Shipping Costs Are Going Up...

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I just shipped a package using UPS to a location that I'd shipped the same exact item to less than 6 months ago and the cost went from around $25.00 to over $40.00!

I had two packages to ship from my location and then two more to drop ship. I ended up driving over to FedEx and got both packages delivered for about $1.00 more than UPS wanted for the one package.

I have a UPS account, but I try to drop ship most items and you don't get a discount until you've spent at least $50.00 per week in shipping costs for a month. You have to maintain that in order to keep your discount, too. It hasn't made sense up to this point.

I spoke to the teller at FedEx and he said that the biggest reason for the increases was because of ObamaCare. The costs of employee health care had to be passed on. I honestly don't know whether that's a fact or just his opinion. It does make sense, though.

That being said, I do NOT want this to turn into a political discussion! That wasn't my intent at all. My point was, if you're shipping physical products, you need to start checking your shipping rates carefully. You may have to make some decisions that you don't like, like raising your prices to offset the additional costs.

This is definitely going to affect my next major order with my main supplier. I'm leaning toward only stocking smaller items. The package dimensions have as much to do with the cost as the weight. They get corporate rates and that's a BIG plus. Still, I'll be checking my invoices to make sure things aren't rising too fast.

One thing those guys did recently is set-up a warehouse in the Midwest, as well as the west coast. That was intended to help offset shipping costs and get orders fulfilled faster. Smart move.

I also intend to use the USPS flat rate boxes as much as possible. You can ship up to 70 pounds in them for one flat cost. The only thing I don't like about them is the $50.00 insurance coverage they come with. You have to pay more for each additional $100.00 worth of insurance.

I'll be interested to see how my competition handles this come spring when things get busy.
#costs #shipping
  • Profile picture of the author OnlineStoreHelp
    Meh, whether you like Obamacare or not all the businesses are using it as an excuse. In some respects it will cost Fexex more then UPS since so many of their drivers and ground people were contractors.

    That being said costs are going up do to a multiple of things, but its easy to point to obamacare. Health care costs have been going up every year for the last 50 year and in many cases at double digit rates.

    The more Amazon ships, the more rates will rise for us little people. With 80 and 90% discounts they get, the shipping companies will make it up with us.

    USPS raising rates - UPS and FedEx will raise their rates in lockstep with USPS and since Fedex is the main shipping company for Fed Ex they still benefit.

    Fuel surcharges and tolls on roads go up as state legislatures don't want a direct tax increase so they do it with things like tolls and fees at the gas pump that are easy to hide. Why do you think we have so few diesel cars compared to Europe.

    The biggest worry and the one that will continue to drive costs are Amazon, Sears, Walmart, Overstock and the other online behemoths that can negotiate extremely preferential rates due to volume. They will just make it up on those of us that don't do volume.

    Your bet bet is to negotiate with all three providers to get the best rate. One of my customers was with UPS for years but Fed Ex just gave him some big dim waivers on his larger items which means he will go back to UPS to match it, or just start shipping with Fed Ex.
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    • Profile picture of the author Joe Stewart
      Originally Posted by OnlineStoreHelp View Post

      Meh, whether you like Obamacare or not all the businesses are using it as an excuse. In some respects it will cost Fexex more then UPS since so many of their drivers and ground people were contractors.
      I never said that I was for OR against Obamacare. I just said that it made sense to me. I also said that I didn't want this to turn into a political discussion.

      I've found FedEx to almost always be cheaper than UPS if I'm shipping from my location, but they don't seem to be as efficient with rural deliveries. Their delivery day goes up until 6:00 PM and I do a lot of business with commercial entities that close at 5:00. They'll guarantee morning delivery but there's a small additional cost.

      My biggest shock with UPS (and FedEx) wasn't the fact that they raised their prices. They do that just about every year. My shock was the amount they raised them.

      Some of my competitors offer free shipping with purchases over a certain dollar amount. I was already sweating that before, though I do have a big advantage on them by using USPS on smaller orders. Now I'm concerned that I may lose a few larger orders because of this. Many of the items I sell are both long and heavy. I see no way around this but to raise prices, at least on certain items.

      Originally Posted by OnlineStoreHelp View Post

      Your bet bet is to negotiate with all three providers to get the best rate.
      I'll definitely do that if I expand later this year. In the meantime, I'd like to continue to drop ship as much as possible and take advantage of their corporate shipping rates.

