I sell on ebay and a customer contacted paypal that the item is Not Authentic...what a liar!! I have 100% feedback and it shows I sold sunglasses to customers with happy feedback. All my items are authentic. She wants a full refund which I don't offer refunds for sunglasses.
She opened a paypal dispute...and know they are holding my funds...$180!!
I gave paypal and customer a tracking# and it arrived.
If she opens a ebay dispute will I win??
What should I do...buy the way I offered her 10% off.