Why does nobody use mail chimp?

18 replies
It seems that every time I go on a forum, or see a video about auto responders, mail chimp never gets mentioned. Is there something wrong with their service? Aweber and Get Response are usually mentioned.
#chimp #mail
  • Profile picture of the author Enfusia
    When you read their TOS you'll find that they are not at all pro marketers.

    If you're engaged in affiliate marketing they can and have on many occasions closed down marketers accounts.

    Please read their TOS and see for yourself.

    Patrick
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    • Profile picture of the author James Stark
      Originally Posted by Enfusia View Post

      When you read their TOS you'll find that they are not at all pro marketers.

      If you're engaged in affiliate marketing they can and have on many occasions closed down marketers accounts.

      Please read their TOS and see for yourself.

      Patrick
      So people get their accounts closed if they use it for marketing? That seems kinda counterproductive on Mail Chimps part.
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      • Profile picture of the author Danilo88
        I use Mail Chimp for my offline business. There I have around 250 subscribers and I send emails only couple times in a month.
        Also I noticed that emails sent with Mail Chimp gets marked as a spam a lot.

        If You plan to have more then 400-500 subscribers and send them a lot of emails, MC is not good solution in My opinion.
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        • Profile picture of the author James Stark
          Originally Posted by Danilo88 View Post

          I use Mail Chimp for my offline business. There I have around 250 subscribers and I send emails only couple times in a month.
          Also I noticed that emails sent with Mail Chimp gets marked as a spam a lot.

          If You plan to have more then 400-500 subscribers and send them a lot of emails, MC is not good solution in My opinion.
          So what your saying, if your a big IM, mail chimp is definitely not an option... Seems to me that their business model is flawed.
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          • Profile picture of the author Alexa Smith
            Banned
            Originally Posted by James Stark View Post

            Seems to me that their business model is flawed.
            Maybe so, indeed; but given the freedom and regularity with which their own support staff both contradict and countermand the "information" given to prospective and existing customers on their own website, I'm more concerned, myself, about the apparent flaws in their customer service, behavior and corporate integrity. Confucius, he say: "Marketer who allow own business to depend on reliability of Mailchimp service need head examining - and if person doing examining find anything there, he need his head examining, too."

            .
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  • Profile picture of the author Alexa Smith
    Banned
    Originally Posted by James Stark View Post

    Is there something wrong with their service?
    Yes - very much so, James.

    These posts/threads are among the many here which explain it ...

    http://www.warriorforum.com/email-ma...ml#post9620889
    Mailchimp not to be used for internet marketing?
    Mailchimp blocked my account
    Best free autoresponder
    If You're Wondering Whether to Use Mailchimp, This is For You
    Stay away from MailChimp - Read my story
    How do you feel about Free Auto Responders?
    FREE alternatives to aweber



    Originally Posted by James Stark View Post

    Aweber and Get Response are usually mentioned.
    They're known as the "market leaders" for good reasons.


    .
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  • Profile picture of the author amcg
    I think whilst I agree aweber and certain other email marketing providers might be more 'enterprise', there's nothing wrong with Mailchimp for a startup or smb. I use MC a lot, both free and paid.
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  • Profile picture of the author Ghoster
    I use them, but then again I'm not a "hardcore marketer" like others here. They suit my needs.
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    On the whole, you get what you pay for.

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  • Profile picture of the author msabihj
    I got my account banned by MC just because I tried sending my double optin list a free IM product and I was like

    No matter how many emails you send them, they will not going to reply you. It is one BS company - no less than a nightmare for internet marketers.
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    guy from the next planet
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  • Profile picture of the author bleu
    If they shut down your list, can't you just move all your double opt-in subscribers to another service?
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    • Profile picture of the author msabihj
      Originally Posted by bleu View Post

      If they shut down your list, can't you just move all your double opt-in subscribers to another service?
      I did.

      In fact, they just disabled 'sending' option. So they allow you to keep the list, build the list using forms, but you cannot send anything to your list

      Anyways, I moved my list.
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      guy from the next planet
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    • Profile picture of the author Alexa Smith
      Banned
      Originally Posted by bleu View Post

      If they shut down your list, can't you just move all your double opt-in subscribers to another service?
      I don't know many serious, successful marketers using confirmed opt-in, myself.

      Anyway ... in theory, yes ... but they'll still probably have to re-confirm.