      Only time will tell how this turns out.
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      • Profile picture of the author kjamesnv
        Originally Posted by Joe Stewart View Post

        My biggest shock with UPS (and FedEx) wasn't the fact that they raised their prices. They do that just about every year. My shock was the amount they raised them.
        It's not ALMOST every year. UPS and FedEx raise prices in Q1 EVERY year like clockwork. Its been like that for decades. Its usually about 5% per year.

        If you are in ecommerce shipping is a key expense that needs to be monitored.
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        • Profile picture of the author Joe Stewart
          Originally Posted by kjamesnv View Post

          It's not ALMOST every year. UPS and FedEx raise prices in Q1 EVERY year like clockwork. Its been like that for decades. Its usually about 5% per year.
          Fair enough. I just started stocking items again last year after a 5 year break.

          Originally Posted by kjamesnv View Post

          If you are in ecommerce shipping is a key expense that needs to be monitored.
          I don't do ecommerce, but with exception of my 5 year break, I've been drop shipping either for myself or other companies since 1993.

          I think I'll call UPS and try to find out exactly what was changed. That makes the most sense.


          Update: I called UPS directly and the rate increases have mostly been by UPS stores and other entities that are franchised and can charge whatever they want.

          I gave him the exact dimensions and weight of the package I shipped yesterday and he said the cost was just over $38.00, BUT if I use my own account, print my own labels and drop the packages off at a participating UPS location my rate would only be just over $27.00, which is MUCH easier to justify, especially considering that this package was going to a residential address and there's an additional fee for that.

          Anyway, I know what I have to do from now on. If anyone's shipping a lot from home they should consider getting their own UPS account.
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  • Profile picture of the author Facebookcash
    Hey funny thing is I just tweeted about this! haha seriously man, those charges. I wonder since they are getting rid of Saturday postal services, could this be the reason for the hike in cost?
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  • Profile picture of the author cldnails
    I've experienced problems like this as well and it has to do with the latest classifications UPS has been using for residential addresses, weight breaks, and what they consider over sized. They used to be a lot more lenient, but I've seen some charges for residential, that were clearly businesses along with extended service areas.

    You didn't' mention if this was UPS ground, 3 day select, NDA or what, but this might play a role in such a huge jump. I know that UPS WorldShip is automatically checking for residential address now where it used to have to be done manually. Perhaps this played a role as well?
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    • Profile picture of the author Joe Stewart
      Originally Posted by cldnails View Post

      I've experienced problems like this as well and it has to do with the latest classifications UPS has been using for residential addresses, weight breaks, and what they consider over sized. They used to be a lot more lenient, but I've seen some charges for residential, that were clearly businesses along with extended service areas.

      You didn't' mention if this was UPS ground, 3 day select, NDA or what, but this might play a role in such a huge jump. I know that UPS WorldShip is automatically checking for residential address now where it used to have to be done manually. Perhaps this played a role as well?
      It was UPS ground and yes, they're checking everything now to see if it's residential or commercial.

      They were going to hit me with additional fees for casual package pickups too because we happen to live in an area that they consider to be rural, even though we're clearly within the city limits! We're about 1/2 mile from an Indian reservation, but the city limits begin there.

      We have a huge shopping center across the street with multiple restaurants, huge supermarket, post office and more. I don't understand it, but at least I know what I have to do now.
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  • Profile picture of the author javarog
    I ship a alot of materials and equipment everyday, live rates are grabbed and passed on to the consumer in most products but my business is b2b so the folks I deal with understand the costs and deal with it on their end.. Here as of late I have been offering free shipping on orders $300 and over which works out pretty good as they try to meet that threshold with their orders.
    Shipping is what it is so I don't get to excited about increases.
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    • Profile picture of the author Joe Stewart
      Originally Posted by javarog View Post

      I ship a alot of materials and equipment everyday, live rates are grabbed and passed on to the consumer in most products but my business is b2b so the folks I deal with understand the costs and deal with it on their end.. Here as of late I have been offering free shipping on orders $300 and over which works out pretty good as they try to meet that threshold with their orders.
      Shipping is what it is so I don't get to excited about increases.

      I deal exclusively b2b also and the market I'm in has become very competitive. Many customers really freak out over shipping costs. I do offer free shipping on volume orders of certain items, but not everything. Some packages I ship may vary from 20-60+ pounds, some have large dimensions and I may have to ship more than one at a time.

      Honestly, I've been doing this for a long time but I'm starting to look into other business models with zero or low shipping and potentially higher profit margins.
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  • Profile picture of the author javarog
    The margins can be skinny at times dealing with materials and equipment so shipping money is vital on some products not so much on others and like you there are some big players but I stress better support so I get my fair share of biz because of it and I have been in the same biz for many years with a good rep so most know about my company...
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