I had some experience with Magento, but it seems too sophisticated to me and it always seem to take an arm and a leg to get things right. Though it definitely enables the power of customization for your online shop if you have the expertise and the time to tune it.
And then there's the SAAS eCommerce solutions such as shopify and so forth. It's easier to use and seem elegant but my concern is it doesn't seem right for a large online store once you get big. This kind of solutions always make you seem like a small merchant. Or am I right on this?
I'm afraid of getting locked in once I get big and need more customization powers than the SAAS solutions. So are there any merchants that have gone through this? Started and grown from an SAAS ecommerce service to the point with so many customers and more demanding requirements that had to move the site to a self-hosted environment?
Or is it just fine with SAAS providers such as shopify? Even after you have grown very very big?