How to deal with the 180 day paypal buyer protection policy in your own eccomerce store??
If you create your own ecommerce store and using paypal as your payment processor,
Here is an example:
Lets just say i am selling products with a 14 day return policy and it is stated in the return & exchange section of my ecommerce store.
A buyer then purchases a product then after use it's broken after the 14 day return window contacts me requesting return or refund.
I give them the link what it outlines my 14 day return for damages
Buyer insist poorly made product that didn't meat his or her expectations.
Buyer opens up a dispute in paypal requesting refund or exchange
I submit to paypal my link where it outlines my 14 day return for damages
How does Paypal deal with this in-store policy vs the standard buyer 180 day protection policy??
I appreciate any discussion or if you have past experience on this subject
Thx
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