Moving from Aweber to GetResponse. Qs: Import & List Cleaning

Hi there!

I'd be happy to advise on the GetResponse side of things.

We personally recommend the service called BriteVerify to help clean your list
from the older, non-active addresses:

BriteVerify

If this is a permission-based list, you certainly should not encounter
any big issues with the list -- especially if you are filtering out
the inactive contacts before the import.

GetResponse is allows lists to be imported under single opt in,
not forcing a confirmation message to be sent to the subscribers --
but to help keep deliverability rates high and keep users from
importing purchased lists, the list is first verified by the Compliance
Department. This process usually takes about 7-24 business hours
to complete. The contacts are not contacted in any way, the list is
basically just reviewed to ensure it does not contain too many
inactive, spammy, email addresses. You will be contacted via email
as soon as the process is completed.

With a GetResponse free trial you'd be able to upload up to
250 contacts to the account, or if you'll be working in the paid
account and want to upload all 2,500 of the contacts, that's the size
plan you'd need to go for.

And as far as the allowed spam complaint rates, GetResponse does not
have a specific rate -- as each account and case is evaluated by the
Compliance Department individually.

Any concerns or specific questions you'd like answered about that, I'd
recommend reaching out to the department at: gr-compliance@cs.getresponse.com

I hope this helps!

As someone who is moving to GetResponse right now, I feel as though I ought to chime in.

The new automated import process makes things MUCH easier.

However, I learned something to keep in mind: If your subscriber list is too similar to another customer's subscriber list, the import will fail. Now, for those who would use the import process for insidious purposes, this is a great fail-safe. Moreover, it will prevent co-reg lead-generators from doing this, which would ultimately probably not be good for the reputation of the sending IP addresses.

However, my experience with this measure was annoying.

I subscribe to a service called Mail Monitor. It's an inbox monitoring service. They give you a small seed list (depending on your subscription size ... my seed list was 201 emails). You send to this list with one of several methods for them to track the emails, and they are able to show you what percentage of the emails were inboxed, bulked, or undelivered.

Well, apparently my batch was too similar to another Mail Monitor customer's batch, and he/she had already imported theirs to GetResponse.

As such, I now have to essentially cancel my subscription, as I have no use for it, but that need is not being met elsewhere. It's just not compatible with using GR.

I already spoke to customer service, as well as their compliance team, and there is apparently no willingness to budge on the issue.

Rest assured that I understand why they have this in place, and I still wouldn't even consider leaving an otherwise good company for this. If an email platform can deliver consistently and prove itself to be even remotely user-friendly, then I would suggest it to be incredibly valuable. I just wanted to be sure that this was known.