skip the design part, I just can't help but add my two cents. Design and content has to work hand in hand. No matter how good your content is, if the images or graphics you use does not match, then no one would bother reading it. What's the relationship between the universe and your firm? Can't you try going a bit down to earth?

    Sorry to offend your branding expert and main partners, but I believe they chose a design that is 'just good enough' and what they 'unanimously agreed' upon. In my experience, it never went well for the design, since it always resulted in a jumbled mess of an image.

    So if there is anyone here in the forum who is criticizing your design, well, at least you know where some of the blame lies. My advice is that you look at other company websites for some inspiration. Focus on clean lines, simple text, better color schemes, as well as minimum input from people around you.
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