Hostgator Horrible - What is recommended ?

69 replies
Ever since Hostgator was sold they have descended into a really inferior provider.

Now the latest is they don't even keep their own servers protected from Malware. So they tell me I have to pay Sitelock $300 to remove malware from my site?

What host providers do you recommend , that keep their servers protected from Malware and
#horrible #hostgator #recommended
  • Profile picture of the author Lisa Gergets
    LiquidWeb.
    Signature
    Sign up to be notified when Success on Demand goes live, and receive a FREE mindmap that you can follow to create and launch your OWN IM PRODUCTS!
    {{ DiscussionBoard.errors[10488148].message }}
    • Profile picture of the author Reno Van Boven
      Originally Posted by Lisa Gergets View Post

      LiquidWeb.
      COMPLETELY agree!

      LiquidWeb provides awesome support, fast, friendly, helpful. Which is what HostGator used to provide before being taken over by EIG.

      LiquidWeb usually answers emails within 15 minutes and their servers are top notch! Although I do think LiquidWeb is more for the specialized hosting, dedicated servers etc (storm servers) they also provide shared hosting.

      Good luck!

      Reno
      {{ DiscussionBoard.errors[10493953].message }}
  • Profile picture of the author SteveJohnson
    You don't have to pay Sitelock $300. You could pay me $750.

    Why is it Hostgator's responsibility to keep YOUR site clean? Your account, your responsibility.
    Signature

    The 2nd Amendment, 1789 - The Original Homeland Security.

    Gun control means never having to say, "I missed you."

    {{ DiscussionBoard.errors[10488149].message }}
    • Profile picture of the author nofearman
      Thanks I will look into that provider. Will only cost me $20 to move to a new service provider, but these con artists charge $300 and this character above for 750 to remove Malware...??
      {{ DiscussionBoard.errors[10488165].message }}
    • Profile picture of the author nofearman
      Originally Posted by SteveJohnson View Post

      You don't have to pay Sitelock $300. You could pay me $750.

      Why is it Hostgator's responsibility to keep YOUR site clean? Your account, your responsibility.
      so your more of a Scam artist than Sitelock..?
      {{ DiscussionBoard.errors[10488166].message }}
      • Profile picture of the author Regional Warrior
        Originally Posted by nofearman View Post

        so your more of a Scam artist than Sitelock..?
        Er dude he was just pulling your chain , been here since 2011 we do have a search tab up the top or no not that then back out and scroll down to Internet Marketing and Reviews lots and lots of threads there on this very subject
        Enjoy

        Jason
        {{ DiscussionBoard.errors[10488172].message }}
        • Profile picture of the author nofearman
          Originally Posted by Regional Warrior View Post

          Er dude he was just pulling your chain , been here since 2011 we do have a search tab up the top or no not that then back out and scroll down to Internet Marketing and Reviews lots and lots of threads there on this very subject
          Enjoy

          Jason
          cant make sense out of your response ?
          {{ DiscussionBoard.errors[10488177].message }}
          • Profile picture of the author arrival7
            I noticed that hostgator customer service is terrible as well. Try bluehost.
            {{ DiscussionBoard.errors[10488220].message }}
      • Profile picture of the author nofearman
        Btw, I have found a couple companies that clean Malware and protect Wordpress sites 24/7 for $16 a month... In case someone tries to take advantage of you. Just Google , you'll find several
        {{ DiscussionBoard.errors[10488175].message }}
  • Profile picture of the author JuanCervantes
    [DELETED]
    {{ DiscussionBoard.errors[10488174].message }}
    • Profile picture of the author Briedis2
      Originally Posted by JuanCervantes View Post

      switch to siteground
      I totaly agree. By far the best hosting provider
      {{ DiscussionBoard.errors[10508805].message }}
      • Profile picture of the author Nefelim
        I think that i will move to A2 Hosting.
        Looks to be much better and faster thank hostgator.
        Anyone already move from hostgator to A2 Hosting? Will there be any problem moving my websites/emails to them?
        Signature
        {{ DiscussionBoard.errors[10626825].message }}
        • Profile picture of the author Kingfish85
          Originally Posted by Nefelim View Post

          I think that i will move to A2 Hosting.
          Looks to be much better and faster thank hostgator.
          Anyone already move from hostgator to A2 Hosting? Will there be any problem moving my websites/emails to them?


