I was given a false FedEx 'tracking number' on Feb 1 - meanwhile the seller updated the 'amazon tracking' little by little as if the package had been sent.
Last Monday the 'tracking' changed to 'delivery by Thursday 8 pm'....didn't happen. Fedex has never heard of the tracking number - no message from the seller about any problem.
Sent message to seller last night - answer today is below.
|Affected by a novel coronavirus,Delivery time will be delayed, The first time we Incoming the product, we will use this waybill number to send you. Your understanding and support will be highly appreciated.|
I can wait - this is a personalized item and eventually it will arrive or I will get a refund one way or another.
It seems some Chinese sellers on Amazon (a significant share of amazon sellers) are not warning buyers of delays - are not refusing orders if they can't ship - are giving fake shipping info to sellers....
Amazon (US, at least) is talking to sellers about delays caused by the pandemic - nothing is being done to alert buyers or require sellers to provide info about delay to buyers.
What effect might this have on Amazon's business - is it affecting YOUR Amazon business if you drop ship from Chinese suppliers?