I'm looking for a payment processor and Stripe seems to be the most popular here beside PayPal. I have looked up their iOS app and there are really bad reviews about Stripe in general that they just shut your account down without giving any reasons or because of chargebacks etc.
I know that it also depends on the product your are selling but this is something Stripe knows beforehand so they should not just freeze or close your account.
I wonder if these kind of reviews really reflect Stripe or if they are maybe just made up.
Here is the link to the reviews: https://itunes.apple.com/us/app/stri...978516833?mt=8
Here are a 2 reviews:
"STAY AWAY!! IM WARNING YOU!! PAY ATTENTION TO THE REVIEWS AND ALSO GOOGLE REVIEWS, YOU WILL SEE MANY HORRIFIC STORIES!! STRIPE IS DEATH TO SMALL BUSINESSES. THEY WILL SET UP YOUR ACCOUNT, ALOW YOU YOU TO TAKE PAYMENTS, HOLD YOUR MONEY, AND THEN SHUT YOUR ACCOUNT DOWN!!! It's a lose and lose situation. You will think your in the clear because the payments are successful, due to the length of time on the hold you figure you might as well ship out your orders only to later find out that you will not receive payout and the money will be refunded. You can always wait until you actually receive a payout, but who would want to do that as it will cause delay in your business along with confused and irritated customers! At the end of the day the only people winning is STRIPE!! PLEASE CONSIDER PAYMENT PROCESSORS AS STRIPE IS A HUGE FRAUD, NOT TO MENTION THERE IS NO ACTUAL REP TO SPEAK WITH. AS FAR AS EMAILS GO, BE PREPARED FOR GENERIC RESPONSES ..STAY AWAY !!!! YOUR BUSINESS WILL FAIL AND YOU WILL LOSE YOUR HARD EARNED MONEY !!!!"
"Brought in over 20k+ in payments and had TWO, yes TWO out of the many file a "non-authorized" chargeback. I had set up almost all fraud prevention steps within Stripe dashboard imaginable. Yet, seems it takes TWO idiots trying to abuse chargebacks is enough for them to close an account. Even when 99% of your sells are golden, with no customer complaints or chargebacks. Stripe held over 3,000$ of mine and closed my account. Tomorrow(at the time I am writing this) was in fact the day they were supposed to release the funds, WELL; logged in to see if all was well and they have bumped it back a day. No response from CS either on why the funds were bumped a day later. Beware!"