You Cannot Unsubscribe From Our Mailer According To Our Terms. WHAT?
When I first started out way back in '07 
, I messed around with safelists and traffic exchanges to get some traffic, mainly because I just didn't know any better.
Anyhow, I was also dumb enough to use my main Gmail email address as the one I signed up to all of them with (probably about 50 total). I think you can probably guess how full my inbox would get every day with junk and spam. That's why when Gmail introduced the tabs feature, I wasn't that upset, even though lots of marketers didn't like the idea of a "promotions" tab separate from the "primary" inbox.
Over time I've managed to close all of my accounts and unsubscribe from all of them. Well, that is, all but one. No matter what I do or how many times I close my account, I still receive emails. They have an "unsubscribe" link, but when you click it, you are brought to a blank page with nothing but this on it:
Now, correct me if I'm wrong, but doesn't the CAN-SPAM Act require that you honor unsubscribe requests within 30 days of receipt?
My only recourse is to hit the "spam" button. I hate to do that to anyone, being a marketer myself, but what other choice do I have? Even though I hit the "spam" button, one will still slip through every now and then. I've put in support requests to no avail. They always get returned to me with that "failed to send" notice.
I'm surprised they can still send emails with the amount of spam complaints they must get. They must have their own dedicated server or something.
I crossed out the name because I'm not one to do the "name and shame" game.
What are your thoughts on this? Maybe some Warriors who know more about email marketing than I do can chime in?
, I messed around with safelists and traffic exchanges to get some traffic, mainly because I just didn't know any better.Anyhow, I was also dumb enough to use my main Gmail email address as the one I signed up to all of them with (probably about 50 total). I think you can probably guess how full my inbox would get every day with junk and spam. That's why when Gmail introduced the tabs feature, I wasn't that upset, even though lots of marketers didn't like the idea of a "promotions" tab separate from the "primary" inbox.
Over time I've managed to close all of my accounts and unsubscribe from all of them. Well, that is, all but one. No matter what I do or how many times I close my account, I still receive emails. They have an "unsubscribe" link, but when you click it, you are brought to a blank page with nothing but this on it:
Now, correct me if I'm wrong, but doesn't the CAN-SPAM Act require that you honor unsubscribe requests within 30 days of receipt?
My only recourse is to hit the "spam" button. I hate to do that to anyone, being a marketer myself, but what other choice do I have? Even though I hit the "spam" button, one will still slip through every now and then. I've put in support requests to no avail. They always get returned to me with that "failed to send" notice.
I'm surprised they can still send emails with the amount of spam complaints they must get. They must have their own dedicated server or something.
I crossed out the name because I'm not one to do the "name and shame" game.
What are your thoughts on this? Maybe some Warriors who know more about email marketing than I do can chime in?
"May I have ten thousand marbles, please?"