          Don't think there would be any problems. The new host should be able to move everything for you and make sure it's set up correctly.
          {{ DiscussionBoard.errors[10626829].message }}
          • Profile picture of the author Nefelim
            Originally Posted by Kingfish85 View Post

            Don't think there would be any problems. The new host should be able to move everything for you and make sure it's set up correctly.

            Thanks for the answer!
            I just talk with them and they offer 2 free account migrating with each new hosting plan.
            So actually there will be no problem or any new setup transferring the whole cpanel data with my websites ( not sure about my emails accounts using thunderbird ).
            I just realize that Hostgator raises the yearly prices even for old customers!
            I just take a look on my future payments and the next payment will be +$30!!!!!
            So, just another reason to change to another company.
            Signature
            {{ DiscussionBoard.errors[10626884].message }}
  • Profile picture of the author eliteprime
    Originally Posted by nofearman View Post

    Ever since Hostgator was sold they have descended into a really inferior provider.

    Now the latest is they don't even keep their own servers protected from Malware. So they tell me I have to pay Sitelock $300 to remove malware from my site?

    What host providers do you recommend , that keep their servers protected from Malware and
    I like FutureHosting (VPS and Dedicated hosting only) and Site 5 (though it's been slow recently). Go for HawkHost for affordable hosting or MDDHosting for premium hosting.
    Signature
    YouZign 2.0 - YouZign 2 is now here. | MemberFactory - Read our Member Factory review and bonus. Don't miss it. SEO Small Business Package!|SyncLeads review - Read our Sync Leads bonus and review. |VidProtect
    {{ DiscussionBoard.errors[10488254].message }}
  • Profile picture of the author georgec77
    I'm with Hostgator for a couple of my sites. In general the server uptime and speed is quite good. Support in the form of tickets are very slow though.
    Signature
    CMS RoundUp: Comprehensive directory of the best CMSes for your next web project!
    {{ DiscussionBoard.errors[10488264].message }}
  • Profile picture of the author PassiveIncomes
    Originally Posted by nofearman View Post

    Ever since Hostgator was sold they have descended into a really inferior provider.

    Now the latest is they don't even keep their own servers protected from Malware. So they tell me I have to pay Sitelock $300 to remove malware from my site?

    What host providers do you recommend , that keep their servers protected from Malware and
    They become a rubbish after being sold. One of my sites almost ruined by them. Switched host immediately after noticing the problems on hostgator.
    {{ DiscussionBoard.errors[10488321].message }}
    • Profile picture of the author Divo
      Originally Posted by PassiveIncomes View Post

      They become a rubbish after being sold. One of my sites almost ruined by them. Switched host immediately after noticing the problems on hostgator.
      The only hosting provider that excels in all areas is HostNine!

      Get HostNine and then also use Cloudflare...they're an exceptional combination.

      Much Success To You!
      {{ DiscussionBoard.errors[10509032].message }}
  • {{ DiscussionBoard.errors[10488349].message }}
  • Profile picture of the author Sandakelum
    Shared hosting is going to suck sooner or later. Get a unmanaged VPS and configure it using this tutorial,
    https://tjosm.com/3801/setting-virtu...l-panel-nginx/

