Im having serious issues with hotmail and gmail. The emails I send are not even hitting junk folders and I'm getting 100% soft bounce rates.
I use mail-tester and my scores are always almost perfect and we're not blacklisted anywhere. I use SendinBlue as my mail client.
I'm not an expert in this by any means and am really at a loss as where to start. All guides that I can find are about getting your email out of the junk/spam folder, but as mentioned, I'm not even hitting these. They're just not getting through at all. Here is a screen shot https://postimg.org/image/sbycp74ev/
Can anyone help? Thanks