Get Response VS Aweber - This is my Story and You Might Wanna TAKE HEED especially if Your Undecided

31 replies
This is LONG winded but I think worth the read for many of you. And it will save you a lot of headache in the future ! BTW, I know some will dispute what I say. But let me make it clear this Post relates to MY Experience and MY experience only as well as MY Opinion and My Opinion only. Some may have better experiences while some may have worse experiences. Take it as you may !!

Anyway, I posted a few days back about my situation with GR and NOT being able to get my Follow Ups past the Yahoo Spam Folders when I tested. Just to catch anyone up who didnt read it I will briefly explain.
I have had GR since Nov. 08 when I started Email Marketing. I Set up a 20 email Funnel of Follow up Messages with my Work at Home Opportunity Blog. Since Nov. I have built up a List of over 600 Subscribers. Well, I just entered the Health and Fitness Niche so I am starting a Funnel for that too.

I have about 10 Follow ups with this new Niche that I constructed a few days ago. So I begin Testing recently. Well, everyone of them went to the Yahoo Spam except for one Follow up. I tested over and over again and changed Words etc..and managed to get 2 out of the 10 to pass to regular Yahoo inbox. I went over to my Work at Home Funnel at GR and decided to Test it also. It had been at least 4 months since I had done any testing and it was fine back then. Well, everyone of these Follow ups went to the Spam Bin at Yahoo.

I then was very frustrated so I came to Warrior to Post my frustration and see if there was a solution. Well, most everyone say that it was a Yahoo issue and NOT a GR issue. And that I would have to move on and just not worry about it. Nothing could really be done it was out of my control. Even Myron G. the Owner of GR sent me a PM saying the same thing.

So, I decided to do this and in fact move past it and was kind of relieved that I could move on and get on to more important matters.
But you know what happened as I was doing this something in the back of my head kept saying to me to just try the Aweber $1 Test Drive for a month just for the hell of it to get a piece of mind. So I decided I would do this and go and Copy and Paste my Follow Ups from GR to Aweber. And then I would see that it was the exact same thing as GR and that I could really put this thing behind me.
Mind you I have over 600 Subscribers at GR so I really didnt want to deal with Importing to Aweber and reconfirming and all that. So I just figured I would Test Aweber and see that it does the same thing with Follow ups as GR does going to Yahoo Spam and put this behind me once and for all.

Well, Guess what the Hell happened ???. To my amazement and shock EVERY single Follow up I copied and pasted from GR to Aweber and then Tested went to the correct Yahoo inbox. No Spam Box whatsoever with the Aweber Testing. I tested and retested and Aweber was FLAWLESS. I even took it one step past Testing and went Live, signing up with my own Newsletter at my Blog with both GR Capture and Aweber Capture. And the exact same Campaigns. Once again GR went to Yahoo Spam and Aweber went to correct Yahoo Inbox. Over and Over again.

And you can believe me I was really hoping that the Aweber Test Drive would show me that everyone was right. That it was nothing I could do and that Yahoo was really really tough to get past their Spam Bins. That way I wouldnt have to fool with exporting 600 Subscriber List from GR and just move on.

But you know what even if I lose a bunch of this List in the Import to Aweber, in the Long run it is so gonna be worth it. In my List 35% are Yahoo addresses. These people have NOT been getting my Intro Follow up at GR. Even if I left a foot note at the Capture to check Yahoo Spam people still wont do it.

To me this is leaving MAJOR money on the table.

Needless to say, I am still bewildered by this difference in Service and Deliverability ! It is STUNNING to me !! And I know I should have listened to many of you 8 months ago when I was trying to save a few bucks with GR !! Many of you said dont do it you will be sorry.
I guess you can call it a stupid tax slapped against me !! You live you learn.


Bottom line is why settle for a Cadillac(GR) when you can have a Bentley (Aweber) for a few more dollars extra a month.


