The Hardest Button to Button

8 replies
Has you ever asked yourself what makes your ideal customer or client a perfect fit for your solution?

I'm talking about beyond the surface demographic shit.

What makes someone feel like they want (and need) your product or service?

The very first thing you've gotta realize is:

Your ideal customer is already sold - before he or she ever reads a word of your sales letter.

In fact...

Your copy is more likely to turn your target customer off... than close the deal - if you don't already know how deeply people want to take advantage of your offer.

Selling is easy...

...when you understand that all you're doing is pressing buttons;

You're triggering emotion/thoughts that already exists inside of your prospect's heads.

Your copy is just joining the conversation.

Knowing that (and realizing you don't have to reinvent the wheel every time you write copy) will save you tons of over-thinking and analysis-paralysis.

The immortal question is:

"How do I press the buttons that my target prospects are feeling?"

The brilliance is...

There are infinite ways to brand your business, different perspectives to approach your USP and virtually unlimited concepts you can use to execute your vision.

It's not nearly as rigid of a process as it sometimes feels like.

However, the first thing you need to do is shift your beliefs. I'm serious. You're not selling anybody anything. Nope. You're giving people the opportunity to enhance their lives, own a tool to simplify their everyday habits, become more beautiful, grow their business, feel better, experience heightened heath, etc., etc., etc.

And giving your prospects the opportunity to (insert your benefits here) is a three-button approach:

Button 1) Connect with prospect's current circumstances... Your copy has to resonate with how your audience is collectively feeling; it has to merge with their present thought process (i.e. the path of least resistance.) Since you're the authority, write down all of the reasons you created your product in the first place. What problems does your product solve? What circumstances trigger those problems/emotions? World events? Old memories? Deeper desires for something better... different?

Those are the circumstances you'll agitate in the beginning of your letter - grabbing the genuine attention of everyone who instantly relates.

Button 2) Build the consequence... People hate feeling like they've missed out on something. You have to articulate exactly what's on the table - before reaching your offer. What's the big picture appeal of owning your product? This is when you dive into your brand and USP full force. Be specific.

For instance... I'm currently working on copy for a brand new pain-relieving gel. But unlike other gels (or Advil,) it actually heals the cause of pain, while relieving the symptoms. The owner currently focuses on treating symptoms. I pointed out how that's a big mistake - since this is one of the very few products of its kind that penetrates the underlying problem. So the USP is: Treat the symptoms, while healing the cause.

This approach justifies the investment, because other products still require the customer to buy other solutions that deal with the cause (pressing Button 1.) We're saving people time, money, frustration, naturally and organically. And helping them avoid Big Pharma and gut-destroying Ibuprofen.

Button 3) Appeal to people's need for instant gratification... Now that you've built the consequence, you need to instill within your prospects that they can have everything you're promising them RIGHT NOW. You can't let complacency, laziness or naysaying thoughts (limiting beliefs) creep into their heads. Reinforce and activate the consequence of what they'd be leaving on the table (Button 2,) while reminding them that if they want to break free from their current circumstances (Button 1,) they have to take immediate action (Button 3.)

Remember...

Your prospects already want what you've got. You just need to join the conversation already taking place inside their heads, build the consequence and encourage people's natural "gotta have it now" mentality.

Which button is the hardest button to button, for you?

Mark

P.S. Cheers to The White Stripes for the title of this thread.
#button #hardest
  • Profile picture of the author Alex Cohen
    Prospects fall into three broad categories...

    1. Eagerly looking for a solution
    2. Thinking about their problem, and
    3. Oblivious or don't care

    Your advice is excellent when marketing to folks in the first category.

    Different approaches are needed, however, when marketing to the other two.

    Alex
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    • Profile picture of the author Mark Pescetti
      Originally Posted by Alex Cohen View Post

      Prospects fall into three broad categories...

      1. Eagerly looking for a solution
      2. Thinking about their problem, and
      3. Oblivious or don't care

      Your advice is excellent when marketing to folks in the first category.

      Different approaches are needed, however, when marketing to the other two.

      Alex
      I personally only create products that I know have a strong demand and clear traffic driving measures. I've been fortunate on that front.

      But I've certainly had my fair share of clients whose audience wasn't easy to reach.

      This thread topic is akin to surfing. You're just positioning your brand/USP in front of the wave of people searching for the solution you've been inspired to create. The interest and desire is there. You don't need to contrive or persuade it.

      Ideally...

      Even in an overly saturated market, a copywriter that acknowledges their audience already wants their (or their client's) product is going to produce clearer copy than someone who's trying to build interest.

