I am just wondering how do you guys here deal with returns product for dropship business. Do you ask your customer to send back to you or the supplier? If return to the supplier your customer will surely know that you purchase from them. If the product return to the supplier company do they replace another one for free or extra charge? Also who pay for shipping for return goods?
Another question, in case the product is missing or defect from mishandled by shipment, I am wondering who is responsible for this even it isn't your and the supplier fault?