    You'll have super-fast server under 1 hour for $10 per month. Cut the cost, do it yourself!
    {{ DiscussionBoard.errors[10488990].message }}
  • Profile picture of the author vishwa
    I am currently on Godaddy managed WordPress hosting and find it more reliable. Never had any problem with them. their support is excellent and up-time is great. They also provide free malware scan.
    {{ DiscussionBoard.errors[10489942].message }}
  • Profile picture of the author camohit
    A2hosting in my opinion and experience is best. They have awesome customer support, every reply to my question is with problem solving intention. They are fast. Hosting packages are economical. I'd recommend them only
    {{ DiscussionBoard.errors[10489957].message }}
  • Profile picture of the author baokhau
    I have already moved from Hostgator to Hostwinds for so long. Their customer care is top notch. My issues were resolved within hours. Highly recommended.
    {{ DiscussionBoard.errors[10489961].message }}
    • Profile picture of the author driven2fly
      I have been with Hostgator for over two years and always had good experience till just recently i noticed they were taking too long taking phone calls.
      The problem is all these companies get sold when they get a huge customer base
      and forget the main source of their growth their customers.
      {{ DiscussionBoard.errors[10489985].message }}
  • Profile picture of the author Lokki08
    I have been very satisfied with Bluehost over five years now. They have very good customer service and good services overall.
    {{ DiscussionBoard.errors[10490058].message }}
  • Profile picture of the author Brent Stangel
    Banned
    [DELETED]
    {{ DiscussionBoard.errors[10490079].message }}
    • Profile picture of the author Alison123
      [DELETED]
      {{ DiscussionBoard.errors[10490154].message }}
      • Originally Posted by Alison123 View Post

        check out bluehost
        From what I understand the reason hostgator sucks is BLUEHOST , hostgator, hostmonster and dozens more

        ARE THE SAME COMPANY?

        But I might be wrong.

        I think with hosting smaller is better but not to small.
        Signature
        soon people... Relax...
        {{ DiscussionBoard.errors[10494360].message }}
  • Profile picture of the author nicheblogger75
    I can understand the frustration with HostGator when it comes to malware. I used to get some malware injected into my WordPress sites from time to time and I would always contact HostGator and they would scan and remove the malware for me free of charge right then and there.

    Now when you ask them to do that they won't help and want you to pay for their Sitelock protection. This is only something that has started since they were sold.

    I can understand why people would be frustrated since most other large hosting companies will hep you out for free and not try to push one of their services on you. However, HostGator is a for profit company and so I can understand they are trying to make money.

    Sometimes, though, a little customer service can go a lot farther in terms of bringing in new business than making your existing customers buy a monthly protection service. That being said, I guess you can't really expect a hosting company to protect your sites for you in addition to hosting them for $10 a month. After all, it is the site owners responsibility to protect and backup their own sites.
    {{ DiscussionBoard.errors[10490309].message }}
  • Profile picture of the author YoofSpeak
    [DELETED]
    {{ DiscussionBoard.errors[10490327].message }}
    • Profile picture of the author Jason Kanigan
      Originally Posted by YoofSpeak View Post

      I didn't know they were sold, but I still use their service and find it's ok.
      You won't see the list of hosting companies EIG owns in the Wikipedia entry anymore, but here it is.

      I use Bluehost business service and am totally happy with it. Their customer service has been awesome over the years.

      I do recommend LiquidWeb as well.

      I also have used the cpanel of several of these EIG companies (as well as others including GoDaddy) doing website work, and can tell you they're all a little different. IDK if it's just because I use BH the most so am most familiar with it, but I find everything easy to see in their cpanel. Even LiquidWeb's cpanel isn't as good--less features, and things I want to find are more hidden there.
      {{ DiscussionBoard.errors[10490336].message }}
  • Profile picture of the author saddists
    SSD VPS Hosting, SSD Web Hosting, and Dedicated Servers by D4 Networks

    I have been using them from past few months, superb support and high quality servers.
    {{ DiscussionBoard.errors[10490372].message }}
  • Profile picture of the author Randall Magwood
    Luminate is great. They used to be Yahoo Webhosting. Check them out.
    Signature
    {{ DiscussionBoard.errors[10490785].message }}
  • Profile picture of the author seogurus
    After many years testing different registrars, I think its pretty much a wash. Many of the same hosting company's are owned by the same larger overseeing company's, so if there is a problem it is most likely to trickle down to their smaller affiliates.
    {{ DiscussionBoard.errors[10493946].message }}
  • Profile picture of the author lovemyth
    Yeah, my site was hacked and lost it all. Hostgator, after many MANY attempts to get it resolved with them, it never got fixed even after being loyal to them for many years! I switched over to GVO. No issues with them.
    {{ DiscussionBoard.errors[10494024].message }}
    • Profile picture of the author greenowl123
      Originally Posted by lovemyth View Post

      Yeah, my site was hacked and lost it all. Hostgator, after many MANY attempts to get it resolved with them, it never got fixed even after being loyal to them for many years! I switched over to GVO. No issues with them.
      I had a very similar experience with Hostgator back in 2011. Their support was very slow to respond to me.

