What's a good F.A.Q. to feature on my site?

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Hi guys,

I'm thinking about starting a dropshipping store with Shopify. I've read that it's really important to have a Frequently Asked Questions on my site to answer objections the customer may have (eg shipping times, refunds, etc).

Can you please list some important topics that should be covered in a FAQ for a dropshipping store?

Thanks
#faq #feature #good #site
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  • Profile picture of the author Kay King
    Seems like it would work better if you decide your niche and then research other ecommerce sites in the niche... a FAQ page is comprised of answers to 'frequently asked questions'. Look on Google, Amazon, Quora to find questions being asked about the niche/products you are working in.
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  • Profile picture of the author Adamlina
    These questions should be the things customers concerns, you'd better let them know more about your business and enhance their confidence to buy from you. For example, just like a refund, return, shipping, payment, and others.

    Of course, when you don't know how to do, it is the best way to check what your competitors have done.
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  • Profile picture of the author DarioHitchi
    Difficult to say, all depends on your topic. And about the FAQ, it doesn't really help if you considered in a SEO view. It can be a big value for your customers. So, consider all the competitors of your topic, go to their website, and check if they have a FAQ (you can have some inspiration), or think what can be your own question about their website.

    And I agree with Kay King, have a look on Amazon can be a good source of inspiration
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  • Profile picture of the author Matthew Stanley
    In case you've not seen, Claude Whitacre recently posted about a fantastic resource that could prove quite handy for this, too.

    See thread here: https://www.warriorforum.com/main-in...utm_term=title
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  • Go through your customer support emails/messages/calls . These will give on an idea what your customers need. Added advantage of doing this is next time someone has a query, you can just direct them to your FAQ.
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  • Profile picture of the author luciesmazanska
    Originally Posted by BluesPlayer View Post

    Hi guys,

    I'm thinking about starting a dropshipping store with Shopify. I've read that it's really important to have a Frequently Asked Questions on my site to answer objections the customer may have (eg shipping times, refunds, etc).

    Can you please list some important topics that should be covered in a FAQ for a dropshipping store?

    Thanks
    I would do the same as Kay said, just include what others in your niche are answering
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