      Mark
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      • Profile picture of the author Alex Cohen
        Originally Posted by Mark Pescetti View Post


        Even in an overly saturated market, a copywriter that acknowledges their audience already wants their (or their client's) product is going to produce clearer copy than someone who's trying to build interest.

        Mark
        Not really. Clear copy has nothing to do with demand.

        What appealing to people who already want the product does is pick up the lower-hanging fruit.

        Alex
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        • Profile picture of the author Mark Pescetti
          Originally Posted by Alex Cohen View Post

          Not really. Clear copy has nothing to do with demand.

          What appealing to people who already want the product does is pick up the lower-hanging fruit.

          Alex
          Clear copy has everything to do with meeting demand.
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          • Profile picture of the author Alex Cohen
            Originally Posted by Mark Pescetti View Post

            Clear copy has everything to do with meeting demand.
            You know I was responding to your "clearer copy" statement, right?

            A copywriter that acknowledges their audience already wants their (or their client's) product is going to produce clearer copy than someone who's trying to build interest.
            The point was (and is), a copywriter can produce equally clear copy irregardless of which segment he's targeting.

            Alex
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  • Profile picture of the author Jason_V
    Mark,

    I love your posts on here. I'm not picking on you especially considering you have way more experience than I do, but I couldn't help but think of the following two things:

    On Brian McLeod's webinar with Ben Settle, Ben said something to the effect of:

    Sometimes a product fills the need for the creator and maybe 1-3 of his buddies. It's the greatest solution to 4 people's problem.

    In other words, it has no mass appeal.

    If you ever watch the show Shark Tank, you'll occasionally get people on there with a product that really won't appeal to a mass audience.

    In Paul Hancox's training he mentioned the UK version called "Dragons' Den" and he mentioned a product which was a cucumber cap.

    It was supposed to go over the end of the cucumber if the whole cucumber wasn't used.

    The audience and the "dragons" were laughing extremely hard. Paul went on to say that the "dragons" explained that most people would just wrap it in film, bag, paper, or foil.

    He created a solution to a problem that really didn't exist.

    So, if you spent the time writing a sales letter like you suggested for this product, you would probably get the same reaction the audience gave to this product from your prospect. You would be trying to target their "problem" with something they wouldn't even want.

    P.S. As Alex said, I think what you wrote is a great approach to the first broad prospect group. As long as the product did indeed fill a need or solve a solution of mass appeal. I definitely am copying, pasting, and saving what you wrote for future reference.
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    "When you do something exactly wrong, you always turn up something."
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    • Profile picture of the author Mark Pescetti
      Originally Posted by Jason_V View Post

      Sometimes a product fills the need for the creator and maybe 1-3 of his buddies. It's the greatest solution to 4 people's problem.

      In other words, it has no mass appeal.

      If you ever watch the show Shark Tank, you'll occasionally get people on there with a product that really won't appeal to a mass audience.
      I wrote copy for a guy who created software that employees of the California Forest Service could use to become more efficient. It databases their information in a way that's easily searchable, which is something the Forest Service doesn't currently have.

      There were only about 250 people who would be potential buyers. That's it. And yet, he took the time to develop and write the software. We're talking serious hours. It could have been just a worthless vanity project.

      But those 250 people could massively benefit... and even if he just made 50 sales, it would be extremely profitable for him. We did better than 50.

      My point is...

      Whether you're selling to 250 people or a mass audience of millions, you're still only able to appeal to the "emotional conditioning" that already exists in their thought and belief (i.e. repetitive thought) processes.

      I'll give you an example:

      Let's say I go shopping for clothes. It never happens, but let's just say I do for the sake of argument. When I look at price tags, I'll have one of two likely reactions: 1) That's too much. 2) I can afford that and it's worth for me to buy.

      Now...

      Why would I have a reaction to the price tag that's too much? Well, physiologically, I'd have to secrete the same neuropeptides again and again and again for the belief that clothing that's above a certain price point is "too much."

      But that price tag is an inanimate object. It has no control over what I think. It's just pushing my internal stories, judgments and beliefs; it's creating conflict because I am predisposed to the reaction. The outside world is conflicting with my internal reality.

      It's the same with copy.

      You have to know how to push against the stories, beliefs and judgments (positively or negatively) that already exist in your prospects, no matter how big the market is.

      That being said...

      If you're creating the market, you have to determine how to get prospects agreeing with to manufacture interest - where interest may not yet exist. And having those skills is definitely a thing of beauty.

      Of course...

      It takes a product that's extremely valuable to do accomplish such a task (IMO.) Think the iPad.

      Mark
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  • Profile picture of the author ThomasOMalley
    Read Robert Collier and Eugene Schwartz for details on these points.
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