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I'm dropshipping from amazon to ebay. Can I call amazon customer service or is it too risky?

by MARCLAPINFF
12 replies
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Amazon didn't refund me some returns and I would like to contact them but is it a good idea?
#amazon #call #customer #dropshipping #ebay #risky #service
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  • Profile picture of the author agmccall
    Originally Posted by MARCLAPINFF View Post

    Amazon didn't refund me some returns and I would like to contact them but is it a good idea?
    A couple of questions;

    If you are selling on Ebay why did amazon get the returns? Did ebay customer return to you and then you returned to amazon?? Or did they return directly to amazon because of the packaging?

    What was the reason for the returns??

    Do you use your Amazon Prime account to get discounted and free shipping to your ebay customers??

    al
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  • Profile picture of the author MARCLAPINFF
    eBay customer return to me and then I returned to Amazon using prime and the reasons for the returns are missing parts
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  • Profile picture of the author dave_hermansen
    Why, oh why, do people still try to dropship this way? Why don't you find a real supplier and then you will not have these problems.

    To answer your question, of course it is a risk. What you are doing is a violation of not only Amazon rules, but also the rules of your payment processor.

    Amazon to Ebay is one of the worst eCommerce models ever conceived of. It was created for people who are too lazy to get a real supplier and for customers who are too dumb to realize they are getting ripped off. It's a model designed to fail from the start and not something to build a real business around.
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    • Profile picture of the author Mohamed abdelaziz
      thanks dave, but how can i get real supplier found it outside online platform such amazon , aliexpress or search in this platform about good merchant with high feedback .
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  • Profile picture of the author agmccall
    Dave is right. The absolute worst model for an online business. And, using prime can and probably will cost you your account at some point

    If you are going to dropship, why not use ali express. you can get the same products and probably cheaper

    al
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  • Profile picture of the author dave_hermansen
    I should also add that buying at retail and then selling to someone for an even higher price is NOT dropshipping. It is called arbitrage and it is the weakest form of arbitrage.
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  • Profile picture of the author MARCLAPINFF
    You're right on this and this is the only one you can start with no money at all and go over 2k à month in less than 3 months if you're put th work to it.
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  • Profile picture of the author DWolfe
    To answer your first question. It's a great idea try contacting them to find out what happened. At least you made the effort to ask for help in the right place. You have nothing to lose. Hopefully you will get paid.
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  • Profile picture of the author wordwizard
    Originally Posted by dave_hermansen View Post

    Why, oh why, do people still try to dropship this way? Why don't you find a real supplier and then you will not have these problems.

    To answer your question, of course it is a risk. What you are doing is a violation of not only Amazon rules, but also the rules of your payment processor.

    Amazon to Ebay is one of the worst eCommerce models ever conceived of. It was created for people who are too lazy to get a real supplier and for customers who are too dumb to realize they are getting ripped off. It's a model designed to fail from the start and not something to build a real business around.
    Hey Dave, Actually, I'm one of the customers who actually appreciate the vendors who do this. It means competitive prices and really fast shipping, without having to pay for Prime. If/when I have an active prime subscription, it is cheaper to buy directly from Amazon, but I don't order enough to make it worth my while most of the time. So I go to eBay, which is quite competitive, and way faster than non-Prime Amazon, including their marketplace vendors.

    Even the ones who don't drop ship from Amazon. But the drop shippers... turbo speed. There are only a few products I buy that way though, and I've found the suppliers who deliver fast ;-)
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    • Profile picture of the author LAZRAK ABDELLAH
      Hello wordwizard Could you please share your supplier name or information? i'm using too Amazon to eBay and i have lot of problems with it, most of theire tracking information are not scanned by ebay and this hurt my ebay performance and skipped me to be a top rated seller
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  • Profile picture of the author DWolfe
    Originally Posted by mrcgllr View Post

    i have same problem
    Originally Posted by pipo View Post

    This is a common problem and also looking for solution
    The Answers are in post 4,5,6.
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  • Profile picture of the author Kay King
    competitive prices and really fast shipping, without having to pay for Prime.

    I don't understand that answer. Before I had amazon Prime, the threshold for free shipping was $35...I could always add on a couple of household or personal items (that I would buy offline anyway) and reach the 'free' level.


    Why would you pay a markup OVER the Amazon price? Might as well pay for shipping.
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