Why some emails of businesses and companies can't be verified?

6 replies
Hi,

A company has provided me with a list of their potential clients which they are companies as well (B2B).

Most of the emails of these prospects are like:

info@somethting
sales@something
support@...
contact@...
etc..

The problem is when I use email validation tools, it say that most of these emails are exist but can't be verified.

Some tools give me message like thise:

"These email exist and able to receive messages but due to a domain-wide setting, it is not possible to determine a true validity of such email, so we mark them as Unverifiable. Such emails are also known as "catch-all'" or "accept-all" emails. "

Can anyone explain this issue?

Any suggestions on how to solve this?


Best Regards
#businesses #companies #emails #verified
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  • Profile picture of the author DABK
    They do not, usually, belong to one person.



    They are used by several members of the company, sometimes dozens, and when one quits or gets fired, their replacement takes over.


    So, when you have 4 or 14 people using an email address, and who is the person you're dealing with?


    Originally Posted by MrProfit View Post

    Hi,

    A company has provided me with a list of their potential clients which they are companies as well (B2B).

    Most of the emails of these prospects are like:

    info@somethting
    sales@something
    support@...
    contact@...
    etc..

    The problem is when I use email validation tools, it say that most of these emails are exist but can't be verified.

    Some tools give me message like thise:

    "These email exist and able to receive messages but due to a domain-wide setting, it is not possible to determine a true validity of such email, so we mark them as Unverifiable. Such emails are also known as "catch-all'" or "accept-all" emails. "

    Can anyone explain this issue?

    Any suggestions on how to solve this?


    Best Regards
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    • Profile picture of the author MrProfit
      Thank you very much DABK.
      This helped me too much.

      Regards
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      Success is a CHOICE, not a CHANCE!
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  • Many people use these types of email addresses as catchall addresses. I've done this where anything@mydomain.com would go to whatever the default is such as webmaster or info or sales email box.

    So, mark@mydomain.com would go there if there wasn't a specific account named mark, but so would abs@mydomain.com, 121444444445566@mydomain.com, or anything else without a specific account.

    Mark
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  • It is because the emails might be spam or the information would have not be uploaded.
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  • Profile picture of the author mikec2010
    We are using MailboxValidator to validate email lists.


    The email address info@ has been reported as a role-based email. In this case, the validation is usually failed as you could not target individual user.
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  • Profile picture of the author WF- Enzo
    Administrator
    Originally Posted by MrProfit View Post

    Hi,
    Such emails are also known as "catch-all'" or "accept-all" emails. "
    In my experience, we usually implement group/shared inboxes (e.g. sales@domain.com or marketing@domain.com) where everyone in that respective business group will receive messages sent to that email.
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