Amazon has banned my account! Please help! I own and run my own business here on Amazon, but for some reason my seller account has been banned. I have incredibly high ratings with my customers... over 98% satisfaction. I've only had 3 people return items in the past 2 years, and I maintain top quality customer service. I deal with over $90,000 every month, and I've been extremely careful to follow all Amazon's rules and regulations. I pay fees on time, I replace orders when need be, and I have done nothing to violate any of their terms of service.
Then, out of the blue, Amazon shuts down my account! I have scrounged all over my account to see if there was some sort of rule I broke without realizing it, but I can't find a thing I did wrong. All my recent transactions have gone smoothly, more good feedback has come rolling in, but it doesn't seem Amazon has taken any of this into their reasoning.
Has anyone else had this happen to them? I have a lot of money on the line here, and can't exactly just walk away. Please... Any help would be greatly appreciated!