P.S. To you newbies on the fence, please dont do what I did 8 months ago by going with GR just because you save like $4 extra a month. IMHO, in the long run it is NOT worth it.
#aweber #heed #response #story #undecided #wanna
  • Profile picture of the author robinincarolina
    Well thank goodness I decided on aweber then, the only thing is I have not figured out how to use it yet.
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  • Profile picture of the author briankoz
    I'd be very careful in drawing such conclusions. Take two guns and put one bullet in each -- fire one gun and you might live; fire the next and you might die, but I wouldn't say that the first gun is therefore safe and better than the second gun.

    I've seen both services have their ups and downs over time. There were times were people were having issues with Aweber, and other times when people were having issues with GetResponse. If you look at any dynamic business like these, you'll see this. I think both Aweber and GetResponse are top quality autoresponders and wouldn't bash one over the other. I've used several autoresponders and ended up with GetResponse for most of my lists, but again, it's not to say that the other was bad.

    As for your e-mail message, perhaps your message got a high complaint rate on Yahoo or your address had issues. If you use your own autoresponder on host A and get a ton of complaints, your deliverability will suffer there but might look awesome on host B until that goes down the drain too.

    But again, I think both sides will be happy with either autoresponder, but I wouldn't take a single example and generalize that across everything, as I've found the opposite in some cases to be true.

    - Koz
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    • Profile picture of the author discrat
      Originally Posted by briankoz View Post

      I'd be very careful in drawing such conclusions. Take two guns and put one bullet in each -- fire one gun and you might live; fire the next and you might die, but I wouldn't say that the first gun is therefore safe and better than the second gun.

      I've seen both services have their ups and downs over time. There were times were people were having issues with Aweber, and other times when people were having issues with GetResponse. If you look at any dynamic business like these, you'll see this. I think both Aweber and GetResponse are top quality autoresponders and wouldn't bash one over the other. I've used several autoresponders and ended up with GetResponse for most of my lists, but again, it's not to say that the other was bad.

      As for your e-mail message, perhaps your message got a high complaint rate on Yahoo or your address had issues. If you use your own autoresponder on host A and get a ton of complaints, your deliverability will suffer there but might look awesome on host B until that goes down the drain too.

      But again, I think both sides will be happy with either autoresponder, but I wouldn't take a single example and generalize that across everything, as I've found the opposite in some cases to be true.

      - Koz
      I feel you. But like I said I was unbiased towards both which is quite obvious in my Post. I am really BUMMED in a Major way about Losing alot of my List from GR Export.

      BTW, I would be extremely careful about making assertions about others 'bashing' . Like I said I had NO intention of going with Aweber, I was only Testing it for a piece of mind. No need to get all upset . Bottom line is I am saying WHAT I SAW wth this Test !! And that is exactly what I am trying to get across in my Post. You can take it how you want to !!
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    • Profile picture of the author discrat
      Originally Posted by briankoz View Post

      As for your e-mail message, perhaps your message got a high complaint rate on Yahoo or your address had issues. If you use your own autoresponder on host A and get a ton of complaints, your deliverability will suffer there but might look awesome on host B until that goes down the drain too.
      - Koz

      Sorry, but this is NOT a viable explanation. If this were the Case then NONE of my emails would be getting thru. I can still get a few of my Follow Ups from GR going thru. And some of these follow ups have more Spammy type terms than the others that go to Spam. If what you say was correct I would be blacklisted from these Complaints and NOTHING would go to regular Inbox !!
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      Nothing to see here including a Sig so just move on :)

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  • Profile picture of the author Jesus Perez

    "GetResponse, you got some 'splaining to do!"

    FYI: I use GR and every single one of my customer's confirmation emails gets through. Including yahoo.
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    • Profile picture of the author paulgalloway
      Originally Posted by BlueSquares View Post

      FYI: I use GR and every single one of my customer's confirmation emails gets through.
      This statement struck me as an "absolute" which in light of the inherent unreliability of email in general is difficult for me to believe.

      How do you get 100% of your emails to go through?

      Until now, I've never seen anyone claiming 100% deliverability of their email -- what's your secret? Or have I misunderstood your claim?

      Best,

      Paul
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  • Profile picture of the author ayolov
    Thanks! I've been thinking of an email campaign manager for a few weeks now, your post comes in very handy.


    What are your impressions on mailchimp?
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    • Profile picture of the author discrat
      Originally Posted by ayolov View Post

      Thanks! I've been thinking of an email campaign manager for a few weeks now, your post comes in very handy.


