Emails going to junk

by 7 replies
7
Can anyone help? I run a mountaineering guiding business, and often send out emails for one of a few reasons:

1) Newsletter via Mail Chimp (free account)
2) Individual emails to prospective and booked clients
3) Group emails using bcc to my list of instructors and guides asking availability/offering work.

I am using Thunderbird as my email client, so that I can keep an eye on 3 business email account + my personal gmail account, but am finding those that are sent from my business accounts can (I'm not sure how often) end up in recipients' junk or spam folders which clearly is bad news.

Can anyone suggest ways around this please? Would I be better sending all emails from my web-based gmail account (and change senders email address there)? I'm certain that my emails aren't spammy in nature.

Any help would be appreciated!
#email marketing #emails #junk
  • Can you see your emails spam score on Mailchimp ?
  • you can use a spam score checker and just keep editing until you lower the score
  • Thanks, I ran some tests on a number of emails sent from Thunderbird, I also ran the tests on identical emails sent from my on-line Gmail account (from the same email account), and one factor kept appearing on every email sent through Thunderbird, which doesn't appear when sent from elsewhere:

    Score: 1.8, Reason: 'Bulk email fingerprint (Gecko) found, Rule: RATWARE_GECKO_BUILD
    • [1] reply
  • My hosts said that SPF needed to be activated.

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    Can anyone help? I run a mountaineering guiding business, and often send out emails for one of a few reasons: 1) Newsletter via Mail Chimp (free account)