[Client says] My Sales Letter is "OK"--any suggestions?

12 replies
I have a client in the senior healthcare industry. They are selling advertising in a senior citizens magazine that deals with senior caregiving. We just launched this campaign and so far we are getting 1 advertiser for every 7-8 exposures. We are compiling a prospect list by phone and emailing them. (They get to the sales page by linking over from the email)

She says the results are just "OK" but was expecting more. (There is no previous control, this is a new campaign)

I'm open to any thoughts or suggestions...

link: Cedar Rapids Iowa - Senior Care Handbook

p.s. These people are extremely conservative.

Thanks
#client #letter #ok—any #sales #suggestions
  • Profile picture of the author Tim R
    While they try and take in everything that you've got going on above the fold, what do you think is the one thing they're going to focus on first?
    {{ DiscussionBoard.errors[8938902].message }}
    • Profile picture of the author Saluki Guy
      Originally Posted by Tim R View Post

      While they try and take in everything that you've got going on above the fold, what do you think is the one thing they're going to focus on first?
      I'm guessing it's probably the "Attention..." pre-headline.
      Signature
      There is a tide in the affairs of men which, taken at the flood, leads on to fortune; Omitted — all the voyage of their life Is bound in shallows and in miseries. On such a full sea are we now afloat, And we must take the current when it serves, Or lose our ventures. - Julius Caesar by William Shakespeare
      {{ DiscussionBoard.errors[8938920].message }}
  • Profile picture of the author joe golfer
    Consider the advertising sales plan Chet Holmes uses in "The Ultimate Selling Machine." It's more work upfront, buy you'll probably triple your year-to-year income.
    Signature
    Marketing is not a battle of products. It is a battle of perceptions.
    - Jack Trout
    {{ DiscussionBoard.errors[8938995].message }}
    • Profile picture of the author Saluki Guy
      Originally Posted by joe golfer View Post

      Consider the advertising sales plan Chet Holmes uses in "The Ultimate Selling Machine." It's more work upfront, buy you'll probably triple your year-to-year income.
      Thanks, I'll look into it. What's the gist of it?
      Signature
      There is a tide in the affairs of men which, taken at the flood, leads on to fortune; Omitted — all the voyage of their life Is bound in shallows and in miseries. On such a full sea are we now afloat, And we must take the current when it serves, Or lose our ventures. - Julius Caesar by William Shakespeare
      {{ DiscussionBoard.errors[8939235].message }}
  • Profile picture of the author Alex Cohen
    Originally Posted by Saluki Guy View Post

    I have a client in the senior healthcare industry. They are selling advertising in a senior citizens magazine that deals with senior caregiving. We just launched this campaign and so far we are getting 1 advertiser for every 7-8 exposures. We are compiling a prospect list by phone and emailing them. (They get to the sales page by linking over from the email)

    She says the results are just "OK" but was expecting more. (There is no previous control, this is a new campaign)

    I'm open to any thoughts or suggestions...

    link: Cedar Rapids Iowa - Senior Care Handbook

    p.s. These people are extremely conservative.

    Thanks
    Not sure what you mean by "exposures"... do you mean unique page views?

    If you're getting 1 sale ($227 or higher) per each 8 unique pages views, that's a dang good response rate... 12.5%.

    Of course ROI is the name of the game. How much is it costing to get each advertiser?

    Alex
    {{ DiscussionBoard.errors[8939079].message }}
    • Profile picture of the author sethczerepak
      Originally Posted by Alex Cohen View Post

      Not sure what you mean by "exposures"... do you mean unique page views?

      If you're getting 1 sale ($227 or higher) per each 8 unique pages views, that's a dang good response rate... 12.5%.

      Of course ROI is the name of the game. How much is it costing to get each advertiser?

      Alex
      Same question here. IF you're getting a 12.5% close rate on the ad, who cares what the client says? Sales talk louder than opinions.
      {{ DiscussionBoard.errors[8939224].message }}
    • Profile picture of the author Saluki Guy
      Originally Posted by Alex Cohen View Post

      Not sure what you mean by "exposures"... do you mean unique page views?

      If you're getting 1 sale ($227 or higher) per each 8 unique pages views, that's a dang good response rate... 12.5%.

      Of course ROI is the name of the game. How much is it costing to get each advertiser?

      Alex
      I'm not privy to the client's ROI. She has telemarketers who call these companies in order to get the contact name and email. We then put them into a 10 email sequence that links them over to the sales page. Client says they should get a conversion rate of at least 20%. The average sale so far is $518 per advertiser.
      Signature
      There is a tide in the affairs of men which, taken at the flood, leads on to fortune; Omitted — all the voyage of their life Is bound in shallows and in miseries. On such a full sea are we now afloat, And we must take the current when it serves, Or lose our ventures. - Julius Caesar by William Shakespeare
      {{ DiscussionBoard.errors[8939226].message }}
      • Profile picture of the author Alex Cohen
        Originally Posted by Saluki Guy View Post

        I'm not privy to the client's ROI. She has telemarketers who call these companies in order to get the contact name and email. We then put them into a 10 email sequence that links them over to the sales page. Client says they should get a conversion rate of at least 20%. The average sale so far is $518 per advertiser.
        If the client is paying $15 per contact name and email, that's $1,500 per 100 prospects.