      I switched over to HawkHost and have had no problems at all so far.

      GVO might be a good choice too, but I can`t say one way or the other since I have never utilized their service.
      Signature
      Free 40-page eBook "How To Earn With CPA Offers"
      + 14 Free Traffic Training Videos -
      Click here now. (no opt-in required)

      {{ DiscussionBoard.errors[10512412].message }}
  • I know GoDaddy is unpopular in IM circles for some reason but I have honestly never used anyone but them and have nothing to complain about. Pricing seems fair and I love having them at the other end of the phone pretty much any time I need them.
    {{ DiscussionBoard.errors[10494219].message }}
  • Profile picture of the author PassiveIncomes
    After reading some of the comments above, I would avoid EIG hosts including bluehost at all costs. Coz hostgator and bluehost is hosted by EIG. So it make no difference, go for Stablehost.
    {{ DiscussionBoard.errors[10495385].message }}
  • Profile picture of the author EPoltrack77
    I still think hostgator is the best. They handle traffic very well.

    Try bluehost
    Signature
    Discover How To Create Your Own Online Business In 2018!
    {{ DiscussionBoard.errors[10495456].message }}
  • Profile picture of the author Arshid
    I think fatcow and iPage is good for you ..
    Signature

    ::::::::::::::::::WordPress login security plugin [Skype:arshidkv12]::::::::::::::::::

    {{ DiscussionBoard.errors[10495479].message }}
  • Profile picture of the author monica29312
    I depend on the Godaddy & Hostgator. There may some temporary problem, but these site has the best service. Thank
    {{ DiscussionBoard.errors[10495588].message }}
  • Profile picture of the author Ken_Stone
    Hostgator just took a dump on me 5 sites are dead. Phone line says they are experiencing extra volume.

    Shame....They were great for so many years....

    cPanel login doesn't work....same one I've had for 6 or 7 years.

    Am transferring hosts tomorrow.

    Also, thanks for the tips everybody, as I'd hate to wind up signing up under a Hostgator white label reseller!!!!
    {{ DiscussionBoard.errors[10496427].message }}
  • Profile picture of the author Van Dam
    Wow I am sorry to hear that has happened to hostgator. I almost signed up with them a few years ago with they were doing their $0.01 first month offer but I didn't.

    I often use TMDhosting. They are $49 a year and include a domain name. Works well for me.
    {{ DiscussionBoard.errors[10496491].message }}
    • Profile picture of the author Devilfish168
      using site ground for me...

      a bit slightly expensive....but overall ok.
      {{ DiscussionBoard.errors[10496533].message }}
  • Profile picture of the author reachintan
    Other than HostGator, i think GoDaddy works exceedingly well... still if you want more you can check out this comprehensive list of hosting providers that will prove to be extremely helpful for you...

    Web Hosting Reviews - The Best & Worst | Jan 2016
    Signature

    Chintan Mehta

    {{ DiscussionBoard.errors[10496557].message }}
  • Profile picture of the author swamuluk
    Try Bluehost or DigitalOcean
    Signature
    {{ DiscussionBoard.errors[10496688].message }}
  • Profile picture of the author paladinseo
    go with hostwinds and use cloudflare
    {{ DiscussionBoard.errors[10497168].message }}
    • Profile picture of the author srodrigues
      [DELETED]
      {{ DiscussionBoard.errors[10504222].message }}
      • Profile picture of the author takticz101
        Try out bluehost they have great support.
        {{ DiscussionBoard.errors[10504245].message }}
  • Profile picture of the author Johnny33
    I would definitely stay away from HostGator and the other EIG companies. When it comes to hosting, I want a smaller host that actually cares about its customers and takes pride in their service and support. If you're looking for great shared hosting, Nexcess fits that bill.
    {{ DiscussionBoard.errors[10501926].message }}
  • Profile picture of the author enjamulahsan
    Banned
    Hostgator is really horrible. They cuts a lots of dollars from their users. I had a really bad experiance with them. Go for 1and1 they are really good.
    {{ DiscussionBoard.errors[10501975].message }}
  • Profile picture of the author Johnny33
    Another positive on nexcess is that they offer InterWorx, which is my preferred alternative to cPanel.
    {{ DiscussionBoard.errors[10504219].message }}
  • Profile picture of the author srodrigues
    [DELETED]
    {{ DiscussionBoard.errors[10504220].message }}
  • Profile picture of the author seobro
    I feel brinkster is great as they cost less money and support asp dot net as well as classic asp.

