Handling refunds on your eCommerce site!
I highly need your help on this.
For faulty items, I am considering allowing refund or allowing customers to choose items from website.
If amount of item is lower than that which was previously purchased, which means I have to refund some $, do you have any recommended methods how to go about it?
Can I manually input the amount at the final check out of the cart, so that customer can pay?
Or if I need to refund for the difference, can client put through the refund via my payment mode (eg. visa or paypal)?
Any input you may provide will be highly appreciated.
Can you recommend other ecommerce system too? I am using woocommerce.
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