Q: So what's the problem kimosabe?
A: We cna agree that quality trumps everything. You know and I know the quality at fiverr is subpar.
As a result, Fiverr started charging a processing fee for something that costs them nothing to do. They already keep 20% of the $5 for sellers.They only net $4. Now they are charging another 5-10% on top of that. Well, tonto, sure it's quarters we're talking essentially about a tip ( or a scam)
So, how about paying a tip for an order you cancel? Yes, that's right they are now keeping the processing fee on all orders you make that are cancelled for whatever reason. It adds up when your order is $50 or $200. They did nothing at all. The same as Paypal, MasterCard or Visa. You get the whole charged amount $100, $200...refunded back in full as expected.Otherwsie, you have a company that is scamming you or a ripoff. Funny how fiverr only allows you to pay for a gig by funding your account.
I know there will be a group here that won't wine about nickels and dimes but to me it is just bad business practice to charge a processing fee when nothing was delivered or performed. Imagine a realtor or local chain restaurant doing that.
I am not paying for fiverr's time. There is no apponitment, no consultation with an attorney, doctor, CPA, tech programmer, or other valued professional who is paid for their time. It is simple electronic processing. They snuck this into their terms of service when you question it.
Is it legal? I don't think so or MasterCard, Visa, Discover, Ebay and our large national Banks would have done this by now. Perhaps they should have charged a membership fee? who knows. It's better to stick with Odesk, Freelancer, or fiverr alternatives.