Is it necessary to have return policy in eccommerce?

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Is it necessary to have return policy in eccommerce?
#eccommerce #policy #return
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  • Profile picture of the author dave_hermansen
    Yes. Most payment processors won't even give you an account without one. Google won't let you advertise without one.

    And, of course, smart shoppers won't buy from a site without one.

    Remember, a return policy doesn't exist just to protect customers. It also exists to protect you!
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  • Profile picture of the author mgabriel
    Yes, I have a simple and concise return policy on my site. If you don't have a return policy it will be a pain point for a potential customer.
    inspiring the aspiring entrepreneur -
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  • Yes, it looks more proffesional to have a return policy on a ecommerce store..
    30% buyers took these type of things seriously and for a merchant account and national payment gateways like 2checkout it is compulsory to have a separate return policy page.
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