10 replies
This is a review for Engine Themes. Hopefully it will help others avoid being drawn into buying themes by this dishonest company based on their false 4.5 and above fake reviews that don't exist.

In this post I'm going to point out the reality of what dealing with them is like and show customers are far from happy and being deceived. It's sad to watch these people, who have had their hopes dashed and all their hard work being in vain having to sometimes wait weeks for ineffective answers. Sometimes they don't even get a response, as you'll see below.


They probably do have real reviews for their free one page wordpress theme, one engine, which is a single page wordpress theme, but for their wordpress directory theme, their wordpress classified theme, and their job board wordpress theme they are blatantly fake reviews. One guy spotted that it was a fake made in photoshop or something, and just one look at the support forums for those themes will show they are so full of bugs that people are just buying these themes and spending weeks and months working on them only to get nowhere. In no way, shape or form, are there thousands of happy people using their themes in the real world.

I asked had anyone actually successfully launched an job board in the real world and no one actually had, save one guy who had a few free jobs who put on their himself and who had misunderstood my question.

I asked them for proof and they can't provide it. They just ignore what's not convenient for them. I bought 4 of their themes straight away because they look decent, and I thought the reviews were real.

I wasted months with their themes and many hundreds or £'s and got nowhere and my capital run down. They are ridiculous and should not be putting them out.

You only need to go to their help and support forum and all you will see is frustrated people who after weeks or months trying to sort out bugs can't go live.

I worked on 4 sites and just had to abandon them. Random colour changes, content disappearing and reappearing in different places, so many other things. Their themes are just unusable.

I'll highlight some of the main problems people are facing below, particularly with their shambolic support and contempt for their customers. They are more interested in bringing out new things and chasing money than in making sure their current stuff works.

Some of the main issues faced:

* No reply to tickets or posts in support forum.
* No reply to vital issues in over a month where the person has had to give up going live
* They are selling more and more plugins that just aren't working
* Issuing themes that in no way should have been released and aren't even semi-functioning
* Getting messed about and ignored on refund requests so Engine Themes can claim the 14 days discretionary refund period has elapsed and they can hold on to their money.
* Customers posting their complaints about how they can't run a live, working website, their emails are getting ignored, issues not fixed, their time is being wasted and their getting the runaround, major problems and Engine Themes are avoiding refund.


This is the most shambolic outfit I've ever seen. Far from thousands of real, 4.5 - 5 star reviews, nearly every customer is dealing with one or more of the problems above.

If these guys were in the UK or US, they'd be shut down straight away for fraudulent activity.

One positive for me is that I've discovered a good niche for SEO and have more than enough opportunity to recoup my money, try out different SEO strategies, while at the same time getting the word out about this company who put on a good front and get people in, but are selling useless themes that don't work for the most part.

Steer clear.
#engine #review #themes
  • Profile picture of the author pewpewpewmonkeys
    Wow.

    That was a really long post filled with almost no evidence.
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    • Profile picture of the author Underground
      Originally Posted by pewpewpewmonkeys View Post

      Wow.

      That was a really long post filled with almost no evidence.

      That was because of the 5 attachment limit. Did you even see the first 5?


      You're being a contrary tool on purpose anyway, and I suspect you're probably one of the willing victims from that site who thinks it's ok to get conned with fake reviews and are silly to expect to buy a theme that works for $89 dollars.

      Plenty of evidence on their help support forum if you wanted to check. Plus my own experiences and those in the attachments.

      Would you didn't even see because you're not a war room member.

      Idiot.
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  • Profile picture of the author pewpewpewmonkeys
    Calm down. Don't get so excited.

    It's pretty easy to cherry pick through an entire vast array of forum posts to find 5 screenshots of unhappy people.
    silly to expect to buy a theme that works for $89 dollars.
    Oh, so you're saying that it *does* work?

    Plenty of evidence on their help support forum if you wanted to check.
    I have. And on code canyon as well. They seem incredibly helpful, especially compared to other wordpress development teams.

    My comment about no evidence wasn't about your attachments, but rather on your complaints which dealt more with venting than they did on providing evidence. Most of your complaints were incredibly vague.

    I asked had anyone actually successfully launched an job board in the real world and no one actually had
    Yeah, well, I bought a weed-eater 7 months ago and I've never used it or even took it out of the box. It doesn't mean that it doesn't work.
    Signature
    Some cause-oriented hackers recently hacked one of my websites. So I researched what they're about and then donated a large sum of money to the entity they hate the most.

