[Need Help] Payment Processing in E-commerce

by Vijayaraj Posted: 12 years ago 6 replies

Hi,

I'm form India, I have a Ecommerce site which sells shoes to US customers. I used to have paypal payment but run into a wall now. To be clear the dropshipper is also from US and I just operate from India. When one of my customers asked for a refund bcoz the item went out of stock paypal placed restrictions on my site and asking me to provide invoices, supplier info, business license to remove the limitation. I dont have invoice since the transaction dint go through and I dont have a business license. How do I go about this? Is there any way I can resolve this or create new account in paypal? or any other alternatives payment gateways which let me continue the current process or should I do any registrations or bank account creation in US to further the business? I'm a simple start-up and don't have much investment. Kindly help me by point me in the right direction please. :confused:

#ecommerce sites, wholesaling & drop shipping #ecommerce #payment #processing

Vijayaraj 12 years ago

Bump. Can anyone help me out?
- [1] reply
- djnz 12 years ago
  
  Maybe look into doing invoices and sort a business license out.
  
  [ 1 ] Thanks
  
  [1] reply
ibarena 12 years ago

Hi.

Going with only paypal for an ecommerce website was not a good idea. Sooner or later, this was to happen. Saying that, you can open an international US account even if you are in India via HSBC bank or Citi bank. KYC norms in the US post 9/11 have become very-very strict so while it is possible but it is case to case basis.

But all these are temporary solution. If you really intent to run your business in long term get a international business account, tie up with someone in US so that this payment issue is resolved and get proper invoices for all your transactions.

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[Need Help] Payment Processing in E-commerce

Vijayaraj • 12 years ago • 6 replies

Hi, I'm form India, I have a Ecommerce site which sells shoes to US customers. I used to have paypal payment but run into a wall now. To be clear the dropshipper is also from US and I just operate from India. When one of my customers asked for a refund bcoz the item went out of stock paypal placed restrictions on my site and asking me to provide invoices, supplier info, business license to remove the limitation. I dont have invoice since the transaction dint go through and I dont have a business license. How do I go about this? Is there any way I can resolve this or create new account in paypal? or any other alternatives payment gateways which let me continue the current process or should I do any registrations or bank account creation in US to further the business? I'm a simple start-up and don't have much investment. Kindly help me by point me in the right direction please. :confused: