Any hosting better than HostGator?

by troy23
45 replies
Thinking about changing my hosting from Hostgator.
Noticed disappearing files, domains not showing in CPanel etc.
No reply to support ticket raised yesterday either.

Can anyone recommend a good alternative to Hostgator?
#hostgator #hosting
  • Profile picture of the author goingup
    I did a search here and on google recently for that very thing as i've been hearing bad things about hostgator in recent months. A company named EIG or E somethng or another International Group
    has bought out a number of hosting companies / 1and 1, godady, hostgator, bluehost, hostmonster, and still buying. They now just ignore requests from the average buyer of hosting, and help people who buy higher end packages. Anyway, recommended hosts from the site i found(sorry-i didn't make a note of the domain) are site5, siteground, and namecheap. But i'd keep an eye out for EIG.
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  • Profile picture of the author TheMostCreative
    Whats your hosting needs? I might be able to help.
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    • Profile picture of the author DWolfe
      I recommend Veero Tech. They are not owned by EIG. There is a member on the forum called Kingfish that always posts good information here about them. They have C-panel and the switch was done very easily. I have been with them for a few months and have no problems. They are reasonably price and you do not have to worry about server problems. Here is a link to them. VeeroTech - web hosting, reseller hosting, vps hosting, cpanel hosting
      (not a affiliate link). You can do a simple look around the net and get a discount coupon. Good luck.


      FYI- You will be bombarded by those that still think Host Gator or EIG's other sites are great.
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      • Profile picture of the author Kingfish85
        Originally Posted by DWolfe View Post

        I recommend Veero Tech. They are not owned by EIG. There is a member on the forum called Kingfish that always posts good information here about them. They have C-panel and the switch was done very easily. I have been with them for a few months and have no problems. They are reasonably price and you do not have to worry about server problems. Here is a link to them. VeeroTech - web hosting, reseller hosting, vps hosting, cpanel hosting
        (not a affiliate link). You can do a simple look around the net and get a discount coupon. Good luck.


        FYI- You will be bombarded by those that still think Host Gator or EIG's other sites are great.
        Thanks for the mention here & glad to hear that you're happy with our services.
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  • Profile picture of the author Gdiddy
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    • Profile picture of the author Mark Singletary
      Originally Posted by Gdiddy View Post

      Blue Host is really good.
      They are owned by the same parent company of HostGator.

      However they don't own 1&1 or GoDaddy from what I know contrary to a previous poster's comment.
      .
      Mark
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  • Profile picture of the author talfighel
    Troy,

    I also have noticed in the past few weeks that Godaddy.com also offers hosting for your website. Maybe you should try them out too.
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  • Profile picture of the author aminaamerica
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  • Profile picture of the author troy23
    Well GoDaddy seem to have a mixed reputation in the hosting stakes. I enquired and they wanted $120 up front for the year. I do buy domains from them though.
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  • Profile picture of the author Rajib882
    If i say honestly, then i really don't know which one is best. But i am using namecheap hosting from last 4 years and i am very much satisfied with their service.
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  • Profile picture of the author BillyParadise
    Always host with a local company. Those extra few dollars extra you may spend will help your local economy, and you'll have a much better level of service than working with some company that hosts millions of domains.

    I'd rather not be a number.
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  • Profile picture of the author Brent Stangel
    I will recommend GreenGeeks.com.

    They are not EIG owned or likely to ever be. One cost covers unlimited sites and data and they will migrate entire cPanels free when you sign up.
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  • I suggest you Site5. No downtime for 5 months.
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  • Profile picture of the author Steve Hacks
    Can I jump in on this thread with a QQ. I already have hosting through a JV with a family member (LinkSky)....however their affiliate scheme is pretty pants...is there a host that has a good affiliate program but possibly you don't need to purchase it to promote it?
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  • Originally Posted by troy23 View Post

    Thinking about changing my hosting from Hostgator.
    Noticed disappearing files, domains not showing in CPanel etc.
    No reply to support ticket raised yesterday either.
    Can anyone recommend a good alternative to Hostgator?
    We've been with Hostgator for well over a decade now. That's right, over ten years!

    We had maybe one bad day where there was 4 hours of downtime in all those years. And I remember they credited us an entire month free for that.

    Any other issues or questions we ever had were solved almost immediately!

    It's always interesting to listen to Gator haters who ramble on about how it's the worst hosting provider out there. Many have never even hosted on the Gator, but just regurgitate what they read in forums.

    Those who do host with HG, simply whine about how since Endurance International Group bought them, now they have to wait 20 to 30 minutes for customer service.

    Pfff, spoiled much?

    I don't know who in their right mind would think that switching to some other host, will result in them experiencing much less issues and better customer service there.

    Noticed disappearing files, domains not showing in CPanel etc.
    No reply to support ticket raised yesterday either.
    All the above may be true, but whether that's all Hostgator's fault, may be questionable. I trust you will get a response, when it's your turn in their que, and I trust they will help you sort it all out.
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    • Profile picture of the author Greg guitar
      Originally Posted by stoltingmediagroup View Post

      We've been with Hostgator for well over a decade now. That's right, over ten years!

      We had maybe one bad day where there was 4 hours of downtime in all those years. And I remember they credited us an entire month free for that.

      Any other issues or questions we ever had were solved almost immediately!

      It's always interesting to listen to Gator haters who ramble on about how it's the worst hosting provider out there. Many have never even hosted on the Gator, but just regurgitate what they read in forums.

      Those who do host with HG, simply whine about how since Endurance International Group bought them, now they have to wait 20 to 30 minutes for customer service.

      Pfff, spoiled much?

      I don't know who in their right mind would think that switching to some other host, will result in them experiencing much less issues and better customer service there.



      All the above may be true, but whether that's all Hostgator's fault, may be questionable. I trust you will get a response, when it's your turn in their que, and I trust they will help you sort it all out.
      Methinks thou dost protest too much. If anyone has an unjustified ax to grind, it seems to me far more likely to be the one who simply dismisses every bad thing said on the WF about Hostgator, and insults all the Warriors who have ever criticized his favorite host (apparently all whiners, spoiled brats, people not "in their right mind", and/or regurgitating trolls with no personal experience themselves) than the ones who have expressed concern or dismay over the alleged decline of the previously most popular host talked about in this community, and their intention to move to a different host.

      Why do you think Warriors suddenly went from having almost nothing but praise for your hosting company, to almost nothing but scathing criticism? Did Warriors suddenly go from being rational people in their "right minds" (in other words; in agreement with you), to a bunch of whiners, copycats who simply regurgitate complaints they read, and crazy people, with the change of ownership? Or did something change with the change of ownership?

      Your "trust" that anyone experiencing problems must themselves be at fault, and Hostgator will surely always do everything right on their end notwithstanding, a reasonable observer with no personal experience and no ax to grind would certainly be unlikely to share your blind faith that Hostgator will sort everything out exactly as they should, are blameless in all complaint cases, and that the change of ownership didn't change Hostgator at all, but instead somehow changed hundreds of previous boosters into crazy, whining critics.
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      • Profile picture of the author talking
        eWallhost.com and greenlionnet.com services are better than hostgator.com. That's true.
        Using them you have no problems with running your websites with and their tech staff is active for 24 hours.
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    • Profile picture of the author heavysm
      Originally Posted by stoltingmediagroup View Post

      We've been with Hostgator for well over a decade now. That's right, over ten years!

      We had maybe one bad day where there was 4 hours of downtime in all those years. And I remember they credited us an entire month free for that.

      Any other issues or questions we ever had were solved almost immediately!

      It's always interesting to listen to Gator haters who ramble on about how it's the worst hosting provider out there. Many have never even hosted on the Gator, but just regurgitate what they read in forums.

      Those who do host with HG, simply whine about how since Endurance International Group bought them, now they have to wait 20 to 30 minutes for customer service.

      Pfff, spoiled much?

      I don't know who in their right mind would think that switching to some other host, will result in them experiencing much less issues and better customer service there.



      All the above may be true, but whether that's all Hostgator's fault, may be questionable. I trust you will get a response, when it's your turn in their que, and I trust they will help you sort it all out.
      Lol do you work with EIG?

      It's nice to hear a case where HG didn't severely mess up: ie. you.

      But there are far too many cases in which HG has messed up, namely after the EIG takeover.

      Maybe they have so few accounts now that their support lines actually aren't clogged anymore, I don't know. I just know that the latter part of my experience with them told me they were a sinking ship.

      Then you look at other forums like webhostingtalk where people actually know what they're talking about. The complaints were consistent for accounts under HG from shared all the way up to dedicated servers. Something was happening and it wasn't good.

      It's nice that you've had a decent experience with them. Tells me they aren't universally bad, which would be horrible considering how strong they had been for so many years. But they are worsening, and I'm pretty sure they're not going to get any better unless EIG changes its entire focus when it comes to taking over and running web hosting companies.
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  • Profile picture of the author Afiqfikri Daud
    Yes, there are a lot of hosting company that are better that hostgator.

    However, most of them comes with higher price. If you're using Wordpress, you can opt for hosting company that dedicated their servers and support towards WP.

    This is called managed wp hosting. The best ones are - wpengine and media temple

    Hope this helps.
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  • Profile picture of the author Slade556
    I recommend Dreamhost or Bluehost, but there are many others you can choose from. Maybe the best ting to do is to look for online reviews, people tend to tell the truth when they are upset with the quality of the services they pay for. Looking for reviews will help you form an idea about who's ok and who's not.
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  • Profile picture of the author sakib777
    Have a try of A2Hosting
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  • Profile picture of the author Kishor Mhaskar
    I was hppy with my bluehost sting untill they suspend my account with reason that one of my wp blog cretaes load on their server. (lol)

    I recently moved to InterServer
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    • Profile picture of the author talking
      Good alternatives to hostgator.com are a2hosting.com and ewallhost.com.
      They have plans which are able to suit the needs of any discriminating webmaster in the IT world.
      Their prices are competitive and support is responsive and active for 24 hours.
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      • Profile picture of the author Charles E. White
        I have used Hostgator since 2002 and have had no problem with them.
        I'll stay with them.
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        • Profile picture of the author discrat
          Hostgator has met my need the last 6 years. I know they have been taking over by EIG. And there is a mess with Customer Service so it is something that I am closely monitoring and evaluating



          - Robert Andrew
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        • Profile picture of the author Slade556
          Originally Posted by Charles E. White View Post

          I have used Hostgator since 2002 and have had no problem with them.
          I'll stay with them.
          It's all relative, there are many who are pleased with them but there are many who have had so many problems! Mostly about their support system, it's frustrating when you're a paying customer and your problem is ignored..
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        • Profile picture of the author ShariLeee
          [DELETED]
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          • Profile picture of the author Kingfish85
            Originally Posted by ShariLeee View Post

            Just wait... your turn is coming. I said the same thing about them. I've been there since 2006. They had me down for four days last week with no help

            4 days is a very long time - what exactly was the problem?
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            • Profile picture of the author Kiwigal
              Spent about two and half hours the other day with hostgators live chat plus waited 15 minutes to chat (had to sort out restrictions on my MySQL, sorted I thought.
              Replied back soon as sorted to hostgator as advised. It has been 3 days now and still no response to my ticket (telling them it was sorted).. mean time google struggles to crawl my sites and access many of my pages, (income down)...mmm
              Maybe looking at changing to Namecheap as I hear and have read good things about them.

              Originally Posted by ShariLeee View Post

              I want to know the same thing. I had the same issues all last week. Every one of my sites down for four days with little or no help to know what I could do to get them back up. I went in and optimized them to get the cpu down but they said something else was wrong, and they did not have the personnel to handle the tickets that were in their in-box. I was going to go to BlueHost until I found out that they are the same company as HostGator. I'm back up now, but it was a mess for awhile.
              I understand your frustration the same thing happened to me last week, hostgator was on the warpath with everyones cpu usage I guess, either that or the problem was on their side.
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              • Profile picture of the author crunchor
                Originally Posted by Kiwigal View Post

                Spent about two and half hours the other day with hostgators live chat plus waited 15 minutes to chat (had to sort out restrictions on my MySQL, sorted I thought.
                Replied back soon as sorted to hostgator as advised. It has been 3 days now and still no response to my ticket (telling them it was sorted).. mean time google struggles to crawl my sites and access many of my pages, (income down)...mmm
                Maybe looking at changing to Namecheap as I hear and have read good things about them.



                I understand your frustration the same thing happened to me last week, hostgator was on the warpath with everyones cpu usage I guess, either that or the problem was on their side.
                In real life testing:
                Host Benchmarker - Real, unbiased web hosting comparisons
                Hostgator cutomer support average waiting time 60 hours, worst case 168 hours.
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                • Profile picture of the author Andrew_Wardle
                  I was with Hostgator from 2006 to 2014, and jumped ship shortly after EIG took them over.

                  The best hosting company in the world bar none is MDDHosting. Their customer service is the best in the industry, and I've even had the owner of the company answer a sales ticket (before I was even a customer) on a Sunday after an automated response told me I'd get a reply from the sales team on Monday!

                  Since I've switched my sites to MDD, they load far more quickly than ever before. MDD uses Litespeed servers which genuinely are much faster than Apache. If you use SEO in your business, MDD will help your rankings as page load speed is a significant factor.

                  A good host at a cheaper price, especially for reseller hosting or adult which MDD doesn't allow, is Stream101.

                  If you're serious about your business, though, I wouldn't look beyond MDD. No, I don't work for them, I don't make money through their affiliate program, and I don't get paid for writing reviews. I'm just someone who spends a ton of time researching to find the very best services, because it saves a ton of time and grief in the long term.
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                  • Profile picture of the author crunchor
                    Originally Posted by Andrew_Wardle View Post

                    I was with Hostgator from 2006 to 2014, and jumped ship shortly after EIG took them over.

                    The best hosting company in the world bar none is MDDHosting. Their customer service is the best in the industry, and I've even had the owner of the company answer a sales ticket (before I was even a customer) on a Sunday after an automated response told me I'd get a reply from the sales team on Monday!

                    Since I've switched my sites to MDD, they load far more quickly than ever before. MDD uses Litespeed servers which genuinely are much faster than Apache. If you use SEO in your business, MDD will help your rankings as page load speed is a significant factor.

                    A good host at a cheaper price, especially for reseller hosting or adult which MDD doesn't allow, is Stream101.

                    If you're serious about your business, though, I wouldn't look beyond MDD. No, I don't work for them, I don't make money through their affiliate program, and I don't get paid for writing reviews. I'm just someone who spends a ton of time researching to find the very best services, because it saves a ton of time and grief in the long term.
                    Base on real testing:
                    Host Benchmarker - Real, unbiased web hosting comparisons
                    MDDHosting loading speed is one of the lowest
                    uptime is around medium
                    support is the best, fastest reponse
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  • Profile picture of the author copywriterco
    Hey I found these alternatives to hostgator. Hope it helps.

    Dreamhost
    Bluehost
    Siteground
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  • Profile picture of the author bangwhosnext
    Originally Posted by troy23 View Post

    Thinking about changing my hosting from Hostgator.
    Noticed disappearing files, domains not showing in CPanel etc.
    No reply to support ticket raised yesterday either.

    Can anyone recommend a good alternative to Hostgator?
    Hostgator have 24/7 live support through a Live chat system. Any time I have problems with one of my sites I go via this route and it is usually solved straight away.
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  • Profile picture of the author zcrafts
    You can check out :

    Webhosting UK

    OR

    Rshosting
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  • Profile picture of the author coluden
    I am using Arvixe and after a year, I am am happy with them. They treat my $40/year multiple domain account like I'm the boss! So I am happy.

    Best,
    coluden
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  • Profile picture of the author maxqsoft
    I have hosting accounts at Hostgator and Bluehost since 2008. While they are both very good I would say Bluehost customer service is a little better. Also Bluehost as better security with their newer control cpanel. The also have better partners to improve your website. While Hostgator has better up time for server.
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  • Profile picture of the author tojamienoel
    I suggest you DreamHost & SEOWEBHOSTING..

    Top notch support from SEOWEBHOSTING.
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  • Profile picture of the author Rory Singh
    Support on the phone with hostgator is good.

    However, support from the 'ticket' side is not so good. I had an unanswered ticket that has been open for 9 days now and another for 7 days now.

    This is not good for business.

    They may have been good in the past (and can still be good as long as you don't have any technical issues).

    I wouldn't recommend hostgator to anyone.

    Let's see how long they last.
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  • Profile picture of the author djff
    I love InMotion Hosting
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  • Profile picture of the author crunchor
    Originally Posted by troy23 View Post

    Thinking about changing my hosting from Hostgator.
    Noticed disappearing files, domains not showing in CPanel etc.
    No reply to support ticket raised yesterday either.

    Can anyone recommend a good alternative to Hostgator?
    There are many great hosting choices out there, like Stablehost, Namecheap, Siteground.
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  • Profile picture of the author eager warrior
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