Use of the word "hell" in a sales page?

21 replies
Never really put much thought into this. I probably should.

Using the word hell in a sales page...

fine or inappropriate?

For example.

What I found, scared the hell out of me!

Thoughts?

Re's
Rob Whisonant
#hell #page #sales #word
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    • Profile picture of the author Rob Whisonant
      Originally Posted by perryny View Post

      Who is your target reader?
      None specific. But let's say the typical Internet Marketer.

      Re's
      Rob Whisonant
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      • Profile picture of the author perryny
        Originally Posted by Rob Whisonant View Post

        None specific. But let's say the typical Internet Marketer.
        Frank Kern has done pretty good marketing to your typical Internet Marketer, and he doesn't seem to be too concerned with using colorful language - so I think you'll be safe with "Hell" for this particular niche.

        In all seriousness, your sales page is being written for a very specific person (or it should be). Will that person be offended by the use of a particular word? You should have a pretty good idea yes or no before you begin writing.

        I've lost some potential customers because of my use of language, but F#*K it, I've gotten plenty more because the customers I wanted appreciated getting to know the real me.
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    • Profile picture of the author Mark Pescetti
      Originally Posted by perryny View Post

      Who is your target reader?
      This question answers yours.

      You can use all of the colorful language you want - if your audience isn't conservative.

      Hell...

      Even if they are conservative, it can work.

      Depends on the context... the tone... and where you're leading them.

      Mark
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  • Profile picture of the author CutPasteProfits
    I think a little bit of light cursing can give some flavor to sales pages personally. I've had a lot stronger readership by being "real" about my thoughts on things in my posts, and had several sales yesterday just from a negative review on a product.
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  • Profile picture of the author Mr Bill
    Hell is not a curse or swear word. Why would anyone care? Personally I find the use of "heaven" to be more offensive.
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  • Profile picture of the author RedShifted
    I don't know why this is up for debate or how this has any relevance to any target market.

    Hell is just 1 word. Its not a curse word. Its not offensive. You can say it anywhere at anytime even during church. Rich people use it. Poor people. Adults, kids, women and men.

    The only thing that matters is how the word is used. Because it is misused in place of so many other different words. And this characteristic neutralizes it more than 99% of words in the English language.

    If you write something like "by not buying this product you will go to hell", only then does it gain meaning and become distasteful. But if you use it in a story, like "I was going through hell", you can hit on pain points and use it to your advantage.

    The point is, it must be used in a specific context before it gains a real, operational meaning. And without context there is nothing to debate. Unlike words like "ass", "shit" or "fvck" which all by themselves can clearly be distasteful.

    -RS
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    • Profile picture of the author Rob Whisonant
      Originally Posted by RedShifted View Post

      I don't know why this is up for debate or how this has any relevance to any target market.
      The question was brought up because it was brought to my attention that someone did find the word hell inappropriate in a sales letter. The exact sentence was.

      What I discovered, shocked the hell out of me!


      So out of respect, I posed the question to see how others felt about it.

      Re's
      Rob Whisonant
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      • Profile picture of the author wordwizard
        I think it still goes back to the audience you're writing for. Some of them
        would be just fine with it, but some of your readers will not.

        You can always play it safe(r) by using the handy substitute word "heck" ;-) Again, it's still an audience question.
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      • Profile picture of the author MikeHumphreys
        Originally Posted by Rob Whisonant View Post

        What I discovered, shocked the hell out of me!
        If you feel the need, then capture the same emotion and just do a little wordsmithing...

        "But what I discovered, made my jaw drop in shock and amazement..."
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      • Profile picture of the author RedShifted
        Originally Posted by Rob Whisonant View Post

        The question was brought up because it was brought to my attention that someone did find the word hell inappropriate in a sales letter. The exact sentence was.

        What I discovered, shocked the hell out of me!


        So out of respect, I posed the question to see how others felt about it.

        Re's
        Rob Whisonant

        Thank you for explaining. I was genuinely curious why the question came up.

        I wouldn't say the word "hell" is really a problem in that context.

        What I don't like.... the sentence overall doesn't make you sound that shocked. It's more like a run-of-the-mill type of shock, rather than something original and compelling that grabs at your markets throat.

        So I'd do some wordsmithing like someone already mentioned. Something more specific that exaggerates the effect.

        Like, "I was so shocked, espresso in hand, that I lept to my feet.. ejecting 4 ounces of seethering hot coffee all over my face".

        Now thats a bit outrageous and off the top of my head. But I prefer specific, visual language that forces images into peoples minds. When you say "shocked the hell out of me", there's nothing visual. Nothing specific that can spin around in your prospects minds.