    I'd hate to wind up signing up under a Hostgator white label reseller!!!!
    I am still classified as a reseller for HORROR gator, and that should be their name. Frankly, we do not rec them any more. The original company was taken over. Actually, they were pretty good years ago. Sadly, we no longer feel that is our case. Hard to know why this occurs in companies. Like we mean... once they grow to a certain size... they feel consumers do not matter any more.

    Look at amazon.
    {{ DiscussionBoard.errors[10504425].message }}
  • Profile picture of the author biznet
    tmdhosting.com
    {{ DiscussionBoard.errors[10506529].message }}
  • Profile picture of the author dvduval
    If you are hostedg by Hostgator and hate them, I would make the assumption you do NOT want to get hosting from Bluehost because they are owned by the same company (EIG). Here is a list of companies owned by EIG:

    2slick.com
    AccountSupport
    A Small Orange
    ApolloHosting
    AptHost
    Arvixe
    Berry Information Systems
    BigRock
    BizLand
    BlueDomino
    BlueFur
    BlueHost
    BuyDomains
    Constant Contact
    Directi
    Dollar2Host
    Domain.com
    DomainHost
    Dot5Hosting
    Dotster
    easyCGI
    eHost
    EntryHost
    Escalate Internet
    FastDomain
    FatCow
    FreeYellow
    Glob@t
    Homestead
    HostCentric
    HostClear
    HostGator
    HostMonster
    HostNine
    hostwithmenow.com gone now
    HostYourSite.com
    HyperMart
    IdeaHost
    IMOutdoors
    Intuit Websites
    iPage
    IPOWER/iPowerWeb
    JustCloud
    JustHost
    LogicBoxes
    MojoMarketplace
    MyDomain
    MyResellerHome
    NetFirms
    Networks Web Hosting
    Nexx
    PowWeb
    PureHost
    ReadyHosting
    ResellerClub
    Saba-Pro
    SEOGears
    SEO Hosting
    Site5
    SiteBuilder.com
    Southeast Web
    Spry
    StartLogic
    SuperGreen Hosting
    TypePad
    USANetHosting
    vDeck
    Verio
    VirtualAvenue
    VPSLink
    WebHost4Life
    WebHosting.info
    WebsiteBuilder.com
    Webstrike Solutions
    Webzai
    Xeran
    YourWebHosting
    Signature
    It is okay to contact me! I have been developing software since 1999, creating many popular products like phpLD.
    {{ DiscussionBoard.errors[10507253].message }}
  • Profile picture of the author Vinny3001
    I recomend mediatemple. It is more expensive but is very good.
    {{ DiscussionBoard.errors[10508961].message }}
  • Profile picture of the author akif
    Originally Posted by nofearman View Post

    Ever since Hostgator was sold they have descended into a really inferior provider.

    Now the latest is they don't even keep their own servers protected from Malware. So they tell me I have to pay Sitelock $300 to remove malware from my site?

    What host providers do you recommend , that keep their servers protected from Malware and
    I'm using hostgator and siteground.

    I like siteground because their customer service is better.

    Hostgator uptime is good but their customer service is bad.