      What are your impressions on mailchimp?

      Sorry, dont know anything abot mailchimp !
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      Nothing to see here including a Sig so just move on :)

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  • Profile picture of the author Amber Jalink
    Actually I've *never* had this happen with Getresponse and Yahoo.

    You might consider the content of your emails may have been flagging Yahoo - but again, if it worked through Aweber and not GR, then it may have just been a time period that Yahoo decided they didn't like GR (although as I said, I have never had that issue and I've tested extensively).

    You might be surprised to know that when I view my spamassassin spambox, Aweber has several emails in there but NONE from GR.

    So - ?

    The verdict is like the person said above with the gun examples.

    Yahoo at times blocks my server emails - to PAID customers - yet stupidly lets the emails to the free members through.

    Go figure.

    I don't believe this is really a GR issue - I think its a Yahoo issue.

    (Also remember, that GR was going through major upgrades for the last little while, so its possible that for a short time, either their new system was flagging Yahoo, or people were abusing GR with similar terms to your emails which may have caused it, which I suspect is probably likely).

    Believe me - I've changed full server hosts three times over the years because of email issues and Yahoo. They're notorious.

    Just my 2 cents.

    Amber
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    • Profile picture of the author discrat
      Originally Posted by dimeco View Post

      Actually I've *never* had this happen with Getresponse and Yahoo.

      You might consider the content of your emails may have been flagging Yahoo - but again, if it worked through Aweber and not GR, then it may have just been a time period that Yahoo decided they didn't like GR (although as I said, I have never had that issue and I've tested extensively).

      You might be surprised to know that when I view my spamassassin spambox, Aweber has several emails in there but NONE from GR.

      So - ?

      The verdict is like the person said above with the gun examples.

      Yahoo at times blocks my server emails - to PAID customers - yet stupidly lets the emails to the free members through.

      Go figure.

      I don't believe this is really a GR issue - I think its a Yahoo issue.

      (Also remember, that GR was going through major upgrades for the last little while, so its possible that for a short time, either their new system was flagging Yahoo, or people were abusing GR with similar terms to your emails which may have caused it, which I suspect is probably likely).

      Believe me - I've changed full server hosts three times over the years because of email issues and Yahoo. They're notorious.

      Just my 2 cents.

      Amber

      Thanks Amber, I think you have a point that Yahoo could be 'Bi-polar' who knows. It just drove me crazy to see all these Follow Ups going to Spam at GR and None at Aweber. Maybe I am being naive and this will change also at Aweber later on. Who knows. But I have to go with my instincts right now and it is saying Aweber !!
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  • Profile picture of the author CDarklock
    I had a truly horrible experience with GetResponse, and switched to AWeber... well, yesterday. I have grave reservations about GR's technical team.

    It's probably not a long-term situation. GR is a solid and professional company; they have been fantastic in responding to my complaints and support requests, and their CEO (whose name eludes me) certainly seems like he's on the ball. This is undoubtedly a temporary setback which will be resolved. I just don't have time to mess around waiting for them.

    Hey, AWeber may turn out to be worse.
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  • Profile picture of the author Josh Anderson
    This is not a GR vs Aweber issue.

    I had the same complaint about Aweber a while back... all aweber confirmations ended up in Yahoo spam box.

    I learned there are things you can do to increase delivery for Yahoo on both services which include the content of the confirmation, the email address you use as the from address, and whether or not you explain to your subscribers they need to check their junk mail and white list your address to ensure confirmation and delivery.
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  • Profile picture of the author die()
    Originally Posted by discrat View Post

    ... Bottom line is why settle for a Cadillac(GR) when you can have a Bentley (Aweber) for a few dollars extra a month. ...
    I couldn't agree with you more, although I'd say GR is more like a Ford Pinto than a Cadillac. Aweber rocks!
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  • Profile picture of the author onera
    I had both AWeber and GetResponse. I quit GetResponse last month. Now you know why Gurus always have AWeber
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  • Profile picture of the author IWebGirl
    Hi,

