Multiple ePackets per order

2 replies
  • ECOMMERCE
  • |
Hi guys, we're just starting our dropshipping journey and I have a quick question for more experienced entrepreneurs out there.

We're dropshipping from AliExpress. The nature of my niche is that several products can be bundled together. It's not uncommon for people to order 3-4 products in a bundle. While each product, individually, fits into an ePacket, several products bundled together do not. I'm thinking about sending my customers 2-3 separate ePackets when they place an order for a bundle. My theory is that delivery time is more important than convenience of having all products in one package.

Just wondering if anyone sends customers their orders in multiple packages and does this cause any dramas with customers?

Thanks!

-twenty
#epackets #multiple #order
Avatar of Unregistered
  • Profile picture of the author dave_hermansen
    Haven't you ever ordered multiple things from Amazon (or anywhere) and had them come in multiple shipments? Did it upset you?

    Yep, just send them separately. Put something in your shipping policies that says that orders may arrive in multiple shipments. Just be sure to provide multiple tracking numbers.

    We've never had a problem from any customer over this, whether it was shipping from AliExpress or multiple US suppliers.
    Signature
    StoreCoach.com - FREE TRAINING - Learn How to Build Your Own eCommerce Website
    My PROVEN ecommerce process, as seen on: Fox Business News, the NY Times & Flippa
    {{ DiscussionBoard.errors[11313974].message }}
    • Profile picture of the author twenty11
      Thanks Dave, appreciate the insight.
      {{ DiscussionBoard.errors[11314951].message }}
Avatar of Unregistered

Trending Topics