Blocked due to user complaints or other evidence of spamming

5 replies
hi all
recently i join the programs of outlook that provide visibility into that isp traffic on IP(s), the sending IP reputation with Outlook.com and the Outlook.com user complaint rates.
and i find this message in SNDS IP Status that our IPs are Blocked due to user complaints or other evidence of spamming.
any idea plz and how can remove this ips
#blocked #complaints #due #evidence #spamming #user
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  • Profile picture of the author ProducerK
    If your ips were blacklisted, can you share what blacklists you are actually on.
    Some you can remove, some you can't, and it all depends on which ones you are on.
    Please provide some further information so I can try to assist you.
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    • Profile picture of the author ems3 suivi
      this ips are clean not listed i check them in mxtoolbox
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  • Profile picture of the author ProducerK
    If your complaint ratio is over 0.1%, your going to start getting blocks.
    Furthermore, if your hard bounce rates are over 2%, your also going to start getting reputation issues.
    Also, what kind of offer are you sending? Certain niches are more prone to blocking then others.
    You really need to provide a lot more information to identify where your issues lie.
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    • Profile picture of the author ems3 suivi
      hi ProducerK thanks for help
      about complaint ratio is do not exceed 0.1%
      niches :casino - dating
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  • Profile picture of the author ProducerK
    Casino and Gambling are industries that are heavily filtered in the email space.
    Your always going to have a hard time delivering this kind of content and making any impact on the inbox.
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