    I got at least 3 Getresponse promotional emails in my Yahoo spam box. These are the emails from Getresponse company. I already have an Aweber account and never had spam problems with Yahoo but they would not let me do what I want so I figured I would try Getresponse . Very disappointing. I am leaving Getresponse ASAP.
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  • Profile picture of the author joyfulwraps
    Timely thread for me as I am trying to decide between GR and Aweber as I type LOL. Still doing research and would like to make up my mind by this evening. Thanks for posting discrat.
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  • Profile picture of the author Mark Brian
    For what it's worth: If they can both deliver straight to inbox. The main deciding point would be the price. And since the prices are almost the same now, it's logical to use Aweber resellers which charges $20/mo for 10k subscribers.
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  • Profile picture of the author 1wisewoman
    With GR's recent upgrade, it was a challenge deciding which service to use. I appreciate you taking the time to add this post. I belong to another Warrior member's email list who had a major problem with GR delivering emails during a product launch...had to switch to Aweber in the middle of the launch just to get the product out.
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  • Profile picture of the author Shakul
    Have you tried using different from email and name when using GR, that might solve this problem.

    Being an email marketer my self I would like to say that your messages will go to SPAM at Yahoo (no matters what from email id and content you use) only when GR server ip addreses gets blacklisted. But that doesnt going to happen. So, the issue which you are getting is not related to GR. It must have to do something with the from email id, from name and may be with the message.

    If a message is delivered to SPAM, then the reasons might be:

    1. Content of message
    2. May be server ip address gets blacklisted
    3. May be from email id and name has blacklisted/received complaints/many subscribers just clicked spam

    Here, what really looks is the reason number 3.

    However, I would like to say, that the recent surprise from GR regarding huge change in their pricing wasnt too professional looking. Though, that said that I can continue to my old billing plan (which was good )

    Shakul
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    • Profile picture of the author affirm758
      hmmm...

      i noticed that this week my list emails i send via getresponse are going into the yahoo spam filter. prior to this they were getting into the inbox

      just started this week, (same message, same spam score, same everything so this is definitely a delivery issue to yahoo accounts)
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  • Profile picture of the author babarapho
    I have tried Aweber and Getresponse. From my opinion Aweber is the best. It is way ahead of getresponse.
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  • Profile picture of the author Punkaj Dube
    I'm sorry if I'm blunt, but, GR sucks in Customer Service and Deliverability.
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  • Profile picture of the author vertical100
    Same here... I debated which to go with for a year.

    Aweber won. I wish their monthly fee was more scalable (on the lower subscriber end).
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  • Profile picture of the author Steve_Haynes
    I had a horrible experience with Get Response regarding renewal. Long story short I was unable to use phone support and relied on email contact. I had tried to contact them about expiration as there was no longer any billing info online after the upgrade. They could not find the information I requested and then without warning or notice they billed me for a year in advance sending my checking account temporarily in the red. After cleaning up that mess I requested credit on my billing and cancellation of my account. They did finally follow through after 3 previous requests had gone unanswered. I really had no complaints prior to their billing fiasco. I have conisidered iContact, but will be going with Aweber instead.
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    • Profile picture of the author discrat
      Same here, Steve. I had just a terrible time in Billing and Cancelling and getting a Refund. I will never go back to GR under any circumstance.
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  • Profile picture of the author JR Rich
    Originally Posted by discrat View Post

    Bottom line is why settle for a Cadillac(GR) when you can have a Bentley (Aweber) for a few more dollars extra a month.
    Oh, I don't know - I've always liked Caddies. Like some of the country songs go; "Drive'n a Drop-Top Cadillac with My Boots and Stetson on!" But, I'd have to skip the steer horns on the hood as ornamentation.

    Never driven a Bentley but I'll bet it has a much more "Stuffed-Shirt" feel to it (No offense intended to Bentley drivers).

    Regards,
    --JR Rich
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  • Profile picture of the author doctfeelgood
    Thank you so much for posting this you have answered my prays. I am in the process of doing a similar thing and i was toiling over whether to use Aweber or not, i have heard good and bad about them. But what has made me procrastinate is that i do not want my launch to fail so your comment is just what i have been looking for. Good Luck and i wish you all the success in the world.
    Cathy
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