        8 sales X $518 = $4,144. Most companies would be happy to put $1 into their marketing machine and get $2.76 out.

        I'd ask how the 20% conversion rate baseline was determined. Doesn't sound reasonable to me.

        Alex
        {{ DiscussionBoard.errors[8939756].message }}
  • Profile picture of the author RussellW
    Originally Posted by Saluki Guy View Post

    I have a client in the senior healthcare industry. They are selling advertising in a senior citizens magazine that deals with senior caregiving. We just launched this campaign and so far we are getting 1 advertiser for every 7-8 exposures. We are compiling a prospect list by phone and emailing them. (They get to the sales page by linking over from the email)

    She says the results are just "OK" but was expecting more. (There is no previous control, this is a new campaign)

    I'm open to any thoughts or suggestions...

    link: Cedar Rapids Iowa - Senior Care Handbook

    p.s. These people are extremely conservative.

    Thanks
    Hello
    I had a brief squint. Before you do anything else in terms of the copy, approach, lead style etc (which is pretty good) ...

    I'd suggest you put your '7 Benefits' box nearer the top of your page - 'Above The Fold'. That way you'll give potential advertisers an immediate 'reason to buy' and an easily digestable list. It'll definitely add to your pull.

    Also to mirror what's been said - Your Response Rate is pretty good. It just depends on what your Cost Per Lead and/ or Cost Per Acquisition (of each customer is).

    Good Luck
    {{ DiscussionBoard.errors[8939104].message }}
  • Profile picture of the author The Copy Nazi
    Banned
    Way too much going on on that page - especially at the top. That "Please tell us what you think" is horrible. Why are you pissing about with the "We'll let you know"..."Not this time around" crap? Way too negative. You would be better off junking that whole concept and putting a header "Ready to Order?" and give them a reward for taking fast action - the old 3 Choices.

    But really, you're over-thinking things. Keep it simple - Tell them what you have, tell them why their miserable lives will be much better if they have one too, tell them the price, tell them where to get it.

    Or to put it another way - Get their attention, tell them what you have and why they should be interested, tell them why they should believe what you are pitching is true, prove it, itemize and describe the benefits, ask for the order (tell them how).

    Your head is a fizzer - you promise "If you're a Cedar Rapids area Senior Care Provider, I've got good news for you". And that good news is?... You're trying to flog them advertising in a senior care handbook. Hardly good news is it? They're really going to wet their pants over that news. Lame news more like. Disappointing news. This is the point where you lose them.

    And you're writing in first person - "I've got good news for you". Should they know "Suzanne Banks"? You say "For Senior Care Handbook". Does that mean she's a celebrity...or an authority that's endorsing your product? Where are her credentials? Does she even exist or is that a stock photo?

    And the p.s. and p.p.s. - completely wasted. You're "selling from your heels" here. Begging for the order. Horrible.

    All in all, a very clumsy letter. Your client is right. It could be much better. Start by reading EVERYTHING on this link I suggested. Get rid of that annoying pop-up by clicking the "Yes I want to continue being a loser" or whatever the hell they say (seems they didn't take their own advice). But there's some solid information in that blog-post.

    p.s. the "From the desk of" and "Todays date" is old school. Ditch it. If you're going to start with a headshot of the presumed writer it should list her credentials instead of "For Senior Care Handbook".

    p.p.s. see what my sig says? Probably going to struggle to make it "fun to read" but at least you could start by getting rid of the cornball stuff and the begging tone. And the hokey crap like this para -
    Believe me, we have planned marketing budgets ourselves and we know how important it is that EVERY PENNY spent on ads should be spent wisely and provide MAXIMUM results — no exceptions. With that in mind, The Senior Care Handbook™ was designed to achieve the following benefits to our advertisers…
    Why should we believe her? That's another point where you'll lose readers. Nobody gives a damn about her marketing budgets or her ad spend. They're tuned to WIIFM - Radio What's In It For Me?
    {{ DiscussionBoard.errors[8939852].message }}
    • Profile picture of the author Saluki Guy
      note to future readers...
      I'm going to work on this and try to implement CN's suggestions. (wherever possible)

      I already changed the contact form.
      Signature
      There is a tide in the affairs of men which, taken at the flood, leads on to fortune; Omitted — all the voyage of their life Is bound in shallows and in miseries. On such a full sea are we now afloat, And we must take the current when it serves, Or lose our ventures. - Julius Caesar by William Shakespeare
      {{ DiscussionBoard.errors[8940763].message }}
  • Profile picture of the author ThomasOMalley
    There's an excellent sales letter on selling advertising to businesses in Jeffrey Dobkin's book, How To Marketing A Product for Under $500, you could use for inspiration:

    How To Market A Product For Under $500!: Jeffrey...How To Market A Product For Under $500!: Jeffrey...

    Best regards,
    Thomas O'Malley
    {{ DiscussionBoard.errors[8941859].message }}

Trending Topics