    The next time they hack one of my websites I'm going to donate DOUBLE.
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  • Profile picture of the author Underground
    Dumbness is THE thing these days. A ''progressive'' education has phased out things like logical thinking and rationality.


    People just spout crap, no matter how silly it is, and you just wonder WTF? Watch any Youtube video to see the general mindset people have today. It's like a contest for who can come out with the most ridiculous, illogical, random nonsense, just for sport. That's happening more and more online everywhere.

    It's the only explanation for replies like this. A dumbed down education system and a dumbed down society in general. Completely foolish and without sense or logic. And it's everywhere.

    You can't even see the 'evidence'. Or see many of these people have wasted loads of time and money and support went down the pan and they've had to give up. I've got plenty more.
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  • Profile picture of the author Underground
    Does anyone think that this company falsifying 1000's of positive reviews to gain people's trust a 'vague complaint'?

    Is the fact that no serious person on that place has actually launched a site in real life, a vague complaint?

    The forum is full of nothing but bugs and complaints and increasing refund requests.

    Of course, that stat that most people buy stuff and never do anything with it throws up pathetic morons who are happy to be deceived and ripped of because they were never serious about getting their themes launched and bringing in paying customers. And never will. And are happy to fiddle around with themes and never get anywhere.
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  • Profile picture of the author pewpewpewmonkeys
    You are assuming that people seeing success hang out in support forums. Which is the equivalent of saying that no one in an auto repair shop is happy about the current state of their car.

    I found your thread on their support forum, which just so happens to be using their own forum theme:
    Apparently, we are stupid for even expecting the things to work in the first place. We should be moronic, non-thinking, willing victims who should just give out money away and waste critical weeks and months and accept that with a cheery smile.

    there’s something seriously wrong with you. You’re not all there mate.

    You’re deliberately being a contrary imbecile here.


    But you reason like a small child with no intelligence or sound logic in your thinking.
    Dramatic much?


    I briefly skimmed the thread, couldn't find a single instance in which you mentioned exactly what issues you are having with your themes. Even when someone asked you to be specific so the problem could be addressed.
    Signature
    Some cause-oriented hackers recently hacked one of my websites. So I researched what they're about and then donated a large sum of money to the entity they hate the most.

    The next time they hack one of my websites I'm going to donate DOUBLE.
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  • Profile picture of the author Underground
    OK, so you haven't actually launched a live site successfully. Cool. Thought so.
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  • Profile picture of the author superowid
    Thank you very much for the review.

    NOW, I can understand why they do not answer my emails.
    And why they don't accept PayPal payment.

    I just CAN NOT buy their theme since they don't allow me to pay using PayPal.

    It's funny thing to know they created themes that can accept PayPal payment, but they don't provide this PayPal payment method for their own business.

    And I really hate their follow-up emails pushing me to finish the payment with credit card via 2CO.
    As 2CO also provide paypal acceptance, so I wonder why they don't answer me for this.

    Direct email sent to them is always returned/failed.

    So, I will pass this. And save my money.

    And thank you very much to "Underground" for the review.
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    • Profile picture of the author Underground
      Originally Posted by superowid View Post

      Thank you very much for the review.

      NOW, I can understand why they do not answer my emails.
      And why they don't accept PayPal payment.

      I just CAN NOT buy their theme since they don't allow me to pay using PayPal.

      It's funny thing to know they created themes that can accept PayPal payment, but they don't provide this PayPal payment method for their own business.

      And I really hate their follow-up emails pushing me to finish the payment with credit card via 2CO.
      As 2CO also provide paypal acceptance, so I wonder why they don't answer me for this.

      Direct email sent to them is always returned/failed.

      So, I will pass this. And save my money.

      And thank you very much to "Underground" for the review.
      You're welcome. Glad I was able to help you avoid wasting your money.

      The themes look great, but like the fake 5 star reviews they have no proof for, it's all for show. Below the surface it's very dodgy, putting profit before putting out stuff that actually works.

      Shame. I spent hundreds buying all their themes at once and would have been more than happy to if they worked. But if you plan to launch something professional and target lots of customers, like with a job board or directory, these theme will cause untold misery and you'd be getting complaints from customers left, right and centre. Unless you plan to run your business like theirs and are happy to rip others off, it's not feasible.

      Pity they can get away with what they're doing being in a country that isn't as stringent in consumer law as other places.

      But I'm pleased to have saved you money. Thanks for letting me know.
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  • Profile picture of the author jacksonWSA
    this interface is beautiful, I love it.
    I will try to see how to install
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