Do you understand my startup?

14 replies
Hey everyone,

I've been slowly coming up with the best way to describe my website's service to visitors (and concurrently get them to sign up). I think I'm heading in the right direction but request some help from you.

Please let me know if my landing page is getting the right idea across.

1. Do you know what my product/service is?
2. Does the information flow properly for someone reading it for the first time?
3. Am I engaging and do I keep your interest?

Thank you for taking the time.

Merchoo.com
#critique #landing page #startup #understand
  • Profile picture of the author OutOfThisWord
    Well you don't have a compelling headline. So most prospects won't get beyond that, like me.
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  • Profile picture of the author JohnRussell
    Originally Posted by The Stardust Traveler View Post

    Hey everyone,

    I've been slowly coming up with the best way to describe my website's service to visitors (and concurrently get them to sign up). I think I'm heading in the right direction but request some help from you.

    Please let me know if my landing page is getting the right idea across.

    1. Do you know what my product/service is?
    2. Does the information flow properly for someone reading it for the first time?
    3. Am I engaging and do I keep your interest?

    Thank you for taking the time.

    Merchoo.com
    1. Not really. I get the general idea and if I spent a minute or 2 it would be clearer probably but it's too boring and awkwardly laid out to want to spent tha ttime.

    2. No.

    3. No.

    Partly because you aren't speaking to me. For example, you say:

    "Merchoo is a web application that allows any website to start selling custom merchandise without the worry of actually running a store. It's free, fun and profitable!"

    You are using jargon (custom merchandise) and speaking in the 3rd person.

    Rephrase it something like this:

    Merchoo allows you to quickly and easily start selling custom merchandise such as x,y and z on y our website. You don't need your own storefront or any special technical knowledge...

    This line is particularly bad:

    "With just one line of code..."

    As soon as you say 'code' you lose half of the small amount of people who might still be reading.

    I am sorry to say it is quite bad and doomed to fail as is.
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  • Thanks for taking the time guys. Back to the drawing board I go.
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  • Profile picture of the author MyLuckyYear
    You essentially need 2 missing ingredients - really good copywriting (with attention grabbing headline) and design (use one of those themes that has a scrolling effect to keep with the times)
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  • Profile picture of the author angiecolee
    1) if I'm a fashion designer, I don't care about the code behind my website. I want my site to look stylish and present my designs in the most appealing light so I can sell. An easy selling platform certainly helps sway me, though. Likely by now, I've tried everything from Etsy to Bonanza to Ebay and beyond - and those platforms can be rather labor intensive and super saturated with competitors.

    2) if I'm a fashion designer, and your site doesn't tell me it's about fashion designers until almost the bottom, I'm gone.

    Refocus. It's not about your site's snappiness - that's just a bonus. It's about giving aspiring designers an easy selling platform from which they can launch their very own business and career in design.

    A niche site like this has lots of potential if you do it right. Keep trying, and don't give up if these were not the reactions you were expecting.
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  • Profile picture of the author Mark Pescetti
    Checked it out. Scanned John & Angies's comments...

    Still don't get it.

    Are you trying to sell a CafePress-style plugin? (i.e. I create the graphics/designs, upload them, install your plugin... and you process the orders?)

    You've got a lot of work ahead of you brah. If I have to spend more than 10 seconds to figure out what the heck you are, you don't know WHAT you are.

    Mark
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    • Profile picture of the author angiecolee
      Originally Posted by Mark Pescetti View Post

      Checked it out. Scanned John & Angies's comments...

      Still don't get it.

      Are you trying to sell a CafePress-style plugin? (i.e. I create the graphics/designs, upload them, install your plugin... and you process the orders?)


      Mark
      Excellent point. What is it? I thought it was a web-based store like Etsy or Bonanza, but then there's that "open a store, install one line of code" bit that I keep getting stuck on.

      What is it? Code? Plug-in? App? Membership site?

      You gotta make clear what you're actually selling if you ever hope to get sales.
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  • Great feedback everyone!

