here's how to do it
don't call the number on the paperwork or your product
call the number on the website here:
Anthony Robbins Companies - Home Page (it's at the top of the page)
press #2 for products
then ask to speak to a manager who's name is Steve Ross and they will give you his phone number. He's the guy that can cancel it.
NO FRICKIN WAY? YES FRICKIN WAY!
The first day I stayed on hold for 30 minutes when they had no intention of ever answering the call according to the manager, they are just too backed up. I left multiple voice mails for them also and nobody returned my call.
On day 3 I finally asked for a manager when I got a human on the phone (who couldn't cancel it for me , of course)
I hope the process is better for you with this advice. Good luck canceling.
(sorry I didn't post the exact phone numbers but didn't think that would be allowed here so just follow my steps and you should be ok.)