      No respectable autoresponder service is going to let a new customer import another list built at Mailchimp without limiting them just to starting with a re-confirmation request. And that can decimate a list.

      (GetResponse has a service where they'll test a small part of an imported list themselves before determining whether or not the customer has to start that way, which is very good of them, but in reality I've never heard of them allowing it in the case of a list built at Mailchimp, and I'd be extremely surprised.)

      Here's the point: unlike hosting and some other temporary/changeable things, selecting an autoresponder service is one of the very, very few things in internet marketing that you really do have to try to get right the first time you choose, because there tends to be a dramatic opportunity-cost to getting it wrong. I'm not saying that's a good thing; I'm not saying it's a bad thing; simply that this is - undeniably - "the way it is". Autoresponder services were emphatically not "created equal", and however you look at it, Mailchimp sucks. This forum is full of hundreds of members explaining why. I've linked to 7 or 8 of those threads, just above. The evidence and discussion is all there, for people who want to read it. (And in other forums, too.) The subject is really not worthy of yet another full-blown "stewards' inquiry", guys. Use Mailchimp if you really want to ... and if you can also persuade my competitors to use it, then so much the better.


      .
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      • Profile picture of the author msabihj
        Originally Posted by Alexa Smith View Post

        I don't know many serious, successful marketers using confirmed opt-in, myself.

        Anyway ... in theory, yes ... but they'll still probably have to re-confirm.

        No respectable autoresponder service is going to let a new customer import another list built at Mailchimp without limiting them just to starting with a re-confirmation request. And that can decimate a list.

        (GetResponse has a service where they'll test a small part of an imported list themselves before determining whether or not the customer has to start that way, which is very good of them, but in reality I've never heard of them allowing it in the case of a list built at Mailchimp, and I'd be extremely surprised.)

        Here's the point: unlike hosting and some other things, selecting an autoresponder service is one of the very, very few things in internet marketing that you really do have to try to get right the first time you choose, because there tends to be a dramatic opportunity-cost to getting it wrong. I'm not saying that's a good thing; I'm not saying it's a bad thing; simply that this is - undeniably - "the way it is". Autoresponder services were emphatically not "created equal", and however you look at it, Mailchimp sucks.

        .
        First, MC does not allow single opt-in These guys are just insane. So double optin is the only option with mailchimp.

        Second, I moved my list to getresponse without any issues. I imported the list, waited for a day, the list got approved and I am now a happy customer.

        I know most email marketing services do send a confirmation email to an imported email list but I was lucky enough .... I guess

        I fully agree to the fact that choosing the right email marketing service is very essential. One wrong move and you might lose half of your subscribers during the transition process.
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        • Profile picture of the author OTrap
          Originally Posted by msabihj View Post

          One wrong move and you might lose half of your subscribers during the transition process.
          Learned this the hard way. Was using a fly-by-night email service (basically just one guy) that couldn't inbox if his life depended on it after about a week. The problem was, the subscription numbers had improved since using their subscription forms, so it was hard to completely justify leaving.

          As it turns out (he eventually told me), he was adding dummy leads into my list to inflate my stats. What was worse, most of the emails they were adding were seemingly made up, so if I tried to take my subscriber list elsewhere, the hard bounces would be outrageous. He essentially held my subscriber list hostage.

          All in all, I spent about $1000 getting the list cleaned. Went from 370,000 subscribers to about 120,000.

          So believe me when I say this: There is a reason AWeber and GetResponse are the industry standard. Yes, some people who don't do affiliate marketing or anything in the IM niche can use MailChimp successfully. Yes, others are using InfusionSoft or iContact or Constant Contact with some success. However, they are the exception, and you can be sure they had to jump through extra hoops in order to make it work.

          Be smart. Use AWeber or GetResponse. GR offers a free trial, and AWeber offers a $1 trial. No reason not to give them a go.
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  • Profile picture of the author khansaccounts
    [DELETED]
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  • Profile picture of the author pjman
    MC wants way too much money for a flawed service.. They will die if they don't change.
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  • Profile picture of the author Siyaagarwal
    MC is good and very easy to use , but I didn't not getting good traffic or sale from the mailing .
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  • Profile picture of the author jsyz426
    MC has made it painfully clear that they are just against anything "internet Marketing" related. For most, you get banned right away. some lucky few get a couple emails out before getting the proverbial ax.
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  • MC is good for beginners and very easy to set up. Advanced users just want plenty more options and bypass it.
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