    What I offer is a web store for already existing websites. The store is a plugin that automatically creates a button on the left side of your website when anyone visits (requires no layout changes). When your visitors click on your store button, a screen slides out and displays your offerings. Your offerings include various garments (tshirts, sweatshirts, tote bags, etc) for each design you create.

    Designs: eventually there will be an interactive design studio to allow my clients to add text and images but for now I only accept strict png files 3600px wide.

    I really envision this company to be for any website, not just for fashion designers. Corporate sites can sell logo branded merch, blogs can sell apparel designed around their niche, forums, band sites, etc. For the site launch I plan on offering free designs to anyone who signs up.

    I know what I am offering but I don't know how to explain it in few words. I also don't know who my audience will be beyond "any website" so I haven't niched down.

    In a nutshell, I want to be adsense without the ads. I want to connect websites with their visitors in a way that merges the Internet and the physical world.
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  • Profile picture of the author keithb89
    Not sure what the product is - is it a widget or is it the products being sold through the widget? Or both? If its actual physical products, does Merchoo make them? How is the sales revenue split?

    I think you're on to something. You just need to refine your idea.
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    • Originally Posted by keithb89 View Post

      Not sure what the product is - is it a widget or is it the products being sold through the widget? Or both? If its actual physical products, does Merchoo make them? How is the sales revenue split?

      I think you're on to something. You just need to refine your idea.
      Yes it is both!

      Merchoo has direct to garment printing and fulfillment partners behind the scenes. We collect payments and process the order (order confirmation and shipping emails are sent to the customers) and you make 17% of the retail price when your website visitors buy something.

      When you create a store, you get login credentials to view your dashboard where you can upload designs, see sale history, update payment information (to receive commissions) and get your unique store code (similar to google analytics style).

      The site is not launched yet so please experiment as you want but note that it is not ready for real use.

      Thanks!
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  • Profile picture of the author sethczerepak
    Originally Posted by The Stardust Traveler View Post

    Hey everyone,

    I've been slowly coming up with the best way to describe my website's service to visitors (and concurrently get them to sign up). I think I'm heading in the right direction but request some help from you.

    Please let me know if my landing page is getting the right idea across.

    1. Do you know what my product/service is?
    2. Does the information flow properly for someone reading it for the first time?
    3. Am I engaging and do I keep your interest?

    Thank you for taking the time.

    Merchoo.com
    Took me several seconds to figure out what you're offering. Had to read the first paragraph though. Meaning, the headline didn't do its job. Most people would not have stuck around that long.

    But it's #3 that's killing you. There are dozens of other companies offering this. I don't see how you're different....so why not go to one of them instead of taking a risk on a new brand?

    You've also got no hook...no open loop created.

    Meaning, you need something that makes them say:

    "Wow, I never thought about it that way..."

    I did find a decent benefit HIDDEN under the "benefit" tab...

    "Instantly add an additional revenue stream to your website or business."

    ...how soon is "instant?" By tonight? Within one hour?

    Answer that ^ question and you might have a headline.
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    • Profile picture of the author Jelle Z
      You should definitely drop the jargon like "code" and "web application."

      Don't fall into the trap of just describing the cool features product, but try to envision the actual benefits your customers will have when they use your product and what kind of problems it will solve.

      To see what works, you could make three (or more) different homepages with different texts and a big signup-form or "Get more information"-Button. Show them randomly to friends, family, people on this forum and see which homepage works best (i.e. which gets the most sign-ups). You could do this in one week and (hopefully) get a ton of information, instead of trying for weeks to create the perfect homepage by yourself.

      You might not even need a homepage but just a few texts on the proverbial napkin, you can show to people.

      Good luck!
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  • Profile picture of the author DanTheWordsmith
    I think it could use more clarification on what the store actually is. You sell T-shirts like Cafe Press? That wasn't clear until I actually looked at your merchandise. Also, being a new startup, you need to earn the trust of any potential users. Some sort of guarantee or something might add legitimacy to your business. Those are just my two cents.
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  • Profile picture of the author MattBnB
    it is too complex. the first thing you see is web application and yet it is for low tech ecoomerce onwers. I would change that right off hte bat.
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