    Site ground is expensive but worth trying.
    Signature

    No Links

    {{ DiscussionBoard.errors[10510180].message }}
  • Profile picture of the author niles
    I have had pretty good luck with Squidix web hosting. I had Hostgator for years but I also had problems so I switched. Check for coupons.
    Signature

    {{ DiscussionBoard.errors[10511279].message }}
  • Profile picture of the author write00
    [DELETED]
    {{ DiscussionBoard.errors[10523340].message }}
    • Profile picture of the author discrat
      Originally Posted by write00 View Post

      Opt for bluehost, tats the most recommended web hosting service.
      Yeah, I know it's been said before probably, but going with Bluehost will put you in the same position as Hostgator. The are both owned by EIG and have gone down considerably in Quality


      - Robert Andrew
      {{ DiscussionBoard.errors[10523621].message }}
      • Profile picture of the author nofearman
        UPDATE:

        I have moved all my Worpdress sites to Go Daddy two weeks ago. And so far no problem. Malware did not come back.

        I will also say this. A lot of people have negative comment about Go Daddy. But of about 10 hosting services I have used in past 15 years, Go Daddy BY FAR has the BEST customer service.

        Host gator customer service Phone or chat 30-45 minute wait.
        Go Daddy consistently 30 seconds !
        {{ DiscussionBoard.errors[10535671].message }}
        • Profile picture of the author twocolor
          Have been with HostGator for years and getting ready to end our host-mance. Terrible service. Was considering BlueHost or ipage until I read up above that they are owned by EIG!
          {{ DiscussionBoard.errors[10546175].message }}
          • Profile picture of the author PassiveIncomes
            Originally Posted by twocolor View Post

            Have been with HostGator for years and getting ready to end our host-mance. Terrible service. Was considering BlueHost or ipage until I read up above that they are owned by EIG!
            Hostgator has been good for a couple of years, just after it is taken over by EIG. A REALLY BIG problem hit my website. Poor customer support, long waiting time for live chat, website keep getting error.

            Not only that, they raised the prices of their hostings.

            My advice? GET OUT of Hostgator ASAP.
            {{ DiscussionBoard.errors[10603006].message }}
  • Profile picture of the author PeckhamPirate
    Bit old skool I know, but I never had a problem with FatCow...
    Signature
    Stylish, affordable web design, translation and copywriting.
    I'm available for hire...

    EnglishEffect.com
    {{ DiscussionBoard.errors[10523355].message }}
  • Profile picture of the author jmferret
    I am with Linode since 2009. Requires a bit of skill to set everything up, but it's like having your own physical server. Very happy with them.
    {{ DiscussionBoard.errors[10523386].message }}
  • Profile picture of the author ForumGuru
    Banned
    You get what you pay for --> I've been with Hostdime since 2002. Excellent company, great data centers, great connectivity, excellent support. See the extremely comprehensive company overview, server and NOC details, live NOC video feeds, and the data enter video tour they have on their website.

    Cheers

    -don
    {{ DiscussionBoard.errors[10546200].message }}
  • Profile picture of the author niles
    Go to the Web Hosting Forums and look around. They also have coupons.

    Here are few that are recommended.
    Croc web
    Host with Love
    Liquid Web

    Niles
    Signature

    {{ DiscussionBoard.errors[10593729].message }}
  • Profile picture of the author linux7802
    Originally Posted by nofearman View Post

    Ever since Hostgator was sold they have descended into a really inferior provider.

    Now the latest is they don't even keep their own servers protected from Malware. So they tell me I have to pay Sitelock $300 to remove malware from my site?

    What host providers do you recommend , that keep their servers protected from Malware and
    Why you are paying Sitelock $300 many host provides free sitelock for one website, how many websites you want to secure using sitelock?
    Signature

    â–ˆ KTCHost - E-commerce Ready Hosting | Pure SSD Cloud/VPS | Offshore Dedicated Server
    â–ˆ cPanel Web Hosting - Free Website Builder | Unlimited Disk Space | 24/7 Support

    {{ DiscussionBoard.errors[10609979].message }}
  • Profile picture of the author BenQ
    I was with hostgator for years for some of my sites. They couldn't handle some support requests, so I moved to A2 hosting and have been extrmemely happy.
    {{ DiscussionBoard.errors[10618381].message }}

Trending Topics