        -RS
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  • Profile picture of the author Taylor Stewart G
    I'd use the word "Hell", and I'd put it in red letters, too. Get people's attention with it. If you're going to be squeamish about it, don't use it at all.
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  • Profile picture of the author Marvin Johnston
    My totally biased opinion, do you want your kids going around using that type of language?

    Habits are hard to change, and pretty soon, such language becomes invisible to those people who consider it part of THEIR natural language, And it is offensive to others.

    If it is a natural part of the language for your target market, then use something that won't be invisible to get their attention.

    So IMNSHO, it is inappropriate as there are really no good reasons to use it.

    Marvin
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    • Profile picture of the author Mark Pescetti
      Originally Posted by Marvin Johnston View Post

      My totally biased opinion, do you want your kids going around using that type of language?
      Problem is...

      We have to appeal to our audience.

      Not appease our own moral judgments.

      Mark
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      • Profile picture of the author Alex Cohen
        Originally Posted by Mark Pescetti View Post

        Problem is...

        We have to appeal to our audience.

        Not appease our own moral judgments.

        Mark
        A copywriter SHOULD appease his own moral judgments. And if that requires him/her to avoid writing copy for certain niches so be it.

        It's not worth ignoring your conscience to make a few bucks.

        Alex
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  • Profile picture of the author Tom E
    Rob,
    Unless you are asking because you've been playing with ad copy that uses "hell", i think the word hell is irrelevant here. IMO, the most important thing in ad copy in 2014, whether it is written or video, is to simply be yourself.

    I'm in the rock'n roll business as well as IM, I have piercings, crazy colored hair and a very in-your-face, outgoing personality. So when I launched my first WSO, instead of trying to fit into what seemed 'appropriate', based on what everyone else was doing, I let it all hang out.

    I did my sales copy and videos completely as myself. And I still do. Sometimes that includes the word hell, or crap, or casual words like dude, etc. If I feel like joking, I joke. If I feel like shocking people, I do that too. Mostly all off the cuff.

    Long story short, all of my launches have gone viral, gotten WSO of the day, and made me a ton of money. My OTO's have never converted below 50%, which is pretty much unheard of. Raunchy language and all. Because people like REAL. I don't care what anyone says - most people are fed up with slick sales gurus and lines, and they will buy a product by someone who is real, and says 'hell' over the next guy who tells them what he thinks they want to hear.

    So give them real. Whatever your personality is - capitalize on it. If you're weird, then be weird. If you're funny, then be funny.

    Of course, you still have to remember that you're in internet marketing/sales, so you do have to adhere to the basic rules within that, but if you can do that, be yourself at the same time, AND deliver great content, success will be inevitable.
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  • Profile picture of the author Johnny12345
    I've written a large number of sales letters, but don't EVER recall using the word "hell." I prefer "heck."

    The reason?

    "Hell" WILL offend a certain percentage of people; "heck" will not. Furthermore, I think "hell" is too forceful in tone for most sales letters.

    (For those who contend that it depends on the target market, I would reply that I guess I've never written for a market where using it seemed advantageous.)

    John
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  • Profile picture of the author ItsMikeyC
    All comes down to the sort of people you want to deal with. I've met a few marketers who deliberately drop the F & C bombs in their copy & videos, because they don't want to work with the sort of people that are offended by this.

    Not saying its right or wrong, but write in a language thats appropriate for your target. If you're selling motorised scooters to people over 70, I'd be pretty tame with my language. If I'm selling fish net stockings to roller derby girls, I wouldn't be concerned about a few blue words.
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  • Profile picture of the author johnpea
    I'm with RedShifted on this one. Context is everything. I think a reader would need to be particularly sensitive to be offended by the word hell. In modern parlance it simply means 'something bad'. It is pretty much devoid of any negative religious connotations these days.
    Much more offensive to me is the gratuitous use of swearwords and poor grammar.
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    • Profile picture of the author Memetics
      Originally Posted by johnpea View Post

      I'm with RedShifted on this one. Context is everything. I think a reader would need to be particularly sensitive to be offended by the word hell. In modern parlance it simply means 'something bad'. It is pretty much devoid of any negative religious connotations these days.
      Much more offensive to me is the gratuitous use of swearwords and poor grammar.
      I agree, the context is everything and the use of the word has to be congruent with the rest of the content.

      If you were writing a piece to get donations towards something of a high emotional content, then "hell" would be an appropriate word to use in that respect.

      For example: If you're looking to persuade someone to donate to a cause such as, the firefighters who risked their lives during 9/11 and were badly injured in the process, then the statement...

      "Those guys went through heck risking their lives running into that burning building"

      Isn't going to ring true at all.The the reader is going to think "This guy is full of s**t, those firefighters went through HELL that day!" and see you as someone who is more concerned with making a few bucks from their suffering than genuinely being emotionally invested in their well being.

      Sometimes you just have to say it how it is and pass that emotion to the reader.
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